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Attribution theory
Explains how people interpret and explain the causes of behavior.
Dispositional attribution
Explaining behavior as caused by personality traits.
Situational attribution
Explaining behavior as caused by external circumstances.
Optimistic explanatory style
Explaining negative events as temporary and changeable.
Pessimistic explanatory style
Explaining negative events as permanent and personal.
Actor-observer bias
Explaining your own behavior with situations but others' behavior with traits.
Fundamental attribution error (FAE)
Overemphasizing personality traits when judging others' behavior.
Self-serving bias
Taking credit for success and blaming failures on situations.
External locus of control
Belief that outcomes are controlled by outside forces.
Internal locus of control
Belief that you control your own outcomes.
Mere exposure effect
Increased liking of something after repeated exposure.
Self-fulfilling prophecy
A belief that leads to behaviors that make the belief come true.
Social comparison
Evaluating yourself by comparing to others.
Relative deprivation
Feeling disadvantaged compared to others even if doing well.
Stereotype
A generalized belief about a group of people.
Prejudice
Negative attitudes or feelings toward a group.
Discrimination
Unjust actions toward a group or individual.
Implicit attitudes
Unconscious beliefs that influence behavior.
Just-world phenomenon
Belief that people get what they deserve.
Out-group homogeneity bias
Seeing members of other groups as all alike.
In-group bias
Favoring one's own group over others.
Ethnocentrism
Belief that one's culture is superior to others.
Belief perseverance
Holding onto beliefs despite contradictory evidence.
Confirmation bias
Seeking information that supports existing beliefs.
Cognitive dissonance
Discomfort from holding conflicting beliefs or behaviors.
Social norms
Rules for acceptable behavior in a group.
Normative social influence
Conforming to be liked or accepted.
Informational social influence
Conforming because others are believed to be correct.
Elaboration likelihood model
Explains how persuasion occurs through different routes.
Central route to persuasion
Persuasion using logic and evidence.
Peripheral route to persuasion
Persuasion using emotional or superficial cues.
Halo effect
Allowing one positive trait to influence overall judgment.
Foot-in-the-door technique
Starting with a small request to gain compliance later.
Door-in-the-face technique
Starting with a large request, then making a smaller one.
Conformity
Adjusting behavior to match a group.
Obedience
Following direct commands from authority figures.
Individualism
Cultural focus on personal goals and independence.
Collectivism
Cultural focus on group goals and cooperation.
Multiculturalism
Valuing and respecting cultural diversity.
Group polarization
Strengthening of group opinions after discussion.
Groupthink
Poor decision-making caused by desire for group harmony.
Diffusion of responsibility
Feeling less responsible when others are present.
Social loafing
Reduced effort when working in a group.
Deindividuation
Loss of self-awareness and restraint in group situations.
Social facilitation
Improved performance when others are present.
False consensus effect
Belief that others share your opinions.
Superordinate goals
Shared goals that reduce group conflict.
Social trap
Situation where individual self-interest harms the group.
Industrial-organizational psychology
Study of behavior in the workplace.
Burnout
Emotional exhaustion due to prolonged stress.
Altruism
Helping others without expecting anything in return.
Social responsibility norm
Belief that we should help those in need.
Social reciprocity norm
Expectation that favors should be returned.
Bystander effect
Less likely to help when others are present.
Psychodynamic theory
Personality influenced by unconscious conflicts.
Unconscious
Thoughts and desires outside awareness.
Ego defense mechanisms
Unconscious strategies used to reduce anxiety.
Denial
Refusing to accept reality.
Displacement
Redirecting emotions to a safer target.
Projection
Attributing one's own feelings to others.
Rationalization
Making excuses to justify behavior.
Reaction formation
Acting opposite of true feelings.
Regression
Returning to immature behaviors under stress.
Repression
Pushing disturbing thoughts out of awareness.
Sublimation
Channeling unacceptable impulses into acceptable behavior.
Projective tests
Personality tests using ambiguous stimuli.
Unconditional regard
Acceptance without judgment.
Humanistic theory
Focus on personal growth and self-fulfillment.
Self-actualization
Achieving one's full potential.
Social-cognitive theory
Personality shaped by interaction of thoughts, behavior, and environment.
Reciprocal determinism
Mutual influence between person, behavior, and environment.
Self-efficacy
Belief in one's ability to succeed.
Self-esteem
Overall sense of self-worth.
Self-concept
How a person views themselves.
Trait theory
Personality described as stable characteristics.
Big 5 theory of personality
Model describing personality using five major traits.
Openness
Willingness to try new experiences.
Conscientiousness
Organization, responsibility, and dependability.
Extraversion
Sociability and energy level.
Agreeableness
Kindness, cooperation, and trust.
Emotional stability
Ability to remain calm and emotionally balanced.
Personality inventories
Questionnaires used to measure personality traits.
Factor analysis
Statistical method used to identify personality traits.
Drive-reduction theory
Motivation to reduce physical discomfort.
Homeostasis
Maintaining internal balance.
Arousal theory
Motivation to maintain an optimal level of alertness.
Yerkes-Dodson Law
Performance increases with arousal up to an optimal point.
Self-determination theory
Motivation driven by autonomy, competence, and connection.
Intrinsic motivation
Doing something for enjoyment or interest.
Extrinsic motivation
Doing something for rewards or to avoid punishment.
Incentive theory
Motivation driven by rewards.
Instincts
Inborn patterns of behavior.
Lewin's motivational conflicts theory
Explains conflicts in decision-making.
Approach-approach conflict
Choosing between two desirable options.
Approach-avoidance conflict
A single option has both positive and negative aspects.
Avoidance-avoidance conflict
Choosing between two undesirable options.
Sensation seeking theory
Desire for excitement and stimulation.
Experience seeking
Desire for new and varied experiences.
Thrill or adventure seeking
Desire for excitement and risk.
Disinhibition
Reduced restraint over behavior.