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Social influence
a collection of ways that people affect one another through changing attitudes, beliefs, feelings, or behaviors resulting from the real or imagined presence of others.
Three types
Obedience
changing behavior by responding favorably to an explicit request from someone who has power over you.
Do as others COMMAND.
Compliance
changing behavior by responding favorably to explicit requestions from others.
Do as others WANT.
Conformity
changing behavior in response to explicit or implicit pressure (real or imagined) from others.
Do as others DO.
Unconscious (automatic) conformity
Automatic behavioral mimicry.
Unconsciously (mindlessly) imitating the behavior of others.
Conscious (deliberate) conformity
Informational social influence.
Normative social influence.
Informational social influence
Using others’ behaviors as valid information about what is appropriate in a situation.
You change your behavior because others have taught you something you believe is useful.
Autokinetic effect
a visual illusion in which a small, stationary dot of light in a dark room appears to move.
Normative social influence
Using others’ behavior as guides for how to fit in and avoid disapproval.
You change your behavior to avoid social punishment.
Factors that influence conformity
Group size
Unanimity
Anonymity
Expertise & Status
Unanimity
if there is a break in unanimity, even if it is not in line with the person’s private belief, it is enough to reduce conformity.
Group size
larger groups have more informational and normative social influence.
Anonymity
eliminates normative social influence and therefor reduces conformity.
Expertise & Status
expert opinions carry more weight. In addition, the disapproval of high-status people hurts more.
Reason-Based: Reciprocity
A type of compliance.
You help those who help you, and vice versa.
Door-in-the-face
A type of compliance
Requesting a very large favor that you know the target will decline and then following it up with a more modest request for what you really want.
Foot-in-the-door:
A type of compliance.
Make a small, initial request that virtually everyone would agree to, and then follow it up with a larger request for what you really want.
Positive mood maintenance
Emotion based compliance.
Saying no to a request is awkward and creates negative affect, so to continue feeling good you comply.
The negative state relief hypothesis
Emotion based compliance
Negative moods increase compliance because doing something for someone else helps to make you feel better.
Emotion Based : Guilt
A type of compliance.
When people feel guilty, they’re often motivated to do whatever they can to get rid of that awful feeling.
Compliance: Norm-Based
Explicit request or implicit suggestion to conform to those around you.
Descriptive norms
Prescriptive norms
Descriptive norms
Objective, factual description of what most people do.
Prescriptive norms
What most people should do according to some rule or tradition.
What ought to be.
Why was Milgram’s Experiment ideal for obedience?
Released from responsibility
Step-by-step involvement
Lack of practice disobeying authority
Exchange Relationships
Interactions based on equity and reciprocity.
Input to output ratio should be equal.
Tend to be short term.
E.g., business relations.
Communal Relationships
Interactions based on a sense of “oneness”
Input to output ratio does not have to be equal.
Tend to be long term.
E.g., family, close friends
Social exchange theory
People tend to seek out interactions that have more rewards than costs or have the smallest amount of “excess cost” possible.
Equity theory
People are motivated to pursue fairness in relationships, so rewards and costs are shared roughly equally.
Attachment theory
Theory about how our early attachments with our parents shape our relationships for the rest of our lives.
Strange situation paradigm
Simple test to assess infant attachment to caregiver.
Secure Attachment
Generally trusting
Infant: actively explores the room when Mom is around, upset when Mom leaves, and happy when Mom returns.
Caregiver: responds quickly and reliably to cries; responsive to child’s individual needs.
Anxious-Ambivalent Attachment
Generally dependent, “clingy.”
Infant: clings to Mom when she is around, upset when Mom leaves, and angry or still upset when Mom returns.
Caregiver: tends to be unpredictable/ unreliable; sometimes intrudes on the child’s activities, sometimes rejects or ignores the child, and sometimes shows love.
Avoidant Attachment
Generally independent, self-reliant.
Infant: ignores Mom when she is around, doesn’t care when she leaves, and continues to ignore her when she returns.
Caregiver: ignores child; doesn’t pay attention to infant’s wants or needs.
Adult Secure Attachment
Comfortable with intimacy
Want to be close to others during threat/ uncertainty.
Adult Anxious Ambivalent Attachment
Constantly express worries/ concerns about relationships.
Excessively seeks closeness during threat/ uncertainty.
Adult Avoidant Attachment
Prefers distance; shows compulsive self-reliance.
Uncomfortable with intimacy.
Dismissive and detached during threat/ uncertainty.
