Computer Science 102: Fundamentals of Information Technology Ch 1. Information Systems Overview

information systems

the intersection of technology, people, and process within an organization

technology

hardware, software, data, and network communication

people

help desk workers, programmers, the CIO

process

a series of steps undertaken to achieve a goal

Which of the following is NOT a technology component of an information system?

1. People

2. Data

3. Network communication

4. Software

People

The process component of an information system should include _____.

1. the software the system will use

2. the steps for entering information into the system

3. the list of users who will have access to the system

4. the types of hardware the system will use

the steps for entering information into the system

A chain of grocery stores wants to increase its sales and market share. The processes in its information system should _____.

1. provide daily information on accounts payable balances

2. provide up-to-the-minute inventory information to avoid stock outs

3. provide daily information on the total hours worked by cashiers

4. provide up-to-the-minute information for cash on hand

provide up-to-the-minute inventory information to avoid stock outs

Processes in an information system should align with _____.

1. employees

2. company goals

3. technology

4. network communication

company goals

Which of the following is NOT a major component in information systems?

1. budget

2. process

3. people

4. technology

budget

Data

Basic values or facts organized in a database

Information

actually consists of data that has been organized to help answers questions and to solve problems

Information system

The software that helps organize and analyze data. So, the purpose of an information system is to turn raw data into useful information that can be used for decision-making in an organization

Database management system (DBMS)

A combination of software and data that makes it possible to organize and analyze data

Electric spreadsheet

a tool for basic data analysis based on formulas that define relationships among the data

Enterprise resource planning (ERP)

An information system used to integrate the management of all internal and external information across an entire organization

Geographic information system (GIS)

Used to manage and analyze all types of geographical data

Expert systems

Designed to solve complex problems by following the reasoning of an expert

Hardware

Processors, monitors, keyboard, and printers

Software

Programs used to organize, process and analyze data

Databases

Data, organized into tables and files

Network

Different elements need to be connected to each other

Procedures

Describe how specific data are processed and analyzed

Which of these typical components of an information system is NOT part of the general IT of an organization?

1. Databases

2. Procedures

3. Hardware

4. Software

Procedures

What is the difference between data and information?

1. They pretty much mean the same thing

2. Data are basic values or facts, while information consists of organized data used to answer question or solve problems

3. Computers store data while the human brain stores information

4. Data are digital while information is analog

Data are basic values or facts, while information consists of organized data used to answer question or solve problems

What is an electronic spreadsheet?

1. software that helps organize and analyze data

2. a tool for basic data analysis based on formulas that define relationships among the data

3. an information system to report financial transactions

4. computer systems to store large amounts of data

a tool for basic data analysis based on formulas that define relationships among the data

Which of the following is an example of a general purpose information system?

1. Enterprise resource planning (ERP)

2. Expert system

3. Database management system (DBMS)

4. Geographic information system (GIS)

Database management system (DBMS)

What is an information system?

1. software to perform statistical analysis on data

2. software to solve complex problems by following the reasoning of an expert

3. software that helps organize and analyze data

4. computer systems to store large amounts of data

software that helps organize and analyze data

information technology

the use of computer hardware and software to manage data

network

work together

evening out the ranks

the deletion or combination of positions and departments

hacking

stealing

In information technology, hackers may use a type of hacking called phishing to steal company data. Which scenario can be described as phishing?

1. Carlos who is a desk technician and is resetting an employee's password.

2. Jane entering personal information as a response to a message from what looks to be a verified source.

3. Lisa reading a personal message from Human Resources.

4. Mike video chatting across the world wide web with a potential client.

Jane entering personal information as a response to a message from what looks to be a verified source.

Which of the following is a benefit of information technology (IT) in business?

1. IT makes it possible for businesses to network all over the world.

2. IT makes it possible to remove responsibilities.

3. IT makes it possible to travel more frequently.

4. IT limits communication to chat.

IT makes it possible for businesses to network all over the world.

Which of the following shows how information technology has changed the way we communicate?

1. IT makes it possible to send a message to an affiliate in another country via email.

2. IT makes it possible to conduct a meeting onsite.

3. IT makes it possible to replace online teachers with robots.

4. IT makes it possible to send a written request to personnel.

IT makes it possible to send a message to an affiliate in another country via email.

In information technology (IT), it is important to _____ in order to build business-to-business connections.

1. even out

2. network

3. evolve

4. give feedback

network

A benefit of information technology (IT) is that businesses can safeguard company information by employing _____ systems to protect financial and customer information from hacking.

1. relation programs and reliable

2. product programs and service

3. storage programs and security

4. sales programs and service

storage programs and security