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Vocabulary-style flashcards covering key concepts from the lecture notes on Nature of Business, SMEs, management, planning, marketing, finance, HR, ethics, and change management.
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Nature of a Business
The organised effort to produce and sell goods/services to satisfy needs and wants for profit.
Profit
The money left after expenses are subtracted from revenue; revenue > expenses.
Revenue
Income generated from selling goods or services.
Expenses
Costs incurred to run the business and produce/sell goods or services.
Employment
Provision of work in exchange for income; reduces unemployment and supports the economy.
Income
Money received from work or investments; includes wages, salaries and dividends.
Shareholder
Owner of shares in a company; entitled to dividends and potential capital gains.
Choice
Consumer freedom to select goods/services with different features, prices and quality.
Innovation
Development of new ideas or products; often through R&D; improvement of existing goods.
Invention
Something completely new; a novel product, process or method.
Entrepreneur
Person who starts and runs their own business.
Wealth
Business activity increases personal wealth and economic growth.
Quality of Life
Material standard of living and range of choices as a result of wealth and income.
SME (Small to Medium Enterprise)
Business with fewer than 200 employees; typically smaller scale operations.
Incorporated
A business that is a separate legal entity from its owners.
Unincorporated
A business without a separate legal entity from its owner(s); often with unlimited liability.
Sole Trader
Owned/operated by one person; unlimited liability; name registered with ASIC.
Partnership
Owned/operated by 2–20 people; unincorporated; shared workload and profits; potential unlimited liability.
Private Company
Incorporated; 2–50 shareholders; not listed on stock exchange; limited liability; private.
Public Company
Incorporated; listed on ASX; many shareholders; must publish annual reports; Ltd in name.
Government Enterprise
Public sector business (GBE); may be privatized; examples include Australia Post and Sydney Water.
External Influences
Factors outside the business (economic, political, legal, technological, social, etc.) that affect decisions.
Internal Influences
Factors within the business (products, location, resources, management, culture) that shape operations.
Stakeholders
People or groups with an interest in the business; internal (owners, managers, employees) and external (customers, society, environment, suppliers).
Life Cycle Stages
Stages of a business: Establishment, Growth, Maturity, Post-maturity, Renewal/Decline.
Vertical Integration
Merging with a supplier or distributor at different levels of the supply chain.
Horizontal Integration
Merging with or acquiring a competitor producing similar products.
Diversification
Expansion into unrelated or new product lines or markets.
Operations
Transforming inputs into outputs; production processes for goods or services.
Quality Management
Approaches to ensure quality: quality control, quality assurance, total quality management (TQM).
Marketing Mix (4 Ps)
Product, Price, Promotion, Place; extended with People, Processes, Physical evidence for services.
SME Success Keys
Entrepreneurial ability, access to information, flexibility, focus on niche, reputation.
Cash Flow
Timing and amount of cash inflows and outflows; tracked via cash flow statements and forecasts.
Balance Sheet
Snapshot of assets, liabilities and owner’s equity at a point in time (A = L + OE).
Income Statement
Revenue minus expenses over a period; shows net profit or loss.
Equity Finance
Funds provided by the owner(s); not repayable unless owner leaves; potential for high returns.
Debt Finance
Borrowed funds from external sources; involves interest and repayment obligations.
Ethics
Standards that define acceptable behaviour; moral principles guiding business conduct.
Corporate Social Responsibility
Open accountability to stakeholders; balancing economic, social and environmental goals.
Change Management
Approaches to handle internal/external change; proactive vs reactive, including communication and training.
SWOT Analysis
Strengths, Weaknesses, Opportunities, Threats; situational analysis framework.
Feasibility Study
Assessment of market, operations, financial viability and management capability.
Franchise
Franchisor licenses a business name and system to a franchisee under an agreement.
Market Segmentation
Dividing a market into groups (demographic, geographic, psychographic, behavioural).
Break-even
Sales level at which total revenue equals total costs; profit above break-even.
E-business / E-commerce
Using the internet to find information, communicate, trade, and train; online business processes.
Triple Bottom Line
Economic, environmental and social performance measures used to evaluate success.
Globalisation
Expansion of business activity across borders; increased international competition.