Chapter 9 - Foundations of group behavior

studied byStudied by 2 people
0.0(0)
learn
LearnA personalized and smart learning plan
exam
Practice TestTake a test on your terms and definitions
spaced repetition
Spaced RepetitionScientifically backed study method
heart puzzle
Matching GameHow quick can you match all your cards?
flashcards
FlashcardsStudy terms and definitions
Get a hint
Hint

Psychological contract

1 / 42

flashcard set

Earn XP

43 Terms

1

Psychological contract

________: unwritten agreement that sets out what management expects from an employee and vice versa.

New cards
2

Social loafing

________: tendency of individuals to extend less effort when they work collectively, then when they work individually.

New cards
3

Diversity

________: extent to which members of a group are similar to, or different from another.

New cards
4

Conformity

________: phenomenon of adjusting the behavior of an individual to align with the norms of the group.

New cards
5

Cohesiveness

________: degree to which group members are attracted to each other and are motivated to stay in the group.

New cards
6

particular objectives

Group: two or more individuals, interacting and interdependent, who have come together to achieve ________.

New cards
7

Groupthink

________: phenomenon in which norm for consensus overrides the realistic appraisal of alternative courses of action.

New cards
8

identity theory

Social ________: perspective that considers when and why individuals consider themselves members of groups.

New cards
9

Deviant workplace

________ behavior: voluntary behavior that violates significantly organizational norms.

New cards
10

Group shift

________: phenomenon of changing the level of risk of a decision towards greater risk /conservatism.

New cards
11

Role expectations

________: how other believe a person should act in a given situation.

New cards
12

Role conflict

________: situation in which an individual is confronted by divergent role expectations.

New cards
13

Norms

________: acceptable standards of behavior within a group that are shared by the groups members.

New cards
14

Nominal group technique

________: group decision- making method in which individual members meet face- to- face to pool their judgements in a systematic but independent fashion.

New cards
15

Group properties

________: roles, norms, status, size, cohesiveness and diversity.

New cards
16

Reference groups

________: significant groups to which individuals belong or wish to belong and with whose work norms individuals are willing to conform.

New cards
17

Role

________: set of expected behavior patterns attributed to someone occupying a given position in a social unit.

New cards
18

Group

Two or more individuals, interacting and interdependent, who have come together to achieve particular objectives

New cards
19

Formal group

Designated work group defined by an organization’s structure

New cards
20

Informal group

Group that is neither formally structured nor organizationally determined, such a group appears in response to the need for social contact

New cards
21

Social identity theory

Perspective that considers when and why individuals consider themselves members of groups

New cards
22

In-group favoritism

Perspective in which we see members of our in group as better than other people and not people in our group as all the same

New cards
23

Five-stage group-development model

Forming stage, storming stage , norming stage, performing stage and adjourning stage

New cards
24

Punctuated-equilibrium model

Set of phases that temporary groups go through that involves transitions between inertia and activity

New cards
25

Role

Set of expected behavior patterns attributed to someone a occupying a given position in a social unit

New cards
26

Role perception

Individual's view of how he/she is supposed to act in a given situation

New cards
27

Role expectations

How other believe a person should act in a given situation

New cards
28

Psychological contract

Unwritten agreement that sets out what management expects from an employee and vice versa

New cards
29

Role conflict

Situation in which an individual is confronted by divergent role expectations

New cards
30

Norms

Acceptable standards of behavior within a group that are shared by the groups members

New cards
31

Performance norms

Level of output, time constraints

New cards
32

Appearance norms

Dress code

New cards
33

Social arrangement norms

Ability to form friendships within the workplace

New cards
34

Resource allocation norms

Assignment of challenging jobs

New cards
35

Conformity

Phenomenon of adjusting the behavior of an individual to align with the norms of the group

New cards
36

Reference groups

Significant groups to which individuals belong or wish to belong and with whose work norms individuals are willing to conform

New cards
37

Deviant workplace behavior

Voluntary behavior that violates significantly organizational norms

New cards
38

Status characteristics theory

Theory which states that differences in status characteristics create status hierarchies within groups

New cards
39

Social loafing

Tendency of individuals to extend less effort when they work collectively, then when they work individually

New cards
40

Cohesiveness

Degree to which group members are attracted to each other and are motivated to stay in the group

New cards
41

Diversity

Extent to which members of a group are similar to, or different from another

New cards
42

Groupthink

Phenomenon in which norm for consensus overrides the realistic appraisal of alternative courses of action

New cards
43

Group-shift

Phenomenon of changing the level of risk of a decision towards greater risk/conservatism

New cards

Explore top notes

note Note
studied byStudied by 49 people
591 days ago
5.0(2)
note Note
studied byStudied by 13 people
153 days ago
5.0(1)
note Note
studied byStudied by 2 people
31 days ago
5.0(1)
note Note
studied byStudied by 13 people
327 days ago
5.0(1)
note Note
studied byStudied by 1 person
747 days ago
5.0(1)
note Note
studied byStudied by 96 people
647 days ago
5.0(3)
note Note
studied byStudied by 81 people
480 days ago
5.0(1)
note Note
studied byStudied by 47 people
590 days ago
5.0(1)

Explore top flashcards

flashcards Flashcard (243)
studied byStudied by 24809 people
644 days ago
4.4(329)
flashcards Flashcard (25)
studied byStudied by 6 people
730 days ago
5.0(2)
flashcards Flashcard (27)
studied byStudied by 11 people
74 days ago
5.0(2)
flashcards Flashcard (24)
studied byStudied by 3 people
718 days ago
5.0(1)
flashcards Flashcard (30)
studied byStudied by 4 people
686 days ago
5.0(1)
flashcards Flashcard (43)
studied byStudied by 113 people
270 days ago
5.0(1)
flashcards Flashcard (141)
studied byStudied by 18 people
782 days ago
5.0(1)
flashcards Flashcard (37)
studied byStudied by 17 people
642 days ago
5.0(1)
robot