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Process by which people think about themselves and make sense of other people, themselves and social situations
Social Cognition
What are some assumptions about social cognition?
Motivated to make sense of the world by seeing ordered patterns
Social world loaded with information
Limited capacity (Attention and info processing)
Cognitive miser
What are the three types of simplification strategies?
1. Dispositional inference biases
2. Confirmatory biases
3. Cognitive heuristics
Attributing someones behavior to their personal qualities rather than the situation
Dispositional inference
Bias toward dispositional ( person based ) inferences
Fundamental attribution error
What was the jones and harris experiment?
- Shown debaters pro/anti Castro essays
- Told that debater freely chose/was forced to write essay
- Rated debaters actual attitude toward castro
Behavior of others is due to personality; my behavior is due to the situation. Bias in language.
Actor-observer bias
Reasons for actor-observer bias
Cognition (difference in perspective: Observer = other person is salient and Actor = situation is salient) and motivation (protect positive self view)
Seek to verify existing beliefs
1. Interpret confirmatory info
2. Seek confirmatory info
3. Create confirmatory info
Confirmatory biases
Darley and Gross Study: Interpreting Confirmatory Info
Procedure
1. Evaluate potential of a 9 year old girl
2. Received high/low expectation manipulation
3. Rated girl immediately or after watching her perform at an average level
Darley and Gross results Dependent variable
Grade assigned by participant
Results of Darley and Gross
People who watched the girl perform at an average level rate her higher/lower depending on whether they have a positive/negative confirmatory bias
Snyder and Swann, Seeking confirmatory Info
Procedure
1. Assigned interviewer/interviewee roles
2. Extravert/introvert manipulation
3. Told to select a list of possible questions
Snyder and Swann, Results of introvert condition
chose introvert-oriented questions
Snyder and Swann, Results of extravert condition
Chose extravert-oriented questions
Inaccurate expectation leads to expectation-consistent behavior
Self fulfilling prophecy
Snyder, Tanke, and Berscheid Study
1. Males told to have phone convo with female
2. Shown picture of attractive/unattractive partner
3. Females responses coded for openness and warmth
Snyder Tanke and Berscheid results
Attractive females responses were coded as more open and warm than unattractive females.
mental shortcut
adaptive but can lead to mistakes
Cognitive heuristic
What are four types of cognitive heuristics?
Anchoring and adjustment heuristic
Representativeness heuristic
Availability heuristic
Straightness heuristic
Strategy of basing likelihood judgements on stereotypes
Representatives heuristic
When the combination of two events is thought to be more likely than two independent events - This is an example of the _____
Conjunction error, example of the representativeness heuristic
A belief that the onset of a certain random event is more or less likely to happen following the occurrence of a prior random event
Gamblers Fallacy
In sports, the belief that if people succeed several times in a row they get "on a roll"
"Hot Hand" Phenomenon
When likelihood estimates are based on how easy examples come to mind
Availability heuristic
The tendency to overestimate others agreement with us
False consensus effect
Tendency to "tidy up" untidy realities to make more in line with "prettier picture"
Straightness heurisitic
Bottom Line about _____: Generally adaptive because of necessity to be cognitive misers, speed/accuracy trade off, studying errors teach us how people typically process information
heuristics
Tendency to mispredict the intensity and duration of emotional reactions to future events
Caused in part by focalism and immune neglect
Affective forecasting errors
The tendency to overestimate how much we will think about an event in the future
Focalism
The tendency to ignore automatic psychological processes that help us "cope" with emotional events
immune neglect
Information that is more easily retrieved is more likely to be used
Accessibility
Temporarily increasing accessibility of a concept by presenting a related stimulus
Priming
Higgins, Rholes, and Jones Study Design
1. Memory Task - shown lists of words to memorize for later recall test
2. Adventurous (brave, bold) list and reckless (foolish, careless) list
3. In second experiment, read paragraph about "Donald" and rate Donald on positive characteristics
Higgins, Rholes and Jones Experiment Results
Adventurous prime rated donald more positively than reckless condition
Accessibility influenced impression formation
Murphy and Zajonc Experiment Design
1. Shown chinese ideographs for 2 seconds each
2. Prior to each, shown a happy face, angry face, or neutral polygon for 4 milliseconds
3. Rate each ideograph on 1 (do not like at all) to 5 (like quite a bit) scale
Murphy and Zajonc Results
Happy face = more positive ranking, Unhappy face = more negative ranking
Holland, Hendriks, and Aarts Study Design
1. Complete filler questions in no smell condition or citrus scent condition
2. Go to another lab room and eat a biscuit
3. How clean do people keep the table? (rated via hidden camera)
Holland, Hendriks and Aarts Study Results
People cleaned up better in the citrus scent location (more crumbs cleaned up)
An unfavorable or favorable evaluative reaction toward something or someone
Attitude
Consciously accessible - What type of attitude?
