attribution theory
theory that describes how people explain their own and others' behavior
fundamental attribution error
the tendency for observers, when analyzing another’s behavior, to underestimate the impact of the situation and to overestimate the impact of personal disposition
just world phenomenon
people get what they deserve
saliency bias
focusing on the most noticeable (salient) factors when explaining the causes of behavior
self-serving bias
tendency to credit oneself for positive consequences and avoid blame for negative consequences
dispositional vs. situational vs. self-serving
dispo - someone is blamed
situation - environment is blamed
self - someone avoids blame
… and … effect our behavior/social thinking
internal attitudes and external influences
compliance
changing one’s behavior as a result of someone directing/asking for the change
compliance: foot in the door
tendency for someone to comply with a big request after complying with a smaller one
compliance: door in the face
when a large request is made so that they will agree with a smaller request
compliance: lowballing
to induce someone to agree to something with a low ‘cost’ and then adding on to the original product
compliance: reciprocity
people are socialized into returning favors (favor for favor)
role
set of expectations about a social position
example of a role
stanford prison experiment
cognitive dissonance theory
an uncomfortable state of mind arising when our attitude and actions are inconsistent; we then seek to resolve/reduce dissonance by changing our attitude
persuasion: central route of persuasion
focuses on facts and the message in order to convince
(logos)
persuasion: peripheral route of persuasion
focuses on feelings in order to convince
(personality of speaker, how the message was delivered)
(ethos, pathos)
conformity
compliance with standards, rules, laws
norm
something that is usual, typical, standard
normative social influence
changing behavior to fit into the norms/gain approval/avoid disapproval
informational social influence
following the behavior of others because you think they are ‘right’
the asch effect
a form of conformity in which a group majority influences individual judgements
asch effect: 3 factors that influence conformity
size of the majority
presence of a partner
size of discrepancy between opinions
milgram’s obedience experiment
social facilitation
improved performance of tasks in the presence of others
social loafing
tendency for people in a group to exert less effort than when they are individual
deindividuation
loss of self-awareness and self-restraint in groups
(ie. internet trolling/negative comments when posting anonymously)
group polarization
tendency for members of a group discussing an issue to move toward a more extreme version of the positions they held before the discussion began
groupthink
when a group makes irrational/unrealistic decisions spurred by the urge to conform
self-fulfilling prophecy
one tends to behave in ways that reinforce beliefs and actions, thus causing them to come true
prejudice
negative/unjustifiable attitude toward a group
stereotype
overgeneralization about a group
ingroup vs. outgroup
i - people who share a common identity
o - those perceived as different from the ingroup
ingroup bias
tendency to favor one’s own group
scapegoat theory
theory that prejudice provides outlet for anger and blame
5 causes for discrimination
dissimilarity and social distance
economic competition
scapegoating
conformity to social norms
media stereotypes
halo effect
cognitive bias in which an someone’s overall impression of something/someone influences their thoughts about their character
(ie. assuming something good because they seem good)
aggression
any physical/verbal behavior intended to hurt/destroy
frustration-aggression principle
principle that frustration creates anger, which generates aggression
(ie. hot weather and crime rates)
social trap
a situation where conflicting groups each pursue their self-interest and end up in a mutually destructive behavior
we harm out collective well-being by pursuing personal interests
social relations: types
(+/+) approach-approach
(-/-) avoidance-avoidance
(+/-) approach-avoidance
4 sources of attraction
proximity
similarity
self-disclosure (trust)
physical attractiveness (average=beautiful, beautiful=unapproachable)
matching hypothesis
prediction that people will find friends/mates that are perceived to be about their same level of attractiveness
expectancy value theory
theory that people decide to pursue relationships based on the minimal risk of failure
(trying to find best chance at success)
5 forms of love
empty love (commitment)
infatuation (passion)
romantic love/passionate love (intimacy and passion)
companionate love (commitment and intimacy)
consummate love (commitment, intimacy, and passion)
equity
what people receive in proportion to what they give to it
self-disclosure
revealing intimate aspects of oneself to others
altruism
unselfish regard for welfare of others
bystander effect
tendency to be less likely to help when other bystanders are present
social exchange theory
theory that our social behavior is an exchange process (maximize benefits, minimize costs)
superordinate goals
shared goals override differences
prosocial behavior
behavior that is intended to help
antisocial behavior
behavior that is intended to hurt