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Dispositional Attribution
Attributing behavior to the person's personality rather than situational factors.
Situational Attribution
attributing behaviors to factors external to an actor, such as the task, other people, or luck.
Explanatory Style
One's habitual way of explaining life events.
Optimistic Explanatory Style
Tendency to explain unfavorable events with attributions that are unstable, temporary, and controllable.
Pessimistic Explanatory Style
Tendency to interpret and explain negative events as internally based and as a constant, stable quality
Actor/Observer Bias
The tendency to blame our actions on the situation and blame the actions of others on their personalities.
Fundamental Attribution Error
The tendency for observers, when analyzing another's behavior, to underestimate the impact of the situation and to overestimate the impact of personal disposition
Self-Serving Bias
The tendency to perceive oneself favorably
internal locus of control
The perception that you control your own fate
external locus of control
The perception that chance or outside forces beyond your personal control determine your fate.
Mere Exposure Effect
The phenomenon that repeated exposure to novel stimuli increases liking of them
Self-Fulfilling Prophecy
An expectation that causes you to act in ways that make that expectation come true.
Upward social comparison
Comparing ourselves to people who are better than we are with regard to a particular trait or ability
Downward Social Comparison
Comparing ourselves to people who are worse than we are with regard to a particular trait or ability
Relative Deprivation
the perception that one is worse off than those with whom one compares oneself.
Stereotype
A generalized belief about a group of people
Cognitive Load
The amount of a person's mental resources needed to carry out a particular task.
Prejudice
an unjustifiable (and usually negative) attitude toward a group and its members.
Discrimination
Unjustifiable negative behavior toward a group and its members
implicit attitudes
Attitudes that influence a person's feelings and behavior at an unconscious level
Just-World Phenomenon
the tendency for people to believe the world is right and that people therefore get what they deserve.
Out-group Homogeneity Effect
the tendency to see members of out-groups as very similar to one another
In-Group Bias
Tendency to favor individuals within our group over those from outside our group
Ethnocentrism
Belief in the superiority of one's ethnic group.
belief perseverance
Clinging to one's initial conceptions after the basis on which they were formed has been discredited.
Confirmation Bias
a tendency to search for information that supports our preconceptions and to ignore or distort contradictory evidence.
Cognitive Dissonance
an unpleasant state that arises when a person recognizes the inconsistency of his or her actions, attitudes, or beliefs.
social norms
A group's expectations regarding what is appropriate and acceptable for its members' attitudes and behaviors.
social influence theory
A theory that suggests that people do and report what is expected of them.
normative social influence
Influence resulting from a person's desire to gain approval or avoid disapproval
informational social influence
the influence of other people that results from taking their comments or actions as a source of information about what is correct, proper, or effective.
Persuasion
The process of creating, reinforcing, or changing people's beliefs or actions
Groupthink
the mode of thinking that occurs when the desire for harmony in a decision-making group overrides a realistic appraisal of alternatives
Diffusion of Responsibility
reduction in feelings of personal responsibility in the presence of others
Social Loafing
the tendency for people in a group to exert less effort when pooling their efforts toward attaining a common goal than when individually accountable
Deindividuation
the loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity
Social Facilitation
improved performance on simple or well-learned tasks in the presence of others
false consensus effect
the tendency to overestimate the extent to which others share our beliefs and behaviors
superordinate goals
shared goals that override differences among people and require their cooperation
Elaboration Likelihood Model
A theory of how persuasive messages lead to attitude changes.
Central Route Persuasion
attitude change path in which interested people focus on arguments and facts.
Peripheral Route Persuasion
attitude change path in which people are influenced by incidental cues, such as a speaker's attractiveness.
Halo Effect
The tendency to draw a general impression about an individual on the basis of a single characteristic
Foot-in-the-Door Technique
persuasive technique involving making a small request before incrementally increasing later requests.
Door-in-the-Face Technique
persuasive technique involving making an unreasonably large request before making the small request we're hoping to have granted
Social Trap
A situation in which the conflicting parties, by each rationally pursuing their self-interest, become caught in mutually destructive behavior
Industrial-Organizational Psychology
the application of psychological concepts and methods to optimizing human behavior in workplaces
Burnout
A state of physical, emotional, and mental exhaustion created by long-term involvement in an emotionally demanding situation.
Altruism
Unselfish regard for the welfare of others
Prosocial Behavior
Positive, constructive, helpful behavior
Social Debt
An emotional state that builds up guilt from negative social interactions. (?)
Conformity
Adjusting one's behavior or thinking to coincide with a group standard.
Obedience
Changing one's behavior at the command of an authority figure
Individualism
giving priority to one's own goals over group goals and defining one's identity accordingly.
Collectivism
Giving priority to the goals of one's group and defining one's identity accordingly
Multiculturalism
The practice of valuing and respecting differences in culture.
Group Polarization
Tendency of group members to move to an extreme position after discussing an issue as a group
Social Reciprocity Norm
An expectation that people will help, not hurt, those who have helped them
Social Responsibility Norm
An expectation that people will help those dependent upon them
Bystander Effect
The finding that a person is less likely to provide help when there are other people nearby.
Situational Variables
Features of an environment that affect the degree to which individuals yield to group pressures.
Attentional Variables
A factor that directly influences where someone focuses their focus.
Psychodynamic Theory (Quiz 1 Cutoff)
theory of behavior that emphasizes internal conflicts, motives and unconscious forces and their influence on behavior.