System Build, Implementation and Maintenance: Change Management

Flashcards reviewing key definitions and concepts related to system building, implementation, maintenance, and change management.

What is System build?

Occurs after the system has been designed and involves the creation of software by programmers, including programming, building release versions of the software, and testing by programmers and end-users; may also include writing documentation and training.

What is System implementation?

Follows the build stage and involves the transition or changeover from the old system to the new system, preparing hardware and network infrastructure, testing, and educating/training staff.

What is Maintenance?

Deals with reviewing the IS project, recording and acting on problems with the system.

What is Change Management?

The management of change at the software, information system, and organizational levels.

What is Data Migration?

The process of transferring data from the old system to the new system.

What is a Test Specification?

A detailed description of the tests performed to check if the software works correctly.

What is a Test Plan?

A plan describing the type and sequence of testing, and who will conduct it.

What is Software documentation?

End-user guidance (user guide) and technical maintenance documentation (design and test specifications).

What is a Post-Implementation Review?

Meeting that occurs after a system is operational to review the success of the project.

What is Immediate cutover (big-bang changeover)?

Moving directly from the original system to the new system at a particular point in time.

What is Parallel Running?

Old and new systems operate together at the same time until the company is certain the new system works.

What is Phased implementation?

Delivering different parts of the system at different times (sequentially).

What are Pilot systems?

The system is trialed in a limited area before it is deployed more extensively.