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primary focus of social psychologists
the situation at hand, and the social influences which explain why the same person acts differently in different situations
attribution theory
the theory that we can credit (attribute) the behaviour to the person’s stable, enduring traits (dispositional attribution), or we can attribute it to the situation (situational attribution)
fundamental attribution error
the overestimation of the influence of personality and the underestimation of the influence of situations
peripheral route persuasion
the employment of attention-getting cues to trigger emotion-based snap judgements (ethos/pathos)
central route persuasion
the offering of evidence and arguments which trigger careful thinking (logos)
foot-in-the-door phenomenon
the tendency for people who’ve first agreed to a small request to later comply with one of larger measure
stanford prison experiment
an experiment studying social roles by dr. philip zimbardo, finding that beliefs follow behaviours - a random assignment of people were given roles of prisoners or guards, given their respective materials/clothing for the role, and instructed to enforce/obey rules as if it were real - after 1-2 days, the conscious roleplaying became real as the guards developed disparaging attitudes or cruelty and the prisoners began rebelling, breaking down, or becoming passively resigned
festinger’s cognitive dissonance theory
the theory that to relieve the tension that occurs when we recognise or realise that our attitudes and actions aren’t aligned, we often bring our attitudes in line with our actions
affective component of attitude
the emotional response towards an object, person, or situation
behavioural component of attitude
the manner in which one acts towards an object, person, or situation
cognitive component of attitude
the way one thinks about an object, person, or situation
persuasion
the attempt of others to change our attitudes, beliefs, or opinions through explanation, pleading, or arguing
source or communicator
the individual or group who delivers the persuasive message - most influential when they have credibility, trustworthiness, power, expertise, and in many cases, attractiveness and similarity
audience or target
the person who is receiving the persuasive message - age and gender often play a role
message
the information transmitted by the source to the audience - should be clear and well-organised
channel
the medium through which the persuasive message is being sent
elaboration likelihood model
the description of two forms of persuasion - peripheral route (ethos/pathos) and central route (logos)
door-in-the-face phenomenon
a larger request being made first and usually refused, followed by smaller requests which then by comparison seem more reasonable until an agreement is made
just-world phenomenon
the tendency for people to want to believe that the world is “just” or fair so strongly that when they witness an otherwise inexplicable injustice, they will rationalise it by searching for things that the victim may’ve done to deserve what happened to them
halo effect
the effect that one’s first impression makes, impacting the people they’ve met’s understanding of their behaviour and intentions moving forward
social norms
rules for expected and acceptable behaviour in society
chameleon effect
the effect of social contagion in groups, such as yawning when a member of your group does, or looking in the same direction upon noticing their gaze
solomon asch’s experiment on conformity
an experiment in which college students first answered questions alone, being asked to tell which line was the same length as the original picture - however, later when answering, they were instead with a group of others, who purposefully answered incorrectly, and more than 1/3 of the time, the students would go along with the group’s answer regardless of the fact that they believed it to be wrong
optimal group number for maximum conformity
3-4
factors that influence the likelihood of conformity
when we are made to feel incompetent or insecure, we are in a group with at least 3 people, we are in a group in which everyone else agrees (if only one other disagrees, the likelihood of our disagreement greatly increases), we admire the group’s status and attractiveness, we’ve not made a prior commitment to any response, we know that others in the group will observe our behaviour, and we are from a culture that strongly encourages respect for social standards
normative social influence
influence resulting from one’s desire to gain social approval or to avoid disapproval
informational social influence
influence resulting from one’s willingness to accept other’s opinions about reality and the world
stanley milgram’s experiment on obedience and social influence and the effect of punishment on learning
an experiment where a participant administers shocks of gradually increasing intensity when the “student” gets an answer wrong, and after a point, the learner expresses that the shocks are painful - even if the participants want to stop, however, the experimenters insist that they must continue - when the experiment was conducted with men age 20-50, over 60% complied fully and when new tests were ran with a learner who complained of a “slight heart condition”, similar results were found, 65% of the teachers obeying and women in later studies obeying in similar rates to men
what conditions create the highest levels of obedience?