Main principle of attachment theory
Attachment styles develop early, relatively stable across life.
Attraction
Three variables:
Proximity
Similarity
Physical attractiveness
Proximity
Functional distance: how close you are to someone else in terms of “interaction opportunities” (e.g., through social media, in your dorm, classes, clubs, etc).
Strongest predictor of whether people will become (and remain) friends or romantic partners,
Mere exposure effect
The more you’re exposed to something, the more you like it.
Similarity
“Birds of a feather flock together.”
People tend to like people who are similar to themselves.
Why do we like similar others?
Validates our beliefs
Facilitates smooth interactions
We expect similar others to like us.
Similar others have qualities we like.
Attraction
“What is beautiful is good.”
Halo effect.
Applies to cultural stereotypes:
In individualistic cultures, attractive people seen as more assertive.
In collectivist cultures, attractive people seen as more empathic.
Applies to perceptions of power and status.
In individualist cultures, powerful people are thought to be assertive.
In collectivist cultures, powerful people are thought to be generous.
Halo effect
The belief that attractive people have a host of positive qualities that extend beyond physical appearance (usually an automatic inference process).
Investment model of commitment
Three factors influencing commitment.
Relationship satisfaction
Quality of alternatives
Investments
Relationship satisfaction
You get out as much as (or slightly more than) you put in.
Quality of alternatives
There are no high-quality alternatives.
Investments
You have been together for a while. Investing in another makes them more committed to you as well.
Four Horsemen of the Apocalypse
Four behaviors used to predict divorce 93% accuracy in 15 minute interactions.
Contempt
Criticism
Defensiveness
Stonewalling
Stonewalling
Withdrawing from the conflict, ignoring/ avoiding the issue.
Defensiveness
Trying to “play the victim” and not accepting responsibility for your part.
Criticism
Expressing negative evaluations, being overly critical.
Contempt
Expressing disdain or scorn.
Stereotypes
Beliefs that certain attributes are characteristic of members of a particular group.
Prejudice
Attitude or affective response (positive or negative) toward a group and its members.
Discrimination
Favorable or unfavorable treatment of individuals based on their group membership
Contemporary Prejudice
Two main types:
Traditional
Modern
Traditional Racism
Prejudice against a racial group that is explicitly acknowledged and expressed by the individual.
Modern Racism
Prejudice directed at racial groups that exist simultaneously to rejection of explicit racist beliefs.
Implicit Association Test
A technique for revealing nonconscious prejudices toward particular groups.
Priming
Mental activation of associated concepts.
Realistic Group Conflict Theory
When groups compete for limited resources (e.g., territory jobs, power), these groups experience conflict, prejudice, and discrimination.
Ethnocentrism
Glorifying one’s own group while vilifying other groups.
Minimal group paradigm
Researchers create groups based on arbitrary and seemingly meaningless criteria to see if they can get people to develop intergroup bias as a result.
E.g., flipping a coin, shoelace color, and other silly things,
Social Identity Theory
A person’s self-concept and self-esteem are derived from BOTH.
Ingroup bias
Because identity related self-esteem is based in part on group membership, we are motivated to boost the status of our ingroups.
Outgroup bias
Often, we are motivated to diminish the status of outgroups.
Basked in Reflected Glory
Taking pride in the accomplishments of those we feel associated with in some way—wearing school t-shirts more after their football team wins a game.
Schemas
Knowledge structures that use information you already have as a shortcut for assessing new situations.
Subtyping
Explaining away expectations to a given stereotype by creating a subcategory of the stereotyped group that can be expected to be different from the group as a whole.
E.g., Obama is “half white.”
Outgroup homogeneity affect
The tendency to assume that members of outgroups are “all alike,” whereas members of ingroups have differences.
They all think/ want/ do the same things.
Dual process theory (Devine, 1989)
Both prejudiced and nonprejudiced people often have racist/sexist/ etc. associations, the difference is whether they try to ignore them/ correct for them (which takes effort)
Implicit behavioral
Measures predict automatic behaviors better, e.g., body movement, eye gaze.
Explicit behavioral
Measures predict controlled behaviors better, e.g., verbal communication.
Stereotype Threat
Fear of confirming a stereotype that others have about a group to which they belong.
Undermines performance.
Cost of Concealment
Disclosing one’s sexuality or gender identity has meaningful physical and psychological effects.
Attributional Ambiguity
Members of stigmatized groups may be uncertain if the treatment they receive is due to themselves personally or due to their group membership.