Customer Service

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7 Terms

1

The customer is angry because their internet has been down for 3 days.

2

The customer can’t understand your accent and asks you to repeat everything.

3

A customer is yelling and talking over you.

4

They received a bill that is much higher than expected.

5

The customer says, “I want to speak to a manager!”

6

The customer says they’ve called three times and still no solution.

7