Organizational Psychology

These flashcards cover key concepts in organizational psychology, including definitions of important terms, theories, and the impact of personality traits on job performance.

Organizational Psychology

Scientific study of individual and group behavior in formal organizational settings.

Hawthorne Effect

People respond positively to any change in the workplace environment, often resulting in increased productivity.

Job Performance

Behaviors of employees at work that contribute to organizational goals, formally evaluated as part of their responsibilities.

In-role Performance

Performance on technical aspects of the job that are formally specified as part of the role.

Extra-role Performance

Performance that includes behaviors that contribute positively but are not formally recognized as part of the job.

Behaviorally Anchored Rating Scales (BARS)

A performance appraisal method that uses specific behavioral examples to assess employee performance.

Conscientiousness

A personality trait associated with being dependable, organized, and goal-oriented, considered a strong predictor of job performance.

Psychological Capital (PsyCap)

A positive psychological state characterized by hope, efficacy, resilience, and optimism that leads to higher job performance.

General Mental Ability

The capacity to process and understand information, accounting for variability in job performance.

Big Five Personality Traits

Key personality dimensions measured in the workplace: openness, conscientiousness, extraversion, agreeableness, and neuroticism.

Skill Knowledge

Knowledge emphasized after declarative knowledge, referring to the ability to carry out job tasks.

Organizational Citizenship Behavior

Voluntary behaviors employees engage in that contribute to the organizational environment but are not part of their official duties.

Self-Efficacy

Belief in one's ability to accomplish tasks and achieve goals effectively.