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Three goals for a successful interview are to gather complete, accurate data, establish ____ and ____, and share information about the patient’s health state
rapport and trust, convey respect
An interview should build rapport for a continuing therapeutic relationship and provide opportunities for teaching about ____ and ____
health promotion, illness prevention
Factors to consider during an interview include ____, ____, purpose, length, expectations, presence of others, confidentiality, and costs
time and place, introduction and explanation
Therapeutic nurse–client relationships include verbal and nonverbal communication, sending and receiving, recognizing power differentials, and developing communication skills that require ____
relational practice
Skills required for relational practice include unconditional positive regard, ____, and ____
empathy, active listening
The physical environment for an interview should prioritize ____, including refusal of interruptions
privacy
Nonverbal behaviours that convey messages without words include body movement, physical appearance, personal space, and ____
touch
To ensure clarity, nonverbal communication must be consistent with the ____
spoken word
Nurses must recognize actions or behaviours that could cross or violate ____
professional boundaries
Actions that violate professional boundaries include giving personal contact information, sharing social-media usernames, social networking, or discussing past or current ____
relationships
Components of the health history are Biographic Data, Source of History, Reason for Seeking Care, Present Health or History of Present Illness (HPI), ____, Family History, and Functional Assessment
Past Health
Four characteristics that describe the reason for seeking care are a ____, a sign, a chief complaint, or a presenting problem
symptom
A ____ is a subjective sensation the person feels from a disorder
symptom
A ____ is an objective abnormality detected on physical examination or in laboratory reports
sign
The PQRSTU mnemonic for the History of Present Illness (HPI) stands for Provocative/Palliative, ____, Region/Radiation, Severity, Timing, and Understanding
Quality/Quantity
To assess the Quality or Quantity of a symptom, ask: “How does it look, feel, or sound? How intense or severe is it?” — this relates to the ____ of the pain
texture and intensity
To assess the Region or Radiation of a symptom, ask: “Where is it? Does it spread?” — this helps ____ the symptom
localize
To assess the Severity of a symptom, use a 0–10 scale and ask: “How bad is it?” — this measures ____
intensity
To assess the Timing of a symptom, ask: “When did it start? How often? How long does it last?” — this measures ____ and ____
onset, duration
The “U” in PQRSTU stands for ____, which reflects what the patient believes the problem means
Understanding the patient’s perception of the problem
The Past Health section covers childhood illnesses, injuries, serious or chronic illnesses, hospitalizations, operations, obstetric history, immunizations, last exam date, allergies, and ____
current medications
The obstetric history includes number of full-term pregnancies, preterm pregnancies, abortions (spontaneous or induced), and ____
living children
The Family History should include conditions such as heart disease, hypertension, stroke, diabetes, cancer, and ____
mental health issues
The Functional Assessment, using the ADL (Activities of Daily Living) framework, measures self-care ability in general health, nutrition, ____, activity/exercise, sleep/rest, elimination, and self-esteem
self-concept
Other Functional Assessment components include interpersonal relationships, spiritual resources, coping/stress management, personal habits (tobacco, alcohol, drug use, problem gambling), environment/hazards, and ____
intimate partner violence
Assessment of intimate partner violence includes questions about being physically hurt, in danger, or forced to have sexual contact against your will, and is mandatory in ____ of Canada
some jurisdictions
In the Review of Systems (ROS), general overall health is assessed by asking about weight change, fatigue, fever, chills, and ____
sweats
The sequence of the Review of Systems examination proceeds from ____ to ____
head, toe
The Review of Systems for the integumentary system includes questions about skin, hair, and ____
nails
The Review of Systems for the eyes includes questions about vision, pain, discharge, and ____
redness
The Review of Systems for the ears includes questions about hearing loss, tinnitus, vertigo, and ____
earaches
The Review of Systems for the respiratory system includes questions about cough, shortness of breath, and ____
wheezing
The Review of Systems for the cardiovascular system includes questions about chest pain, palpitations, edema, and ____
claudication
The Review of Systems for the urinary system includes questions about frequency, urgency, nocturia, and ____
hematuria
The Review of Systems for the neurological system includes questions about headaches, seizures, weakness, and ____
incoordination
The Review of Systems for the endocrine system includes questions about polyuria, polydipsia, and ____
thyroid issues
The purpose of the Review of Systems is to evaluate the health state of each body system, double-check for omitted data, and evaluate health ____
promotion practices
The recommended age for a child to begin providing information in an interview, with a parent or care partner present, is ____
7 years
A comprehensive health history for an adolescent should include the ____ risk assessment
HEEADSSS (Home, Education/Employment, Eating, Activities, Drugs, Sexuality, Suicide/Depression, Safety)
Common symptoms in older adults that may indicate pathology are pain, fatigue, and ____
change in mental status
When taking a health history for an older adult, do not rely solely on the medical diagnosis, as the presence of ____ can be problematic
multiple chronic illnesses