Functions of Human Resource Management (HRM) - VOCABULARY Flashcards

A set of vocabulary-style flashcards covering key HRM functions, concepts, and competencies from the Unit 1A Functions of HRM notes.

HR Planning

The process used by an organization to assess demand for and supply of human resources, determine the number and kinds of employees to recruit or retrench, and align with business strategy; performed by line managers and HR managers.

Staffing (Recruitment and Selection)

Providing an adequate supply of qualified individuals and selecting the most qualified to fill jobs in the organization.

Training and Development

Providing the organization with knowledge, skills, abilities, and experience at all levels; includes orientation, job skill training, and retraining.

Appraising Performance

Establishing processes and systems to determine the effectiveness of employees in meeting organizational goals and to identify training needs.

Compensation and Benefits

Determining rewards employees should receive for performance, including pay, incentives, and benefits.

Health, Safety and Security

Avoiding accidents and injuries at work, preventing health issues from hazardous work, and ensuring workplace safety; PPE usage and protection for visitors; security to prevent unauthorized entry.

Job Analysis

Determining the knowledge, skills, abilities, and requirements of a job.

Employee and Labour–Management Relations

Developing, communicating, and updating HR policies, procedures, and rules; working with unions and addressing employee rights.

Collective Bargaining

Negotiating with employee representatives on wages, benefits, and other conditions of work to maintain a conducive industrial relations climate.

Knowledge Management

Driving the Knowledge Management process within the organization to capture, share, and apply knowledge.

Emotional Intelligence (EQ)

HR professionals with high EQ can read workplace dynamics, manage conflicts, and build relationships; includes self-awareness, self-regulation, and empathy.

Communication

Critical skill for HR: conveying policies clearly, listening to employee concerns, negotiating solutions, and ensuring effective dialogue.

Change Management

Guiding organizational transitions, managing resistance, communicating vision, and ensuring employees adapt to new processes or structures.

Talent Management & Workforce Planning

Ensuring the right talent is hired, developed, and retained; includes succession planning, skills gap analysis, and development programs.

Leadership & Influence

HR professionals advising executives and influencing decision-making; gaining buy-in for HR initiatives and aligning strategies with business goals.

Legal & Ethical Compliance

Adherence to labor laws, diversity policies, and workplace regulations; staying updated reduces risks and promotes a fair, ethical environment.

Technology & HR Digitalisation

HR technology (e.g., HRIS, AI tools) to streamline processes like recruitment and payroll; enabling data-driven decisions and efficiency.

Personal Protective Equipment (PPE)

Protective gear provided by HR to staff where applicable to ensure safety; part of health and safety responsibilities.

Importance of HRM to an Organization

Right people, best practices, knowledge distillation, reduced litigation, good employee relations, optimal productivity, and a strong corporate image.

Linking HRM to Organisational Management

HRM drives knowledge management and supports creative, innovative, and risk-taking behaviour aligned with organizational strategy; appraisals link to mission and results.