Chapter 8 Vocab - BCOR 199

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30 Terms

1

assembly process

that part of production process that puts together components

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2

computer-aided design (CAD)

the use of computers in the design of products

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3

computer-aided manufacturing (CAM)

the use of computers in the manufacturing of products

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4

computer-integrated manufacturing (CIM)

the uniting of computer-aided design with computer-aided manufacturing

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5

continuous process

a production process in which long production runs turn out finished goods over time

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6

critical path

in a PERT network, the sequence of tasks that takes the longest time to complete

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7

enterprise resource planning (ERP)

a newer version of materials requirement planning (MRP) that combines the computerized functions of all the divisions and subsidiaries of the firm - such as finance, human resources, and order fulfillment - into a single integrated software program that uses a single database

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8

facility layout

the physical arrangement of resources (including people) in the production process

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9

facility location

the process of selecting a geographic location for a company's operations

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10

flexible manufacturing

designing machines to do multiple tasks so they can produce a variety of products

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11

form utility

the value producers add to materials in the creation of finished goods and services

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12

Gantt chart

bar graph showing production managers what projects are being worked on and what stage they are in at any given time

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13

intermittent process

a production process in which the production run is short and the machines are changed frequently to make different products

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14

ISO 9001

the common name given to quality management and assurance standards

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15

ISO 14001

a collection of the best practices for managing an organization's impact on the environment

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16

just-in-time (JIT) inventory control

a production process in which a minimum of inventory is kept on the premises and parts, supplies, and other needs are delivered just in time to go on the assembly line

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17

lean manufacturing

the production of goods using less of everything compared to mass production

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18

mass customization

tailoring products to meet the needs of a large number of individual customers

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19

materials requirement planning (MRP)

a computer-based operations management system that uses sales forecasts to make sure that need parts and materials are available at the right time and place

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20

operations management

a specialized area in management that converts or transforms resources (including human resources) into goods and services

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21

process manufacturing

that part of the production process that physically or chemically changes materials

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22

production

the creation of finished goods and services using the factors of production: land, labor, capital, entrepreneurship, and knowledge

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23

production management

the term used to describe all the activities managers do to help their firms create goods

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24

program evaluation and review technique (PERT)

a method for analyzing the tasks involved in completing a given project, estimating the time needed to complete each task, and identifying the minimum time needed to complete the total project

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25

purchasing

the function in a firm that searches for quality material resources, finds the best suppliers, and negotiates the best price for goods and services

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26

quality

consistently producing what the customer wants while reducing errors before and after delivery to the customer

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27

Six Sigma quality

a quality measure that allows only 3.4 defects per million opportunities

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28

statistical process control (SPC)

the process of taking statistical samples of products components at each stage of the production process and plotting those results on a graph. Any variances from quality standards are recognized and can be corrected if beyond set standards

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29

statistical quality control (SQC)

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30

telecommuting

working from home via computer and modern

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