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Vocabulary flashcards covering entrepreneurships, business planning, teamwork, and conflict management concepts from the notes.
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Business skills
Includes skills such as marketing, financing, purchasing and organizational skills.
Perseverance
An entrepreneur does not give up despite challenges and problems.
Sustainability
The ability of a business to continue without damaging the environment and the community; involves the triple bottom line (profits, people, planet) and responsible practices.
Profitability
Financial gain; the business makes money and seeks a good return on investment for investors.
Customer base
The number of customers in the database who buy the product or service; used to market and grow sales.
Passion
Strong belief and enthusiasm to achieve the best outcome.
Opportunity
Gaps in the market where an entrepreneur can make money.
Confidence
Belief in oneself and one's abilities; a positive, determined mindset.
Taking risks
Willingness to undertake calculated risks and invest resources in uncertain ventures.
Creativity
Coming up with something new or doing things in a new way to solve problems.
Entrepreneur
A person who demonstrates the attitudes, behaviours, knowledge and skills to start and succeed in a business venture.
Entrepreneurship
The process of starting and running a new business venture.
Innovation
Introducing new ideas or doing things in a new way to meet needs.
Vision
A clear long-term goal or direction for the business.
Communication skills
Ability to communicate the business vision and goals to workers and stakeholders.
Honesty and ethics
Honesty builds trust; ethics govern conduct and stewardship of stakeholders.
Good management & organisation
Skills to manage and organise; maintain control and see the bigger picture.
Responsibility
Willingness to take responsibility for decisions and outcomes.
Product and customer focus
Developing products/services with customers in mind to satisfy needs.
Knowing the market
Conducting thorough market research to understand customer needs and tastes.
Gantt chart
A bar chart showing a project schedule with start/finish dates, durations, tasks, and responsibility.
Work Breakdown Structure (WBS)
Divides the project into smaller tasks and levels; allocates responsibilities and can support a Gantt chart.
Timelines
A planning tool showing dates and sequence of activities; identifies milestones.
Action plan
A document detailing what tasks must be done, by whom, and by when to achieve goals.
Business plan
A written document outlining the nature of the business, objectives, marketing, and finances.
Business report
A written document sharing information on business activities, finances, investigations or disputes with stakeholders.
Business analysis
A method of investigating all aspects of a business to assess prospects.
Visual aids
Illustrations such as slides, posters or models used to support communication.
Feedback
Information about reactions to performance or a product used for improvement.
Transparency
A plastic sheet placed on an overhead projector to display information.
Audience
The people who watch or listen to a presentation.
Hand-outs
Printed information provided to accompany a presentation.
Analytical reports
Reports that provide data and conclusions, with recommendations.
Informative reports
Reports that present data without analysis or recommendations.
Verbal presentation
Oral presentations delivered to an audience.
Non-verbal presentation
Presentations using printed media such as reports and handouts.
Workplace forum
An elected body of employees in a workplace (usually 100+ employees) to promote communication and resolve conflicts; established under labour law.
Trade union
A legal entity representing workers, capable of negotiating salaries and conditions; differs from a workplace forum.
Group consensus
Process where a group discusses facts and ideas to reach an agreement acceptable to all; requires shared values and participation.
Belbin Role Theory
Nine team roles (e.g., Coordinator, Plant, Resource Investigator, Implementer, Team Worker, Shaper, Completer/Finisher, Specialist, Monitor Evaluator) used to balance a team.
Jungian theory
Personality theory: types include extrovert/introvert, sensing/intuition, thinking/feeling, judging/perceiving.
MTR-I Approach
Management Team Role Indicator; a model of team development with eight roles (e.g., Coaches, Explorers, Innovators, Conductors, Scientists, etc.).
Margerison-McCann team profiles
A theory of eight management styles to build balanced, high-performing teams; focuses on individual development and team integration.
Group consensus (conflict context)
Consensus as a collaborative decision-making process in groups to resolve differences.
Traditional conflict theory
Conflict is bad and should be avoided; power is used to suppress oppositional forces.
Contemporary conflict theory
Conflict is a normal part of change; can be constructive and resolved through negotiation for win-win outcomes.
Workplace forums vs. trade unions
Workplace forums are employee bodies for consultation (not for wages), while trade unions negotiate wages and conditions.