Fundamental Info Systems Module 1

Question 1

Based on class notes, which of the following items are components of a complete information system? Check all that apply.

application silos	no
information	yes
business processes	yes
hardware	yes
people	yes
data	yes
revenue	no
software	yes

Question 2

Based on class notes, match each brief definition below to the most appropriate term.

Prompts	Answers
unorganized facts	data
processed facts	information
instructions coded within an information system	software
interrelated steps to accomplish a task	business process
tangible physical parts of an information system	hardware


Question 3

Consider an order transaction in a grocery store point of sale check out system.
For each element listed below, indicate if it represents an input, output, storage or processing component.

Prompts	Answers
reduce inventory on hand	processing
newly printed coupons to encourage later product purchases	output
patron’s credit card number	input
a table which lists product UPC codes and unit prices	storage
sales receipt	output
a file which lists UPC product codes and quantity of inventory on hand	storage
universal product code (UPC) of item purchased by consumer	input
compute sales tax	processing


Question 4

Based on class notes, match each example below to the most appropriate term

Prompts	Answers
an unprocessed log of computer hardware errors	data
average numeric grade awarded by course number	information
Zoom meeting app	software
dependent activities needed to design new automobile parts	business process
document camera	hardware


Question 5

Which phrase refers to a characteristic of older "legacy systems" that made it difficult to share information and coordinate activities?
Show answer choices

application silo


Question 6

Indicate whether each activity below would more likely be performed using an operational (or transactional) information system or a management support system?

Prompts	Answers
planning when and how much inventory to purchase	management support system
determining whether a company's revenue has seasonal patterns	management support system
processing stock purchases and sales	operational system
registering new patients to a medical practice	operational system


Question 7

Indicate which type of enterprise system would most likely support each of the business functions below.

Prompts	Answers
ensure enough seats and wheels are available when needed to manufacture bicycles	supply chain management system
keeping track of web site visitors who requested tile samples and showed an interest in the company's products	customer relationship management system
provide general enterprise capabilities to manage data used and support managerial tasks such as planning, analysis and decision-making	business intelligence and analytics system
automates all basic operational proceesses of a business	enterprise resource planning system
share manufacturing and engineering expertise to create an innovative new portable photocopier	knowledge management and collaboration system


Question 8

For each job function below, indicate to which job role it most appropriately belongs.

Prompts	Answers
interview faculty to determine their preferred functionality for a new learning management system	system analyst
identify unusual credit card transactions	data analyst
build a new mobile phone app for a local television station	programmer
ensure data is optimally stored to maximize speed and response times of hotel reservations	database administrator
prepare and coordinate a schedule to roll-out mobile computers to personnel at a medical practice	project manager
head of IT department	CIO
install data visualization software in academic computer labs	IT support specialist


Question 9

For each activity below, indicate which non-routine cogntive skill it exemplifies.

Prompts	Answers
remaining skeptical of an accusation made without facts and reason	critical thinking
understanding interdependencies between parts of an economy and recognizing the whole is not necessarily the sum of its parts	system thinking
recgonize commonalities of situtaions in different contexts	abstract thinking
offering different promotions to randomly selected groups of customers to determine which promotion is best	ability to experiment
finding novel approaches to minimize injuries in a warehouse	creativity
finding compromises when affected persons have conflicting goals	collaboration skills