when the person giving the orders is close at hand and perceived to be a legitimate authority figure, when the authority figure is supported by a powerful or prestigious institution, when the victim is depersonalised or at a distance, and when there are no role models for defiance
groupthink
the occurrence in which the desire for harmony in a group overrides a realistic appraisal and approach of alternatives
compliance
the change in one’s behaviours due to a direct request
obedience
the changing of one’s behaviour due to command of an authority figure, which occurs when the person requesting the change is perceived to have authority that would necessitate action
social loafing
the tendency for people in a group to exert less effort when pooling their efforts towards attaining a common goal, rather than when individually accountable
deindividuation
the process of losing self-awareness and self-restraint in group situations which foster both arousal and anonymity
group polarization
the process of enhancing a group’s prevailing inclinations through discussion within the group
social facilitation
the tendency for individuals to have a stronger performance in the presence of others
social inhibition
the tendency for individuals to fear disapproval of others and perform worse or avoid a situation altogether
diffusion of responsibility
the failure of an individual to act because of the presence of others to share in the responsibility to assist
bystander effect
the tendency for an individual to be less likely to assist if other people are present
negative emotions in prejudice
hostility or fear
stereotypes
generalised beliefs about a group of people, which are often overgeneralised or exaggerated
predisposition to discriminate
to act in negative and unjustifiable ways towards members of the group - sometimes blatantly and outright, sometimes microaggressions
ethnocentrism
a negative attitude - the assumption of the superiority of one’s ethnic group
discrimination
a negative behaviour resulting from prejudice
ingroup
the “us” of us vs. them - people with whom we share a common identity
outgroup
the “them” of us vs. them - those perceived as different or apart from our ingroup
ingroup bias
the tendency to favour our own group
scapegoat theory
the theory that prejudice offers an outlet for anger by providing someone to put the blame on when something happens
other-race effect
the tendency to recall faces of one’s own race more accurately than faces of other races - also referred to as the cross-race effect or the own-race bias
victim blaming
the tendency for people to justify their prejudices by blaming the victims
impression formation
the formation of initial evaluations and judgements concerning another person
primacy effect
relying on first impressions and allowing them to persist over time, even if contradictory information about that person is later revealed
stereotypes
broad overgeneralisations and widely held beliefs about the way a group of people act and think
outgroup homogeneity bias
the belief that members of other groups are more similar to each other than members of one’s own group
realistic conflict theory
the theory which explains how prejudice and discrimination increase when resources are limited
aggression
any physical or verbal behaviour intended to harm someone, whether done out of hostility or as a calculated means to an end
genetic component of aggression
the Y chromosome is considered a genetic marker in those who commit violent acts, as is the monoamine oxidase A (MAOA) gene, which helps break down neurotransmitters like dopamine and serotonin - people with low MAOA gene expression tend to behave aggressively when provoked
neural influences on aggression
stimulation of the amygdala has been found to trigger aggressive response, as has diminished activity in the frontal lobe
biochemical component of aggression
high testosterone levels are correlated with higher aggression levels, and alcohol also unleashes aggressive responses to frustration
frustration-aggression principle
the principle that frustration, the blocking of an attempt to achieve a goal, creates anger, which can generate aggression
environmental triggers which can lead to an increase of aggressive behaviour
hot weather/climate conditions which endure
principles related to the behavioural perspective and their influence on aggressive behaviour
in situations where it is learned that aggression will get us what we want, aggressive behaviour is likely to occur again
correlation between media violence and aggressive behaviour
media violence tends to make us less sensitive to cruelty and violence in real life, and primes us to respond aggressively when provoked, teaching us social scripts and mental files for how to act in certain situations
altruism
an unselfish concern for the welfare of others
what event inspired the research of darley and latane?
the murder of kitty genovese, noticed by many but reported by none until it was too late
the decision-making process for helping in crisis identified by darley and latane
we will only help if the situation enables us to first notice the incident, interpret it as emergency, and to assume responsibility for helping - the presence of others in each step can turn us away from the path of helping
when are people most likely to help others in need?
when the person appears to need and deserve help, they are in some way similar to us, they are a woman, we’ve just observed someone else being helpful, we aren’t in a hurry, we’re in a small town or rural area, we’re feeling guilty, we’re focused on others and not preoccupied, and/or we’re in a good mood
social exchange theory
the theory that our social behaviour is an exchange process, the aim of which is to maximize benefits and minimise costs
reciprocity norm
the expectation that we should return help, not harm, to those who’ve helped us
social-responsibility norm
the expectation that people will help those needing their help
social traps
situations in which the conflicting parties, by each pursuing their self-interest over the good of the group, become caught in mutually destructive behaviour
self-fulfilling prophecy
a belief which confirms itself by influencing other factors in a manner which leads to its own fulfillment
mirror-image perceptions
mutual views often held by conflicting people, as when each side sees itself as ethical and peaceful and views the other side as evil and aggressive
superordinate goals
shared goals which can only be achieved through cooperation
proximity component of attraction
linked to the mere exposure effect
mere exposure effect
repeated exposure to novel stimuli increases one’s liking for another
physical attractiveness component of attraction
it often predicts how often people date, how popular they feel, and initial impressions of their personalities - more attractive people aren’t assumed to be more compassionate, but to be healthier, happier, more sensitive, more successful, and more socially skilled
similarity component of attraction
compared with randomly paired people, friends and couples are far more likely to share common beliefs, attitudes, interests, age, religion, race, education, intelligence, smoking/drug behaviours, and economic status - the more alike people are, the more their connection endures
passionate love
an aroused state of intense positive absorption in another, usually present in the beginning stages of a romantic relationship - colloquially known as a “honeymoon phase”
reciprocity of liking
the idea that by showing someone that you like them, they in turn feel good about themselves, returning the encouraging response
sternberg’s triangular theory of love
the theory which states love has three components - intimacy, passion, and commitment