social psychology
social psychology
the scientific study of thoughts, feelings and behaviours of individuals in social situations and how they are influenced by actual, imagined or implied presence of others
guiding principles of social psychology
the social brain: our brains are good at taking in and processing social information
the power of the situation: the social contexts we find ourseleves in shape the way we think, feel and act
levels of analysis: dynamics in individual and group situations and the type of relationships
critical thinking: healthy skepticism
social brain functions
understanding the self and its relation to others
forming judgements about others
perception os socially relevant cues (face, eye gaze, expression)
understanding social categories and our place in them
social decision making
understanding and making inferences about others
power of the situation
the behaviour of people is always a function of the field of forces around them
human behaviours results from a combination of particular personal attributes in a particular situation (the person and the situation interaction)
level of analysis
analysing the social situation and relationship type - individual (relationship with the self) , interpersonal (with other individuals), intragroup (other people in our group) , intergroup (people in different group)
challenges and benefits of social psychology
challenge - social psychology is a study of context (not all findings are true in every situation)
its hard to replicate concepts of social psychology as its hard to study
benefits
gives us insight to out own and others behaviours
aids our understanding in causes and consequences of current events
personality and social context
whether we are introverted or extroverted in a social scenario depends on how we rate our selves
if we rate our true selves lower, we are more likely to be introverted in social situations
if we rate our true selves higher, we are more likely to be extroverted in social situations
self identity
part of who we are comes from personality identity, social identity and cultural identity (who are we, as individuals, based on groups and upbringing)s,
additionally a big part of who we are comes from the groups we belong to (so identity isn’t smth unique to us which distinguishes us from others)
social identity; self -categorisation theory + social me theory
the base of human procesess
categorisation: a basic human process where we group things together to help us understand the world
it emphasis the differences between groups and the similarities within groups
we categorise people into in-groups (groups which we belong to) and out-groups (groups which we don’t belong)
who we are depends on the context in which we find ourselves (sister, daughter, student, worker) -shifting in salience of different identities
William James - social me - the social context we are in determines our personality and who we are in one context - work, isn’t who we are in another (home)
cultural identity
our sense of self is derived from groups we belong to that have distinct culutre (nationality, ethnicity, social class)
can be fostered directly (through socialisation efforts) or indirectly (through background exposure, predispositions of seeing the world in a particular way)
culture and the social self
individualist (independent); the self is an autonomous entity separate frrom others, where ppl assert their independence and celebrate their uniqueness (my enviro should change to fit me - western enviros)
collectivist (interdependent) : self is fundamentally connected to other people; ppl seek to fit into a community and fullfill appropiate roles ( I should change to fit my enviro - asian, latino)
4 cores basic psychological needs of humans - Willy
belonging; be accepted by other
self-esteem: the need to be liked by others
control: to achieve our goal (need for control)
meaning: to have relevance in the world
self-esteem - the sociometer hypothesis
things that make us feel good about ourselves (self esteem) are also the things that make others accept and like us (belonging)
high self esteem - signals social inclusion
low self esteem - signals social exclusion - signa;s people need to socialise more
social comparisons theory - festinger - types of comparison
two assumptions
we seek to gain accurate self evaluation
comparison with others people help us reality-check our own slef evaluation
two types of comparison
downwards comparison: when we compare ourselves to others we think are worse than us on a partiuclar dimesnions (can improve our slef evaluation)
upwards comparisons: when we compare ourselves to others we think are better than us on particular dimension (can worsen our self evaluation)
self evaluation maintenance model - how we evaluate ourselevs
same two assumptions
two processes - where it either improves or worsens our self esteem based on if the domain is relevant or irrelevant to the self
reflection: other people improve our self evaluation
usally happens when evaluation happens in a domain not relevant to the self
comparison; other people worsen our self evaluation
usually happens when evaluation happens in domain relevant to the self
self evaluation goes down becuase it invites unfavourable comparison with our own abilities
both processes are excaberatd with a close other
