Chapter Five

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28 Terms

1

Action Plan

A detailed plan outlining actions needed to reach one or more goals.

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2

Business Plan

A formal document detailing a business's goals and the strategy for achieving them.

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3

Cascading Goals

A goal-setting process where goals are broken down into smaller, more manageable objectives.

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4

Contingency Plans

Plans devised for unforeseen events or circumstances.

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5

Goal

An aim or desired result that a person or group intends to achieve.

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6

Long-term Goals

Goals that are set to be achieved over an extended period, typically more than a year.

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7

Management by Objectives (MBO)

A management strategy that aims to improve organizational performance by clearly defining objectives agreed upon by management and employees.

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8

Means-End Chain

A model that describes how resources and actions lead to the achievement of goals.

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9

Mission

The fundamental purpose of an organization, defining its reason for existence.

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10

Mission Statement

A brief statement that defines the mission of an organization.

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11

Objective

Specific, measurable steps that one intends to take to reach a goal.

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12

Operating Plan

A short-term plan that focuses on routine operations and activities within an organization.

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13

Operational Goals

Specific goals that relate to the day-to-day functions of an organization.

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14

Operational Planning

The process of setting goals and deciding how to achieve them within operational parameters.

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15

Plan

A detailed proposal or strategy for achieving specific goals.

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16

Planning

The process of setting objectives and determining a course of action for achieving those objectives.

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17

Planning/Control Cycle

A continuous process that involves planning, implementing, and evaluating to achieve objectives.

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18

Short-term goals

Goals that are set to be achieved within a short timeframe, typically within a year.

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19

SMART Goal

A goal that is Specific, Measurable, Achievable, Relevant, and Time-bound.

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20

Strategic Goal

Long-term goals that define what an organization wants to achieve over a period.

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21

Strategic Management

The process of formulating, implementing, and evaluating cross-functional decisions to achieve organizational objectives.

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22

Strategic Planning

The process of defining an organization’s direction and making decisions on allocating resources to pursue this strategy.

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23

Strategy

A plan of action designed to achieve a long-term or overall aim.

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24

Tactical Goals

Specific, short-term objectives that help to achieve strategic goals.

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25

Tactical Planning

The process of translating strategic goals into specific actions.

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26

Values Statement

A declaration of an organization’s core values and principles.

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27

Vision

An aspirational description of what an organization hopes to accomplish in the future.

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28

Vision Statement

A statement that outlines the desired future position of an organization.

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