FBLA -Interpersonal Communication

A comprehensive set of flashcards covering key concepts in communication, teamwork, decision-making, and ethics for review and study.

Accountability

Taking responsibility for actions and decisions.

Effective leaders

Admit mistakes and follow through on commitments.

Tenets of accountability

Goals, expectations, successes, and failures.

Communication clarity

Accurate messages build trust and accountability.

Team accountability

Ensures group success through shared responsibility.

Role modeling accountability

Inspires others by setting a positive example.

Transparent communication

Support clear expectations and promote accountability.

Verbal communication skills

Speaking clearly, active listening, tone variation.

Active listening

Shows respect and enhances understanding.

Open-ended questions

Encourage detailed responses beyond 'yes' or 'no'.

Clarity and brevity

Avoid misunderstandings in conversation.

Humor in communication

Creates connection and eases tension.

Clarifying questions

Reduce errors and ensure accurate understanding.

Types of communication

Forms include verbal, written, and nonverbal.

Nonverbal communication examples

Posture, gestures, facial expressions, eye contact.

Nonverbal communication definition

Information shared without words.

Visual communication

Using images or graphs to convey information.

Refining writing skills

Review for accuracy and save effective examples.

Forms of communication

Verbal, written, nonverbal - all essential.

Group vs. Team

Group: individuals; Team: shared goal.

Effective teams

Characterized by clear roles, trust, and leadership.

Advantages of teamwork

Increased creativity and diverse perspectives.

Disadvantages of teamwork

Potential for conflict and slower decisions.

Team dynamics

Strong relationships facilitate collaboration.

Collaborative communication

Openly sharing ideas to reach goals.

Skills for collaboration

Listening, empathy, and openness.

Importance of cultural understanding

Prevents misunderstandings and fosters respect.

Effective cross-cultural communication

Promotes understanding and avoids conflict.

High-context cultures

Rely heavily on nonverbal cues.

Low-context cultures

Depend largely on verbal communication.

Respect and tolerance

Essential for positive cross-cultural interactions.

Elements of personal appearance

Color, clothing, hairstyles, grooming.

Impact of personal appearance

Shapes first impressions and conveys professionalism.

Stereotyping

Generalizations based on appearance.

Decision-making steps

Identify, gather info, identify alternatives, weigh evidence, select.

Autocratic leadership

Leader makes decisions independently.

Democratic leadership

Involves team input in decision-making.

Decision-making outcomes

Evaluating helps improve future choices.

Core values

Guide behavior and decision-making.

Interpersonal communication ethics

Protect and promote relationship well-being.

Fundamentals of ethical communication

Honesty, transparency, and respect.

Principles of ethical communication

Truthfulness, active listening, and considering the receiver.

Positive attitude's impact

Fosters open communication and increases morale.

Communication barriers

Language, cultural differences, and assumptions.

Conflict negotiation

Constructively addressing disagreements in teams.

Time management

Planning and controlling how time is spent.

Prioritization in time management

Focusing on essential tasks for maximum productivity.

Time-saving techniques

Using schedules and avoiding distractions.

Evaluation of decisions

Assessing outcomes helps learn from experiences.

Free speech

Valued as essential for open dialogue.

Team engagement

Motivates and improves productivity.

Work performance and self-confidence

Confidence enhances effectiveness in communication.

Types of attitudes

Passive, passive-aggressive, aggressive, assertive.

Importance of eye contact

Indicates attentiveness and builds trust.

Clear communication

Ensures understanding and minimizes confusion.

Visual and video communication

Conveys messages through sight.

Personal appearance as nonverbal cue

Communicates professionalism and approachability.

Commitment in collaboration

Motivates team participation and idea sharing.

Effective teams and workplace satisfaction

Create a supportive environment leading to job satisfaction.

Respecting different values

Promotes harmony and understanding in teams.

Emotional awareness in communication

Helps understand and tailor responses.

Team success through relationship building

Trust and respect increase team resilience.

Shared accountability

Enhances team cohesion and goal achievement.

Effective verbal communication

Involves assertive speaking and active listening.

Perceptions based on appearance

Influence assumptions about competence.

Building rapport

Helps to create effective interpersonal relationships.

Feedback in communication

Constructive criticism promotes growth.

Goal setting in teamwork

Provides direction for collaborative efforts.

Personal accountability

Serves as a role model for others in a team.

Learning from failures

Essential for growth and development in teams.

Building trust in teams

Fosters open communication and safety.

Diversity in teams

Brings varied perspectives for problem-solving.

Differences in communication styles

Influence interactions across cultures.

Verbal communication effectiveness

Depends on clarity and audience consideration.

Constructive feedback

Promotes improvement and supports collaboration.

Encouraging innovation

Requires a safe environment for idea expression.