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Social psychology
Study of how people’s thoughts, feelings, and behaviors are influenced by others.
Attribution theory (dispositional vs. situational)
How we explain others’ behavior: by personality (dispositional) or situation.
Explanatory style (optimistic vs. pessimistic)
A person’s usual way of explaining events as positive or negative.
Fundamental attribution error
Tendency to overestimate personality and underestimate situation when judging others.
Self-serving bias
Taking credit for successes but blaming outside factors for failures.
Actor/observer bias
We explain our actions by situation, others’ actions by their traits.
Attitude
A belief or feeling that makes us respond favorably or unfavorably to something.
Peripheral route persuasion
Persuasion through superficial cues (e.g., attractiveness) rather than message content.
Central route persuasion
Persuasion through careful thinking about the true merits of a message.
Elaboration likelihood model (persuasion)
Explains two routes (central and peripheral) by which persuasion occurs.
Halo effect
Overall impression of a person influences feelings about their specific traits.
Foot-in-the-door phenomenon
Agreeing to a small request increases the chance of agreeing to a larger one.
Door-in-the-face phenomenon
Refusing a large request increases chance of agreeing to a smaller one.
Role
Expected behavior in a social position; roles can strongly shape actions.
Cognitive dissonance theory
Uncomfortable tension when beliefs and actions disagree; people change beliefs or behavior.
Individualism vs. collectivism
Priority on personal goals vs. group goals.
Multiculturalism
Recognition and celebration of multiple cultural traditions within a society.
Social norms
Rules (spoken or unspoken) for accepted and expected behavior in a group.
Conformity (Asch line experiment)
Adjusting behavior or thinking to match a group standard.
Obedience (Milgram shock experiment)
Following orders from an authority figure, even if they’re harmful.
Social influence theory (normative vs. informational social influence)
Normative: seeking approval; Informational: accepting others’ info as reality.
Social facilitation
Improved performance on simple tasks when others are watching.
Social loafing
Putting in less effort when working in a group than when alone.
Deindividuation
Loss of self-awareness and restraint in group situations that foster anonymity.
Diffusion of responsibility
Feeling less personal responsibility when others are present.
Group polarization
Group discussion strengthens the group’s prevailing opinions.
Groupthink
Desire for harmony in a group leads to poor decision-making.
Culture
Shared attitudes, values, goals, and practices of a group.
Prejudice
A negative attitude toward a group and its members.
Stereotype
Generalized belief about a group of people.
Discrimination
Unjustified behavior toward a group or its members based on prejudice.
Cognitive load
Amount of mental effort being used in working memory.
Implicit attitudes
Automatic, unconscious evaluations of people or things.
Just-world phenomenon
Belief that people get what they deserve and deserve what they get.
Ingroup vs. outgroup
“us”vs “them” — perceiving outgroup members as all the same.
Ingroup bias
Favoring members of one’s own group over others.
Ethnocentrism
Judging another culture by the standards of one’s own culture.
Other-race effect
Better recognition of faces from our own racial group than others.
Belief perseverance
Clinging to beliefs despite evidence that contradicts them.
Confirmation bias
Favoring information that confirms existing beliefs.
Aggression
Any behavior intended to harm someone physically or emotionally.
Social script
Culturally provided guide for how to act in certain situations.
Mere exposure effect
Repeated exposure to something increases liking for it.
Self-fulfilling prophecy
An expectation that causes people to act in ways that make the expectation come true.
Social comparison (upward or downward)
Evaluating ourselves by comparing to others (better = upward, worse = downward).
Relative deprivation
Feeling worse off compared to people who have more.
Altruism
Unselfish concern for the welfare of others.
Social debt
Feeling obliged to repay someone who has done you a favor.
Bystander effect
Less likely to help when other bystanders are present.
Social exchange theory
Social behavior is an exchange aiming to maximize benefits and minimize costs.
Reciprocity norm
Expectation that people will help those who have helped them.
Social-responsibility norm
Expectation that people will help those who need help without expecting something in return.
Internal vs. external locus of control
Internal: belief you control your life; External: belief outside forces control it.
Person perception
How we form impressions and make judgments about others.
Conflict
Perceived incompatibility of actions or goals between people or groups.
False-consensus effect
Overestimating how much others agree with our beliefs or behaviors.
Social trap
When pursuing short-term self-interest harms the group in the long run.
Mirror-image perception
Members of conflicting parties view themselves as moral and the other as evil.
Superordinate goals
Shared goals that require cooperation, reducing conflict.
Industrial-organizational psychologists (I/O)
Psychologists who apply psychology to workplace behavior and productivity.
Dispositional Attribution
The tendency to explain someone's behavior by attributing it to their internal characteristics, like personality traits, beliefs, or abilities, rather than considering external situational factors as the primary cause of their actions; essentially, blaming someone's behavior on their inherent disposition.
Prosocial behavior
Any action taken by an individual that intentionally benefits others or society as a whole