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person perception
how we form impressions of ourselves and others, including attributions of behavior
attribution theory
a theory where we explain someone’s behavior by crediting the situation or the person’s stable traits.
fundamental attribution error
tendency for observers to underestimate the contextual situation and overestimate the personal situations about a person
actor-observer bias
tendency for those to attribute their behavior to outside causes but attribute another person’s behavior to their internal/personal causes
prejudice
unfriendly feelings directed against an individual, a group, or a race without any good reason
stereotype
an overgeneralized (sometimes accurate) belief of groups of people
discrimination
unjustifiable negative behavior towards a group or its members
just-world phenomenon
tendency for people the world is just and that people get what they deserve
social-identity
the “we” aspect of self-concept; comes from group memberships; “Who Am I?”
ingroup
“us”; people with whom we share a common identity
outgroup
“them”; those we consider different from us or our ingroup
ingroup bias
tendency to favor our own group
scapegoat theory
theory that prejudice offers an outlet for anger by providing someone to blame
other-race effect
tendency to recognize faces of one’s own race more accurately than the faces of other races
attitudes
feelings, often influenced by our own beliefs, that predispose us to respond a certain way to people, events, or groups
foot-in-the-door phenomenon
tendency for people who have first agreed to a small request to agree to a bigger request later down
role
a set of expectations about a social position which defines how people behave
cognitive dissonance theory
theory that we act to reduce discomfort when two of our thoughts are inconsistent.
Ex: we become aware that our attitudes and actions clash so we change our attitudes to match the actions
persuasion
changing people’s attitudes, potentially influencing their actions
peripheral route persuasion
occurs when people are influenced by incidental cues like a speaker’s attractiveness
central route persuasion
occurs when interested people’s thinking is influenced by considering arguments and facts
norms
a society’s understood rules for accepted and expected behavior.
conformity
adjusting our behavior or thinking to match with a group standard
normative social influence
influence resulting from wanting approval or avoid being judged
informational social influence
influence resulting from a person’s willingness to accept someone else’s opinions as reality
obedience
complying with an order or command
social facilitation
improved performance on simple tasks and decreased performance on difficult tasks because of other people being around
social loafing
tendency for a group to put in less effort when pooling their efforts into obtaining a common goal as opposed to when individually accountable
deindividuation
loss of self-awareness and self-restraint occurring in group situations when anonymous and aroused
group polarization
enhancement of a group’s beliefs, attitudes, and thoughts within the group
groupthink
a group preserves good feeling and harmony by suppressing logical and realistic arguments and thoughts
culture
enduring behaviors, ideas, attitudes, values, and traditions shared by a group and is transmitted from one generation to the next
tight culture
a place with clearly defined and reliably imposed norms
loose culture
a place with flexible and informal norms
aggression
any physical or verbal behavior meant to harm something or someone either physically or emotionally
frustration-aggression principle
the principle that frustration (blocking of an attempt to reach a goal) causes anger which can generate aggression
social script
a culturally modeled guide for how to act in various situations
mere exposure effect
tendency for repeated exposure to different stimuli increases our liking of them
passionate love
an aroused state of intensive positive absorption of another, typically occurs in the beginning of a relationship
companionate love
the deep affectionate attachment we feel for those who we are closest to and adore the most
equity
a condition in which people receive from a relationship in proportion to what they give to it
self-disclosure
the act of revealing intimate aspects of ourselves to others
altruism
an unselfish regard for the welfare of others
bystander effect
tendency for any given bystander to not help as much if other bystanders are around
social exchange theory
the theory that our behavior is an exchange process; aim which to maximize benefits and minimize costs
reciprocity norm
an expectation that people will help, not hurt, those who have helped them
social-responsibility norm
an expectation that people will help those needing their help
conflict
a perceived incompatibility of actions, goals, or ideas
social trap
a situation in which two parties, which are doing something for their own benefit instead of working together, become caught in mutually destructive behavior
mirror-image perceptions
mutual views often held by conflicting parties and one views them self as peaceful and ethical and they blame the other side for being cruel, unethical, and violent
self-fulfilling prophecy
a belief that leads to its own fulfillment
superordinate goals
shared goals that override their differences among people and require cooperation
GRIT
Graduated and Reciprocated Initiatives in Tension-Reduction; a strategy designed to decrease international tension