BIRG-ing Vs CORF-ing
BIRG-ing (Basking in Reflected glory)
others success becomes our success
align ourselves publicly with others
motive for enhancement; we want to feel good
CORF-ing (cutting off reflected failiure)
others failure becomes our failure ** unless we distance ourseleves publicly from those others
motive for protection: we want to avoid feeling bad
better than averege effect
we view ourselves positively, that we think we are above average on a wide range of positive dimensions
3 ways of being apart from others
psychological distance: loneliness
social distance: social network centrality
induced distance: rejection and discrimination
Loneliness
subjective feelings of distress when social relations are not growing how we would like
there is a discrepency in the level of connectedness we would like to have vs the level of connectedness we have
can have worse phsyical health, fewer social. interaction, greater anxieety + depression (more likely), worsen life satisfaction
social networks and physical health / mental health
greater social integration = lower mortality
(more social interaction = lower death rates compared to people who have lower social connections with greater death rates)
loneliness is catching
people directly connected to a lonely person in a soical network are 52% more likely to be lonely (lonliness extends to friends or family - which is stronger when the lonley tie is with a friend) -when someone we know feels lonely we are more likely to feel lonely
this is due to
induction: emotion contagion within a network
homophily: similar people are connected (ppl feel lonely together)
shared environments: exposure to the same social challenges
ostracism + why we do it
ostracism: (social shunning) Act of ignoring and excluding an individual or group by an individual or a group
group reasons
strengthen the group; make the group cohesive
protect the group; correct unacceptable behaviour
individual reasons: to feel more powerful and in control
being ostracised harms basic psychological needs and makes us feel bad - no matter who does it
is social media good or bad for us (both reasons)
stimulation hypothesis: online interactions strengthen existing relationships and thus have social benefits
active use to connect with others and stimulate self disclosure (as people become less concerned with how others view them)
displacement hypothesis: social media replaces offline face-to-face interactions, this incurring social costs
passive use - less perceived social support + worse wellbeing
increases loneliness + comparison worsens mental health
3 factors involved in making a first impression
snap judgments (how quick we form impressions) - impressions are made of brief glance (quick impressions) which affect perceivers thoughts and behaviours
thin slices (how much info we need to for accurate impressions); the ability to find patterns in events based on narrow windows of experience
ability to draw relatively accurate conclusions about the emotions and attitudes of people in short interactions (sensing someone is angry based on tone of voice)
snap judgement are formed more quickly than thin slices
person perception (info we use to form impressions); how we perceive others is influenced by a number of factors - based on warmth and competence
warmth: is the intention friend or foe (good or bad) - traits - kind, sincere, generous, helpful
competence; is this person capable of acting effectively - achieving goals - traits - inelligent, clever, etc
warm judgements are made more quickly than competence judgements
impressions via innuendo
we may infer qualities about people if we don’t have concrete evidence about those qualities
updating a first impression
impression formation; process where people combine information about others to make overall judgements (2 ways)
algebraically: impressions formed based on mechanical combination of infromation abt a person
summative (column total) , averaging (column avergae) and weighted averaging (multiple row values/ n)
configurationally:based on gestalt principles - the whole is greater than the sum of its parts
people combine information about someone into an overall impression that can be different from the simple sum of items of info about that person
central triats: influential in impression formation
peripheral traits: less influential in impression formation
** central traits change the impressions that we form as opposed to algebraically
getting to know someone
initial liking: factors that make us like others
getting closer: sharing and self disclosure
generally like ppl who share familiarity (greater exposure), similarity (greater similarity= like more) , and are attractive (more attractive = better sigma)
mere exposure effectl the more we are exposed to smth the more we like it
strategies that help us get closer with others
communication - builds trust and imporves relationships by deepening connections with others
self-disclsoure: revealing personal information about urself not readily known by the other = builds trusts + cycle of more self disclosure (self disclose ± info about ourselves)
BUT - self disclosure should be relevant and appropriate for the setting (so not met with awkwardness)
sel disclosure not reciprocated = less liking and closeness
How can we influence people to comply with our requests?
