Chapter 6 - Motivating employees

Bad feelings

________ amongst workers can be caused if paid only to one or selected few.

Bonuses

________ + an additional amount of money paid above basic pay as a reward.

Social Needs

________ (affiliation) → Feeling that you are part of a group or org, meeting people & making friends at work.

Esteem

________ need (self- importance) → Feeling important, feeling that the job you do is important.

Profit sharing

a system in which a proportion of the company's profit is paid to employees, the rest of the profits are given as dividends or retained by the company.

Supervisors

________ are needed to make sure the workers keep working & produce good quality products, which also costs extra- money.

Time rate

Payment based on hours worked

Motivators

________- Needs that help in psychological growth.

Job rotation

involves workers swapping around & doing each specific task for a limited time & then changing around again.

Rest of the profits

________ are paid as dividends or retained by the business.

Piece Rate

Payment on the basis of the quantity of products made

Employees

________ are motivated by many various factors & not just money.

Wages clerks

hired to calculate wages

basic rate

A(n) ________ is paid + extra money, depending in the amount of products.

Job enrichment

involves looking at jobs and adding tasks that require more skill and /or responsibility.

Social needs

________ (belongingness & love needs) → Friendship, a sense of belonging ti a team & work colleagues who support you at work.

Overtime payment

an incentive to work additional hours.

Commissions

Payment relating to the number of sales made

Motivators

Needs that help in psychological growth

‘Hygiene ( or ‘maintenance) factors

basic needs

Salary

Monthly, fixed payment. Calculated as money per year for the job performed, the divided by 12. No payment for overtime.

Frederick Taylor's motivation theory

If the workers are paid more, they will work more effectively

Herzberg's motivation theory

‘Hygiene’ (or 'maintenance') factors must be satisfied, otherwise they can act as demotivators. They aren’t motivators as once satisfied, the effects of them wear off.