Organizational Behavior Review Flashcards

Flashcards for reviewing key concepts in Organizational Behavior, covering topics from organizational justice and ethics to motivation, group dynamics, leadership, and organizational change.

Organizational Behavior

The study of human behavior, attitudes, and performance in organizations.

Distributive Justice

Satisfaction with outcomes such as pay and work assignments.

Interpersonal Justice

Feelings about being valued by others in the organization.

Procedural Justice

Adherence to rules and fair procedures.

Moral Values

Beliefs about what is good or bad, right or wrong.

Ethics

Standards of conduct in keeping with one's moral values.

Philanthropic Responsibilities

Contributing to and helping society at large.

Ethical Responsibilities

Doing what is right and good for everyone.

Legal Responsibilities

Following the laws of society.

Financial Responsibilities

Making a profit for stockholders.

Personal Identity

A person's characteristics, such as being 6 feet tall, outgoing, or interested in sports.

Social Identity

Groups to which a person belongs, such as being an American, an employee, or a student.

Correspondent Inference

Assuming someone is clumsy after observing them fall off a ladder.

Fundamental Attribution Error

Judging others based on their actions and ignoring other situations.

Similar-to-Me Effect

Seeing people positively when they act the same way as us.

Selective Perception

Focusing on certain aspects, affected by other people’s background.

Achievement Motivation

The extent to which a person has the desire to excel or be better than others.

Cognitive Intelligence

Ability to understand complex ideas and adapt to the environment, learning from experience to overcome obstacles through careful thought.

Practical Intelligence

Adeptness at solving problems in everyday life; know-how.

Emotional Intelligence

Ability to make accurate judgments of emotion and use such knowledge to enhance the quality of thinking.

Moral Values

fundamental beliefs about what is good or bad, right or wrong

Strength

The capacity to engage with physical tasks to perform a job.

Flexibility

The capacity to move a body in an agile manner.

Stamina

The capacity to endure physical activity over prolonged periods.

Speed

The ability to move quickly.

Social Perception

Perceiving other traits, motives, intentions.

Impression Management

Proficiency to use techniques for inducing reaction.

Persuasion and Social Influence

Skills to change others' attitudes.

Social Adaptability

Ability to interact with others with different backgrounds.

Emotional Awareness/Control

Ability to regulate emotion.

Emotions

Have an object, spread is contagious, universal expressions culturally based rules

Self-Conscious Emotion

Have an object, social, shame, embarrassment, guilt, pride

Moods

definition – combination of personality wise and the conditions we face

Motivation

is the set of processes that arouse, direct, and maintain human behavior toward attaining some goal

Motivation definition

the set of processes that arouse, direct, and maintain human behavior toward attaining some goal

Programmed Decisions

Simple and routine task, lower-level worker

Non-programmed Decisions

Complex and creative task, reliance on organizational policies

Computer-based Approaches

A small group gathers around a table and receives instructions; problem is identified

Initiator-contributors

Recommend new solutions to group problems.

Information seekers

Attempt to obtain the necessary facts

Opinion givers

Share own opinions with others

Energizers

Stimulate the group into action whenever interest drops

Harmonizers

Mediate group conflicts.

Compromisers

Shift own opinions to create group harmony

Encouragers

Praise and encourage others

Expediters

Suggest ways the group can operate more smoothly

Blockers

Act stubborn and resistant to the group

Recognition seekers

Call attention to their own achievements

Dominators

Assert authority by manipulating the group

Avoiders

Maintain distance, isolate themselves from fellow group members

Managing Conflict

Win–Win Solutions is to avoid making unreasonable offers

Leadership

The process whereby one individual influences other group members toward the attainment of defined group or organizational goals

Leadership process

The process whereby one individual influences other group members toward the attainment of defined group or organizational goals

Organizational Culture definition

a cognitive framework consisting of attitudes, values, behavioral norms, and expectations shared by organization members

Power

The capacity to change the behavior or attitudes of others in a desired manner.