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social psychology
the study of how we think about, influence, and relate to one another
attribution theory
the theory that we can explain someone’s behavior by crediting either the situation or the person’s disposition
fundamental attribution error
tendency for observers to underestimate the impact of a situation and overestimate the impact on a person’s disposition on their behavior; strongest in those we do not have a relationship with and in individualist societies
attribution tendencies
we tend to attribute our admirable actions to our disposition and vice versa; we tend to attribute the actions of our younger selves to disposition
attitude
feelings, often influenced by our beliefs, that predispose us to respond in a particular way to objects, people, and events; can be overrode by external influences
peripheral route persuasion
people are influenced by incidental cues such as the speaker’s attractiveness or a product’s endorsements
central route persuasion
people influenced by arguments and facts and respond with favorable thoughts; works best for analytical and well-informed people
foot-in-the-door phenomenon
tendency for people who have first agreed to a small request to comply later with a large request; over time our attitudes follow our behavior and doing becomes believing
door-in-the-face phenomenon
tendency to agree to a smaller, more reasonable request after first denying a larger, unreasonable one; similar to haggling
cognitive dissonance theory
the theory that we act to reduce the discomfort we feel when our thoughts are inconsistent with each other or our actions; if our attitudes and actions clash we are more likely to change our attitude
role
the norms of a social position that define how one should behave
Stanford Prison Experiment
showed that we will act how we believe we are supposed to based on an assigned role
norms
the understood rules for accepted and expected behavior; determines what is “proper”
social contagion
we tend to do and think as our social group does
Chameleon Effect
unconsciously mimicking others’ expressions, postures, and vocal tone; helps us feel empathy
mood contagion
our tendency to feel the emotion of who/whatever we’re listening to
conformity
adjusting our behavior and/or thinking to coincide with a group standard
factors that increase conformity
feeling incompetent/insecure
being in a group (>2 people)
being in a unanimous group
admiring a group’s status/attractiveness
no prior commitment to a response
fear of judgement
culture that emphasizes respect for social norms
normative social influence
influence resulting from a person’s desire to gain approval or avoid disapproval
informational social influence
influence resulting from one’s willingness to accept others’ opinions about reality
conformity and collectivism
rates of conformity are higher in collectivist societies than individualist ones
obedience
Millgram’s obedience experiments showed most people will obey authority to the point even of killing others
factors that increase obedience
the authority figure is close at hand
the authority figure is perceived to be a legitimate authority
the authority figure is supported by a powerful/prestigious institution
the victim is depersonalized
there is no model for defiance
obedience trends
those who are going to resist are the minority and will do so early on; obedience will often outweigh morality/ethics
minority influence
the power of a few individuals to sway majorities
social facilitation
the presence of others increases our most likely response to a task; caused by arousal in other’ presence
social loafing
the tendency for people in a group to exert less effort when pooling their efforts toward attaining a common goal than when individually accountable
causes of social loafing
feeling less accountable
viewing contributions as dispensable
overestimating own contributions
viewing it as a free ride on others’ efforts
deindividuaiton
the loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity
group polarization
the enhancement of a group’s prevailing inclinations through discussion within the group; exacerbated by echo chambers in the internet
groupthink
the mode of thinking that occurs when the desire for harmony in a decision-making group overrides a realistic appraisal of alternatives; fed watergate, chernobyl, war on terror, etc.
conflict
incompatability of actions, goals, or ideas
culture
the enduring behaviors, ideas, attitudes, values, and traditions shared by a group of people and transmitted from one generation to the next; establishes norms that change over time and location
prejudice
an unjustifiable attitude towards a group and its members; involves stereotypes, negative emotion, and discrimination
stereotype
a generalized belief about a group of people; fueled by availability heuristic
discrimination
unjustifiable negative behavior toward a group; can be implicit or explicit
just-world phenomenon
tendency for people to believe the world is just and people get what the deserve and deserve what they get
ingroup
“us” → the people we share a common identity with
ingroup bias
tendency to favor those in our own group
outgroup
“them” → those perceived as different or apart from our ingroups
scapegoat theory
theory that prejudice offers an outlet for anger by providing someone to blame
evidence for the scapegoat theory
economically frustrated people tend to express heightened prejudice
in experiments, temporary frustration was shown to intensify prejudice
other-race effect
tendency to recall faces of one’s own race more accurately than faces of other races
classifying racially ambiguous faces
we tend to classify mixed race faces according to their other identity because we are drawn to the distinguishing features
ethnocentrism
belief that your own ethnic group is superior and thus others are inferior
aggression
any physical or verbal behavior intended to harm someone physically or emotionally
frustration-aggression principle
the principle that frustration creates anger which can create aggression
frustration
the blocking of an attempt to achieve some goal
social script
culturally modeled guide for how to act in various situations
proximity
geographic nearness; tends to breed liking over time
mere exposure effect
phenomenon that repeated exposure to novel stimuli increases liking of them
physical attractiveness
