Marketing Concepts
Understanding and application of needs, wants, demands, value, satisfaction, and relationships relevant to marketing.
Marketing Functions
Various tasks including product development, market research, pricing, promotion, distribution, and sales.
The Marketing Mix (4 Ps)
Elements of Product, Price, Place, and Promotion strategically combined to satisfy target market needs.
Product Development Process
Stages include idea generation, screening, concept development, business analysis, product development, market testing, and commercialization.
Product Line Extension
Adding new products under an existing brand to attract different customer segments.
Packaging Functions
Protects products, provides information, facilitates transportation, and enhances appeal.
Branding
Creating a unique identity and emotional connection with consumers.
Product Positioning
Strategically placing a product in consumer minds based on features, benefits, price, and quality.
Advertising Terms
Key terms in advertising such as reach, frequency, and impressions.
Sales Process Steps
Includes generating leads, approaching customers, determining needs, presenting product, overcoming objections, closing sale, and following up.
Sales Promotion
Methods to influence consumer decisions and encourage purchases through discounts, coupons, and contests.
Traditional Media
Includes television, radio, print, direct mail, and outdoor advertising for reaching consumers.
Advertising Media Selection Criteria
Factors like reach, frequency, lead time, and cost that guide the choice of advertising media.
Alternative Advertising Media
Non-traditional outlets including transit, aerial, cinema, and product placement advertising.
Branding Importance
Integrates a business's success by creating a distinct image and building customer loyalty.
Economic Factors Affecting Advertising
Include consumer spending, inflation, and economic growth impacting advertising strategies.
Promotional Mix
A blend of advertising, sales promotion, public relations, personal selling, and direct marketing.
Advertising Advantages
Broad reach and controlled messaging, while disadvantages include high costs and skepticism.
Advertising Plan Components
Involves SWOT analysis, setting objectives, budget determination, creative strategy, execution, and evaluation.
Creative Formats in Advertising
Different types such as print ads, television commercials, radio spots, and digital ads.
Advertising Effectiveness Evaluation
Methods to assess impact on brand awareness, consumer attitudes, and sales.
Consumer-Oriented Advertising
Focuses on meeting the specific needs and preferences of target consumers.
Sponsorships
Linking brands with events or celebrities to enhance brand image and consumer perceptions.
Advertising Budgeting Strategies
Approaches like percentage of sales, competition matching, and objective-task methods.
Financial Reports
Include income statements, balance sheets, and cash flow statements for planning advertising.
Rate of Return on Advertising Investment (ROAI)
Measures profitability of advertising campaigns by comparing revenue generated to costs.
Consumer Wants and Needs
Understanding is crucial for developing products that resonate with target audiences.
Consumer Decision-Making Process
Includes need recognition, information search, evaluation, purchase decision, and post-purchase evaluation.
Consumer Purchase Classifications
Categories include convenience, shopping, specialty, and unsought goods representing different involvement levels.
Buying Motives
Emotional, rational, and social factors influencing consumer purchase decisions.
Target Market Definition
Specific group of consumers targeted with tailored advertising strategies.
Market Segmentation
Divide a market into smaller groups based on shared characteristics and preferences.
Demographics Importance
Statistical data about a population, guiding targeted marketing strategies.
Product Development Stages
Include idea generation, screening, concept testing, business analysis, product development, testing, and commercialization.
Product Life Cycle Stages
Phases include introduction, growth, maturity, and decline, each requiring different marketing strategies.
Pricing Objectives
Guide businesses in price-setting to maximize profits or increase market share.
Distribution Channels
Pathways for product movement from producers to consumers, including direct and indirect channels.
Supply Chain Management
Processes including procurement, order processing, warehousing, and risk management.
Logistics Definition
Planning and control of product movement and storage from origin to consumption.
Types of Promotion
Includes endorsements, word-of-mouth, and direct marketing for engaging consumers.
Marketing Research Process
Steps include problem identification, research design, data collection, analysis, and reporting.
Primary vs Secondary Research
Primary involves original data collection; secondary uses existing data for broader insight.
Consumer Sales Promotions
Includes tactics like coupons, discounts, and loyalty programs to incentivize purchases.
Advertising Communication Process
Involves sender, encoding, channel, receiver, decoding, noise, and feedback.
Four C’s of Communication
Comprehension, connection, credibility, and contagiousness for effective advertising messaging.
Self-Regulation in Advertising
Voluntary adherence to ethical standards set by industry groups.
Cross-Cultural Communication
Differences in verbal and nonverbal cues across cultures impacting message interpretation.
Ethics in Advertising
Involves honesty, transparency, and social responsibility in advertising practices.
Multicultural Market Advertising
Understanding cultural nuances and market characteristics for effective global marketing.