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What are the components of a complete information system?
Information, business processes, hardware, people, data, software.
What is data?
Unorganized facts.
What is information?
Processed facts.
What is software?
Instructions coded within an information system.
What is a business process?
Interrelated steps to accomplish a task.
What is hardware?
Tangible physical parts of an information system.
What characteristic of older 'legacy systems' made it difficult to share information?
Application silo.
Operational information system
Used for processing stock purchases and sales, registering new patients to a medical practice.
Management support system
Used for planning inventory purchases and determining revenue patterns.
Supply chain management system
Ensures enough materials are available for manufacturing.
Customer relationship management system
Tracks website visitors and product interests.
Business intelligence and analytics system
Manages data for planning, analysis, and decision-making.
Enterprise resource planning system
Automates basic operational processes.
Knowledge management and collaboration system
Shares expertise to create innovative solutions.
System analyst
Interviews faculty for functionality in learning systems.
Data analyst
Identifies unusual credit card transactions.
Programmer
Builds mobile applications.
Database administrator
Ensures optimal data storage for efficiency.
Project manager
Coordinates schedules for mobile computer roll-outs.
CIO
Head of IT department.
IT support specialist
Installs data visualization software in labs.
Critical thinking
Remaining skeptical of accusations without facts and reason.
System thinking
Understanding interdependencies within an economy.
Abstract thinking
Recognizing commonalities in different contexts.
Ability to experiment
Offering promotions to determine the most effective one.
Creativity
Finding novel approaches to minimize warehouse injuries.
Collaboration skills
Finding compromises in conflicting situations.