the most influential factor in first impressions; unrelated to self esteem; as we grow to love someone they become more attractive
similarity
opposites do not attract, we are more likely to be attracted to those similar to us
Sternberg’s 3 components of love
intimacy, passion, & commitment
passionate love
aroused state of intense positive absorption in another; combination of physical arousal and cognitive appraisal; often occurs at the beginning of a romantic relationship
companionate love
deep affectionate attachment we feel for those with whom our lives are intertwined; driven by the release of oxytocin in the person’s presence
equity
in a relationship, you get what you give
self-disclosure
revealing intimate aspects of yourself to others; builds as each person opens up
reward theory of attraction
people develop strong relationships with those with whom they have positive, fulfilling interactions, particularly when the benefits gained do not require much in return
altruism
unselfish regard for the welfare of others
bystander effect
the tendency for any given bystander to be less likely to give aid if other bystanders are present; increased by inattention and diffusion of responsibility
social exchange theory
the theory that our social behavior is an exchange process, aiming to maximize benefits and minimize costs
reciprocity norm
an expectation that people will help, not hurt those who have helped them; this is where “paying it forward” comes from
social-responsibility norm
an expectation that people will help those needing their help; often encouraged by religions
conflict
a perceived incompatibility of actions, goals, or ideas
social trap
a situation in which the conflicting parties, by each pursuing their self-interest rather than the good of the group, become caught in mutually destructive behavior
mirror-image perceptions
mutual views, often held by conflicting people, as when each side views itself as ethical and peaceful and views the other side as evil and aggressive
self-fulfilling prophecy
belief that leads to its own fultillment
superordinate goals
shared goals that override differences and require cooperation
Graduated & Reciprocated Initiatives in Tension Reduction (GRIT)
a strategy designed to decrease international tensions by encouraging a side to initiate conciliation, thus initiating the reciprocity norm to lead to an agreement
factors that promote peace
positive contact to increase understanding
cooperation such as through superordinate goals
communication, especially with a 3rd party mediator
conciliation, particularly using GRIT
personality
an individual’s characteristic pattern of thinking, feeling, and acting
psychodynamic theories of personality
theories that view personality with a focus on the unconscious and the importance of childhood experiences; descended from Freud’s psychoanalysis
psychoanalysis (theory)
Freud’s theory of personality that attributes thoughts and actions to unconscious motives and conflicts
psychoanalysis (technique)
the techniques used in treating psychological disorders by seeking to expose and interpret unconscious tensions
Freud’s unconscious
resevoir of mostly unacceptable thoughts, wishes, feelings, and memories
contemporary unconscious
information processing that happens outside our conscious awareness
free association
a method of exploring the unconscious in which the person relaxes and says whatever comes to mind, no matter how trivial or embarassing; Freud believed painful unconscious memories could be retrieved this way
Id
reservoir of unconscious psychic energy that strives to satisfy basic sexual and aggressive drives; operates on the pleasure principle
pleasure principle
demanding immediate gratification
Ego
largely conscious “executive” part that mediates the demands of the Id, superego, and reality; operates on the reality principle
reality principle
gratifying the id’s impulses in realistic ways that bring long-term pleasure, rather than pain
superego
represents internalized ideals and provides standards for judgement and future aspirations
defense mechanisms
the ego’s protective methods of reducing anxiety by unconsciously distorting reality
repression
basic defense mechanism that banishes anxiety-arousing thoughts, feelings, and memories from consciousness; eg. not having knowledge of childhood abuse while still struggling with relationships as a result
regression
retreating to an earlier psychosexual stage where some psychic energy remains fixated; eg. sleeping in bed with a parent when you are stressed/sad/scared
reaction formation
switching unacceptable impulses into opposites; eg. teasing someone you have a crush on
projection
disguising one’s own threatening impulses by attributing them to others; eg. accusing your spouse of infidelity when you’re the one cheating
rationalization
offering self-justifying explanations in place of the real, more threatening unconscious reasons for one’s actions; eg. claiming you didn’t want to go to a school after being rejected from it
displacement
shifting sexual or aggressive impulses toward a more acceptable or less threatening object or person; eg. being mean to a sibling after a bad day at school
sublimation
transferring of unacceptable impulses into socially valued motives; eg. working out when you’re angry at someone
denial
refusing to believe or even percieve painful realities; eg. an addict claiming they don’t have a problem
compensation
emphasizing a strength in one area of life to distract from inadequacy elsewhere; eg. focusing on honing artistic ability when struggling academically
collective unconscious
shared inherited reservoir of memory traces from our species’ history
projective test
a personality test that provides ambiguous images designed to trigger projection of one’s inner dynamics
Thematic Apperception Test (TAT)
a projective test in which people express their inner feelings and interests through the stories they make up about ambiguous stories
Rorschach Inkblot Test
projective test where people interpret a set of ten inkblots, revealing their own inner feelings
false consensus effect
we tend to overestimate how much others share our beliefs and behaviors
terror-management theory
theory of death-related anxiety; explores emotional and behavioral responses to reminders of their impending death
humanistic theories of personality
theories that view personality with a focus on the potential for healthy personal growth