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41 Terms

1

change

any alteration of people, structure, or technology in an org

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2

VUCA military model

most orgs are living w version of this model

  • volatility

  • uncertainty

  • complexity

  • ambiguity

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3

Forces for change (external)

can occur from any event economic, social, or political outside the org

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4

Forces for change (internal)

occurs from within the org

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5

lewin’s 3-step change model

unfreezing → movement → refreezing

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6

sigmoid curve

the

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7

disruptive innovation

a radical change in a product service, or process that alter the rules of an industry or sector

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8

planning

management function that involves setting objective/goals, establishing strategies for achieving those objectives/goals, and developing plans to integrate and coordinate work activities

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9

formal planning

specific, time oriented obj/goals , that are written and shared, as well as action plans to achieve the objectives and goals

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10

ways to describe plans

breadth, time frame, specificity, frequency of use

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11

strategic plans

evolve from the orgs mission, which establishes the org in its external environment, and apply to the entire org in establishing the overall objectives

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12

operational plans

specify the details on how the org objectives are to be achieve

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13

longterm vs shortterm

Long is +5 years, short is less that 1 year

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14

Specific Plans

clearly defined and leave no room for interruption. Requires clarity and predictability

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15

Directional Planning

Provide focus but are flexible by setting out general guidelines

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16

Single use plans

Specifically designed for a unique situation

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17

Standing plans

ongoing for repeated activities include rules, policies, and procedures

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18

Contingency(it depends) Factors

levels in org, degree of environmental uncertainty, and length of future commitments

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19

objectives

Desired outcomes for an individual, group or entire org

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20

stated vs real objectives

stated: what the stakeholders wanted the org to be

real: what the org actually does is more accurate reflection of actual objectives

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21

traditional goal setting

one way process of top-down goal setting in which top managers set goals that flow down as subgoals to lower levels of the org

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22

MBO 4 facets

goal specific

participative decision making

explicit time frame

performance feedback

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23

environmental scanning

competitor intelligence where large amounts of information is screened in the external environment to detect emerging trends

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24

Strategic Management

the formation and implementation by top management that allows the org to achieve it objective/goals

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25

Strategy

plans for how the org will do what it is in business to do; complete successfully; attract and satisfy its customers ( Opportunity/Capacity )

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26

opportunity

by itself has no real value unless an org has the CAPACITY to take advantage of that OPPORTUNITY

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27

Mission

statement of purpose or what the org is in business to do.

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28

distinctive competency

something done BETTER than competitors

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29

VRIO FRAMEWORK

analyzes the org competencies through 4 questions (value, rare, imitability, organization)(answering yes = resource is strength)

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30

SWOT

strength-weakness -opportunity- threat

,the foundation of the entire SM process

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31

BCG Matrix

How corporate strategy is managed across a portfolio of businesses. A tool that guides resource allocation decisions on the basis of market share and growth rate.

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32

Competitive Advantage

What sets an org apart; its DISTINCTIVE edge. (quality, low cost, tech, or other internal factors)

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33

PORTERS 5 forces

Suppliers, New Entrants, buyers, substitute, Industry Competitors

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34

context of entrepreneurship

the process of starting new businesses characterized by: pursuing opportunity, innovative practice, growth(large scale) and profits are main goals.

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35

mission statement

A written document that summarises business opportunity; Defines and articulate how the identified opportunity is to be seized and exploited.

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