RECRUITMENT

What is the recruitment process?

The recruitment process is the series of steps a business takes to identify, attract, select, and appoint suitable candidates for a job.

Why is the recruitment process important?

It ensures the right person is hired, improves productivity, reduces staff turnover, and satisfies legal requirements.

What is internal recruitment?

Recruiting candidates from within the business, e.g., promoting existing employees or transferring staff.

Give examples of internal recruitment methods.

• Promotions - Internal job postings - Transfers - Succession planning

What is external recruitment?

Recruiting candidates from outside the business.

Give examples of external recruitment methods.

• Job adverts - Recruitment agencies - Social media - Job fairs - Company website

What are advantages of internal recruitment?

Faster, cheaper, motivates employees, less training needed, known performance.

What are disadvantages of internal recruitment?

Limited choice, may cause resentment, no new ideas.

What are advantages of external recruitment?

Larger pool of candidates, fresh ideas, specific skills can be sourced.

What are disadvantages of external recruitment?

More expensive, takes longer, unknown reliability and skills.

What is job analysis?

The process of examining a job to determine its duties, responsibilities, and the skills and qualifications required.

What is a job description?

A written document outlining the duties, responsibilities, and reporting lines of a job.

What is a person specification?

A profile of the skills, qualifications, experience, and personal qualities required from a candidate.

Why are job descriptions and person specifications important?

They help attract suitable candidates, guide selection, and provide a basis for performance management.

What is an interview?

A formal meeting where an employer questions a candidate to assess suitability for a job.

What is a telephone interview?

An initial screening method used to assess a candidate’s suitability before a face-to-face interview.

What is a work trial?

A short period where a candidate performs the actual job tasks to demonstrate ability.

What are selection exercises?

Activities designed to test candidates’ skills and abilities, e.g., presentations or group tasks.

What is testing in recruitment?

Assessing candidates’ knowledge, aptitude, or personality through formal tests.

Evaluate interviews for selecting employees.

+ Can assess communication, motivation, cultural fit; - Subjective, time-consuming, may be biased.

Evaluate telephone interviews.

+ Efficient, cheap, screens candidates; - Limited assessment, no visual cues.

Evaluate work trials.

+ Shows real ability, reduces hiring risk; - Time-consuming, may be costly.

Evaluate selection exercises.

+ Tests teamwork, problem-solving; - May favor certain personality types, stressful for candidates.

Evaluate testing.

+ Objective, measurable; - May not reflect real job performance, expensive.

How should selection methods vary by job type?

Skilled or technical jobs may need work trials or tests; managerial jobs may need interviews or assessment centers; customer-facing roles may require role-play or exercises.

Why is recruitment important to a business?

Ensures the right people are hired, reduces turnover, improves productivity, maintains business reputation, and meets legal obligations.

How does recruitment affect employees?

Fair recruitment improves morale, motivation, and career development opportunities.

How does recruitment affect customers?

Hiring competent staff ensures better service, product quality, and customer satisfaction.

How does recruitment affect shareholders?

Skilled employees improve business performance and profitability, benefiting investors.

How does recruitment affect the local community?

Creates employment opportunities and contributes to economic development.