obedience - tell ppl what to do
persuasion - talk ppl around
social norms - subtle forms of influence
Milgrams obedience study + factors which increase and decrease obedience
the teacher (pts) had to administer shocks instructed by the experimenter, to the learner (confederate) when they made a mistake, with varying shock levels
results showed high level of obedience (68%) which could be due to
authority figure has high status (experimenter)
pts believe the authority figure (not themselves) is responsible for the actions
escalation in obedience (already obeyed this whole time, even when consequence was mild)
factors which reduce likelihood of obeying
non-commited experimenter
having a close relationships with the learner
seeing other ppl disobey
contradictory experimenter
replications - found ppl with more desire for control + empathy = more reluctant
Stanford prison experiment + criticisms
college students assigned as either prison guard or prisoner, where assigned roles resulted in greater aggression/power stunts despite normal prior behaviours
this study is an example of how we conform to roles and behave in ways expected by the situation
criticism
not an experiment
only 30% of guards behaved cruelly
self selection - the words prison life in experiment biassed the sample population (more aggressive charactered ppl)
demand characteristics: pts acted in accordance to what they assumed was expected
zimbardo. encouraged guards to act in hostile ways (inclusive words -we, us them)
persuasion: emotion based approaches - the asian way
compliance with a request is higher when people are in a positive mood as
requests seem less intrusive when we feel good
emotion maintenance; we want to continue to feel good, and granting requests allows us to feel as tho we’re doing good
persuasion: reason based approaches
make decisions by weighing the pros and cons of engaging in a particular actions
provide a good reason for ppl to agree to a request
norm of reciprocity
when someone does something for us, we feel pressure to help in return
power of commitment
once a choice has been made, people feel pressure from themseleves and other to act consistently with that commitment
even if the commitment becomes increasingly costly
this can be exploited by other
generarting compliance via door-in-the-face and foot-in-the-door
door in the face (fuelled by reciprocity) - like bargaining
ask for a very large favour that will certainly be refused, then follow the request with a more modest favour
people feel compelled to respond to a concession by making their won concession
foot in the door (fuelled by commitment)
make a small request to which most people agree, then follow it up with a larger request that was the real favour all along
we don’t want to fo back on our words; so we comply with the favour as it becomes part of our self image
elaboration likelihood model
explain hows people change their attitudes in response to a persuasive message
central: people think carefully and deliberately about the content of the message, attending to the argument strength
peripheral: people attend to easy-to-process, superficial cues related to argument length or message source
motivation and ability factors (issue personally relevant, and knowledge in domain)—> process —> factors promoting attitude change (quality of argument)
norm-based approaches
our tendency to conform to the behaviours of others around us can be harnessed to achieve compliance
types of social influence
majority influence - when most group members behave in a certain way, one tends to behave in a similar fashion
minority influence - even if there is a strong majority, a consistent minority in the group can affect group members’ attitudes and behaviours
factors which affect majority influence
anonymity - when we privately write, rather than publicly say our answer - decreases conformity
groupon unanimity 0 one person dissecting - reduced conformity
expertise and status - we are more likely to confrom to view of experts on a topic
group size conformity increases when more ppl agree
minority influence - majority opinion does not always pravail
normative VS informational influence
normative influence: we are influenced by others because we want to gain their social approval or avoid their disapproval
more common in majority influence
informational influence: we are influenced by others because we accept information from them as evidence about reality
more common in minority influence
social loafing + why does it occur + how to avoid
the tendency to exert less effort when working on a group task in which individual contributions cannot be monitored (as they think other group members will do it) - motivation is low
deindividuation: people feel they can ‘hide in the crowd’ and avoid the negative consequences of slacking off
equity: people have preconceived ideas that people don’t work hard in groups, so reduce their own effort
reward: people feel their personal efforts won’t be recognised even if they try hard
avoid
assign responsibilities and tasks - gives accountability
