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5
000-feet view / 10
80/20 rule (Pareto principle)
States that roughly 80 % of results come from 20 % of causes and helps prioritize efforts
Actionable insight
A conclusion or observation that can directly inform or guide decisions
Action item
A specific task or step that must be completed after a meeting or plan
Add value / Value-add
Any contribution that improves performance
Bandwidth
The available capacity or time someone has to take on additional work
Benchmark / Benchmarking
Comparing performance metrics to peers or industry standards
Best practice
A method that is widely accepted as superior for achieving results
Bottom line
Refers to net profit or the final takeaway
Break-even
The point where total revenue equals total costs
Business case
A structured justification for a project or investment
Business model
Explains how a company creates
Capability / Core capability
A company’s unique skill or asset that provides competitive advantage
Change management
The structured approach for transitioning people or organizations to a new state
Client alignment
Ensuring client and consulting team agree on goals
Constraints
Limits on resources
Cost structure
The breakdown of costs within a company or project
Deliverable
A tangible output such as a report
Due diligence
A thorough review before an investment or major decision
EBITDA / EBIT / Margin
Metrics measuring profitability before taxes and other factors
Economies of scale
Cost advantages from increased output
Economies of scope
Cost advantages from producing multiple products using shared resources
Ecosystem
The network of partners
Gap analysis
Identifying the difference between current and desired performance
Hypothesis / Hypothesis tree
A structured way to break down and test assumptions in a case
Key performance indicator (KPI)
Metrics that measure progress toward objectives
Value levers
High-impact actions that drive business improvement
Low-hanging fruit
The easiest
Margin
Profit expressed as a percentage of revenue
Milestone
A key checkpoint or stage in a project timeline
Minimum viable product (MVP)
The simplest version of a product that delivers core value to users
Opportunity cost
The value of the next best alternative forgone
Organizational structure
Defines roles
Outsourcing
Delegating operations to external parties
Portfolio
A collection of products
Prioritization
Ranking initiatives by importance
Ramp-up / Ramp-down
Gradually increasing or decreasing resource allocation
Risk mitigation
Strategies to reduce or control potential risks
Return on Investment (ROI)
Measures profitability by comparing benefit to cost
Scenario planning
Exploring possible future scenarios to stress-test a strategy
Scope / Scope creep
The boundaries of project work and unplanned expansion
Segmentation
Dividing markets or customers into meaningful groups
Sensitivity analysis
Testing how results vary when inputs change
Synergies
Combined gains from merging resources or operations
Trade-off
A situation requiring balance between competing objectives
Value chain
Sequence of activities adding value from inputs to output
Value proposition
The promise of value that attracts customers
Voice of Customer (VoC)
Captures customer feedback and expectations
Workstream
A focused set of related activities within a larger project
Terms of Reference (ToR)
Document outlining project purpose
MECE (Mutually Exclusive
Collectively Exhaustive)
Boil the ocean
Trying to tackle everything at once instead of focusing
Bucket / Bucketize
Grouping data or ideas into logical categories
Answer first
Start with your main conclusion and support it with data
Circle back
Return to a previous topic later
Sniff test
A quick plausibility or reasonableness check
Blanks
Rough draft slides before final formatting
AOB (Any Other Business)
A catch-all category for remaining meeting topics
Beach
Consultant downtime between projects
BoP / Bottom of the pyramid
Refers to lower-income customer segments
Cannibalization
When a new product reduces sales of an existing one
Change curve
Describes the stages of adaptation during change
Turnaround
Efforts to reverse a company’s decline
Digital transformation
Using digital technology to fundamentally change operations
Disruption
Innovation that displaces existing markets or products
Margin erosion
Declining profit margins over time
API (Application Programming Interface)
Set of rules that allow systems to communicate
Agile
An iterative project management and development approach
Architecture
The structural design of systems and how components interact
Blockchain
A secure
Cloud computing
Delivery of computing services over the internet
Continuous Integration / Continuous Deployment (CI/CD)
Automation of software building and release processes
Data governance
Framework ensuring data quality and compliance
Data lake
Repository for storing raw
Data warehouse
Centralized system for storing structured
Database
Organized collection of structured data
DevOps
Collaboration between development and operations for faster delivery
Digital twin
A virtual model of a physical process or object
Edge computing
Processing data near the source rather than a central server
Encryption
Encoding data to prevent unauthorized access
Identity & Access Management (IAM)
Systems controlling who can access what
Integration
Connecting systems so they work together seamlessly
Internet of Things (IoT)
Network of connected physical devices sharing data
Latency
Delay in processing or transmitting data
Machine Learning (ML)
Algorithms that learn from data to make predictions
Artificial Intelligence (AI)
Systems that simulate human learning and reasoning
Microservices
Architecture of loosely coupled independent services
Middleware
Software that connects applications or systems
Multi-tenant
Software instance serving multiple users or organizations
On-premises
Software or hardware hosted within an organization’s facilities
PaaS (Platform as a Service)
Cloud platform providing development environments
IaaS (Infrastructure as a Service)
Cloud-based computing infrastructure resources
SaaS (Software as a Service)
Software delivered via the internet on subscription
Platform
A foundation enabling other products or services to build upon it
Privacy / GDPR
Regulations governing the use and protection of personal data
Real-time processing
Instant or near-instant data analysis
Scalability
Ability of a system to handle increased workload
Cybersecurity
Protecting systems from unauthorized access or attacks
Service Level Agreement (SLA)
Contract defining expected performance levels
Serverless
Cloud execution where providers manage server allocation