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Receptionist
The first person to greet a client at a veterinary practice, responsible for tasks such as answering phone calls and scheduling appointments.
Veterinary Assistant
A person who assists either the veterinary technician or veterinarian, performing tasks like restraining animals and providing nursing care.
Veterinary Technician
A professional who assists veterinarians, performing duties such as administering medications and monitoring patients under anesthesia.
Veterinarian
A qualified doctor authorized to treat diseases and injuries of animals, responsible for diagnoses, prescribing medications, and performing surgeries.
OSHA
Occupation Safety and Health Administration, a government agency that ensures workplace safety.
Malpractice
A failure to exercise the necessary legal obligation of skill and diligence in treatment, which can lead to litigation.
Euthanasia
The act of humanely ending the life of an animal to prevent suffering.
PPE
Personal Protective Equipment, gear worn to minimize exposure to hazards that can cause injury or illness.
Capillary Refill Time (CRT)
A test that assesses blood flow through peripheral tissues by measuring the time it takes for color to return to gums after pressure is applied.
Basic Hand Washing procedure
A series of steps to effectively wash hands to eliminate pathogens, involving wetting, soaping, rubbing, rinsing, and drying.