establish clear standards and rules for what food performance looks like
evaluate individual performance as well as group performance
social facilitation (opposite of social loafing)
we don’t always slack off in groups, the presence of others boosts us (more likely on simple tasks than complex and when personal effort can be identified and motivation is high)
co-action effects: we performs better at tasks when we do them with other people
audience effects: we perform better at tasks when we are watched by other people (due to heighten physiological arousal and evaluation apprehension)
altruism + competitive altrusim
prosocial behaviour that benefits others without regard to consequences for oneself, occurring due to
social reward: being esteemed or valued by others (eg” praise, recognition)
personal distress: reduce our own distress about others suffering
empathic concern: identifying with someone in need and intending to help
competitive altruism: people are motivated by social reward, and try to out do one another in altruisitc acts
bystander invention + why don’t bystanders intervene
assistance given by a witness to someone in need
some people may be reluctant to help or intervene (smoke under door experiment)
diffusion of responsibility: the presence of other people reduces each person’s sense of responsibility
pluralistic ignorance: each bystander may be uncertain about the legitimacy of the ‘emergency’ - see (lack of) reactions from others and decide it musnt be dangerous
evaluation apprehension: people fear making mistakes and being seen as foolish, which makes them reluctant to intervene in critical situations
effect is stronger in groups than alone (but People who pulled alone pulled harder than those who pulled in a group.)
reverse bystander effect - people more likely to help in groups than alone
people are more likely to help if they know how to/know they can help
factors increasing likelihood of helping / reducing bystander effer
reduce ambiguity of the situation - gather information about what is happening and how to respond
speak up - discuss with others around you whether this is an emerngeyc situations and what to do
invite empathy - for the victim - see them as a real person with feelings rather than a nameless indinv
bystander effect was reduced when (more ppl helped when)
situation was more dangerous
perpetrator was present
vicim was a close other
other bystanders were real (rather than instructed confederates)
prejudice and discrimination
P:an attitude or affective response (positive or negative) towards a group and its members
d: favourable or unfavourable treatment of individuals based on their group membership
types of prejudice
blatant prejudice (old fashioned): explicit rejection of the outgroup/belief in inferiority of the outgroup - no contact and outwards expression of negativity towards the outgroup
subtle prejudice: covert forms of prejudice - rejection of prejudice beliefs while still feeling animosity (im not racist but) - unconscious negative feelings towards memebers of certain groups - measured implicity, avoid sitting neat ppl
where does prejudice come from
groups compete for the same limited resource (Robbers cave experiment)
intergroup hostility: develops because another group exists
minimal group paradigm: method to reveal the minimum condition required for ingroup favouritism and outgroup derogation to occur - show ingroup bias even with arbitarily formed groups
found - People assigned fewer points to outgroup members, even if it also meant assigning fewer points to ingroup members.
social identity theory
our identity is comprised in large part of social groups we belong to
therefore in order to feel good abt ourselves, we strive to feel good about and boost the status of our ingroups (ppl more identifed with the group tend to show greater ingroup favouritism)
cognitive miser
people tend to favour simpler ways of thinking than more effortful ways of thinking
prejudice as a byproduct of our tendancy to categorise things and ppl
seeks to avoid spending money and avoid sensing cognitive effort - the cognitive perspective of prejudice
perspectives of prejudice
cognitive perspective: give rise to stereotypes, which help us process information rapidly and efficiently but can be biased (believe that all members of a group have the same qualities, which define the group and differentiate it from other groups)
define people in terms of their social category membership
sterotypes are shared (amount to more than one persons’ opinion)
economic perspective: between groups which compete for the same limited resource - outlined through realistic group conflict theory (predicts prejudice will increase under conditions of economic difficulty such as high unemplyment)
prejudice reduction
economic lessons: reduce intergroup competition and increase intergroup cooperation - rovvert cave
motivational lessons set ingroups norms against prejudice and for tolerance
cognitive lessons 0 weaken the effects of sterotypes by exposing people to individuals from lots of different groups