Explicit attitude
Unconscious association between object and evaluative response - what type of attitude?
implicit attitude
Univariate
One dimension with two endpoints
Bivariate
Two independent dimensions
Univariate attitude structure
You rate something positively or negatively
Implies that positive or negative attitudes are mutually exclusive - you cannot have both
Bivariate attitude structure
Attitudes are a joint function of two dimensions (positivity and negativity, low to high)
Can evaluate something both positively AND negatively
Explicit Attitude Measurement
Self report (just ask)
Bogus Pipeline
Implicit Attitude Measurement
Indirect measures
e.g. Modern Racism Scale
Implicit Association Test
Implicit and Explicit Attitudes are from seperate measures
Dual processing theories
Do implicit and explicit attitudes always agree?
no
More exposure leads to more positive feelings
Mere exposure effect
Zajonc Experiment Design
1. Shown Chinese ideographs, 2 seconds at a time
2. Ideographs presented at different frequencies
3. Guessed whether ideographs good or bad in Chinese
Initially neutral stimulus begins to evoke a reaction after repeated pairings with another stimulus
classical conditioning
Rewards + Punishments -> Attitudes and Behavior
Instrumental Conditioning
Attitudes form rationally, by thinking through and weighing information
Cognitive Appraisal
We infer our internal states from our behavior
Self perception theory
_____ _______ can produce attitudes
Similar to self-perception, except not conscious
Physical Movement
Wells and Pettty Experiment Design
1. Listened to taped editorial w headphones on
2. Asked to test sound quality of headphones by moving head: half told to move up and down, half told to move back and forth
3. Rated persuasiveness of editorial
Wells and Petty Results
Up and down condition rated editorial more positively
Brain and body are deeply intertwined and influence each other
Embodied cognition
LaPiere Study Design
1. Traveled w Chinese couple during time of prejudice against Asians
2. Stopped at 250 hotels/restaurants; only one refused service
3. Wrote letter to each place: Would responses to letters be consistent with behavior encountered on trip?
LaPiere Results
Half did not respond. Of respondents, 92% said no
Conclusion: Attitudes and behaviors are unrelated
Attitudes are predictors of behavior when there is a ___ of situational constraints
absence
Attitudes are predictors of behavior when they are both at the same level of ____
specificity (if the attitude and behavior are similar in theme, then the attitude will be a stronger predictor of behavior)
Attitudes are predictors of behavior when the attitude is ___
strong
Attitude is a predictor of behavior when the ___ is formed through direct experience
attitude
Regan and Fazio Experiment Design
1. Housing shortage forced some students onto dorm cots; others get permanent rooms
2. Students surveyed on attitude and willingness to collect signatures
Results of Regan and Fazio
All had strong negative attitude
Most on costs agreed to collect signatures; few in permanent housing agreed
Attitude is a strong predictor of behavior when the attitude is assessed shortly before ____
behavior
Attitude is a strong predictor of behavior for low ___ monitors
self
Attitude is a strong predictor of behavior when people are made ___
Self-conscious
When ____ , people behave more in line with their attitudes and beliefs
self-conscious
People desire consistency among their cognitions and behavior
A perceived inconsistency -> dissonance
Dissonance is unpleasant
We seek to reduce dissonance through various means
Cognitive Dissonance Theory
Counter-attitudinal Behavior, Festinger and Carlsmith Study
1. Performed dull peg turning task
2. Subject is asked to set expectation for next subject
3. Conditions: Control: tell the truth, Insufficient justification = $1 to lie, Sufficient justification = $20 to lie
4. Set expectation for other subject
5. "How much did you enjoy the peg turning task?"
Festinger and Carlsmith Experiment Results
Lower dissonance = $20 reward so sufficient reasoning for lie. High dissonance = Had to make themselves believe the task was actually interesting to justify lying
Counterattitudinal behavior
acting in a way that runs counter to one's private belief or attitude
Spreading of alternatives
Alternatives are seen as more different (the one we chose as better, the one we rejected as worse) after we choose compared to before
Effects of effort expenditure
higher/more severe initiation (revealing highly personal info) = Higher rating for the discussion group
What way to reduce cognitive dissonance is this an example of - "I actually like smoking - I dont need to quit"
Changing attitudes
What way to reduce cognitive dissonance is this an example of - "Smoking relaxes me and keeps my weight down, which benefits my health"
Adding consonant cognitions
What way to reduce cognitive dissonance is this an example of - "It is more important to stay relaxed and slim than to worry about maybe getting cancer 30 years from now"
Altering the importance of the discrepancy
What way to reduce cognitive dissonance is this an example of - "I have no choice but to smoke. I have so much stress in my life now that smoking is one of the only ways to calm my nerves"
Reducing perceived choice
What way to reduce cognitive dissonance is this an example of - "im going to stop smoking again"
changing behavior
Dissonance theory suggests that we like people not for the favors they have done us but for the favors we have done them
Ben Franklin Effect
- Attitude change due to behavior is not actually driven by dissonance
- When we are unsure of our attitudes, we just infer them from our behavior
- Attitude change is a rational, emotionless process
- People figure out attitude from their behavior
Self perception theory
Bem (1965) Study Design and Results
- Subjects read Festinger and Carlsmith procedure (lying for money task), and were asked to guess results
- Reasoning: If "observers" can predict results, actual subjects probably inferred attitude from behavior
- F and C Results: "observers" successfully guessed resutls
Impression Management Theory Explanation
What looks like attitude change is not
People dont want to BE consistent, they want to APPEAR consistent
F and C results: People are trying not to look bad in front of experimenter
Self-affirmation Theory Explanation
Key is maintaining general positive view of oneself - inconsistency threatens this
People do ANYTHING to restore positive view of self (need not to be related to inconsistency)
F and C Results: If people given chance to self affirm, no attitude change is needed
Steele (1988) Study Design
Asked to write counter-attitudinal essay - favoring increased tuition
Given choice (high dissonance) or no choice (low dissonance)
Some participants self affirmed by completing a questionnaire that emphasized their values - others did not
Measured attitude toward tuition increase
Steele (1988) Experiment Results
Change in attitude was higher in the no self-affirmation condition
Self-affirming is an important value eliminating the effects of dissonance on attitudes
What is the key question addressed by the Elaboration likelihood model?
What makes a message persuasive?
Elaboration Likelihood Model - 2 ways to attitude change
Central and Preipheral Route
Central Route to Attitude Change
Systematic Thinking, Influenced by argument strength
Peripheral Route to Attitude Change
Heuristic thinking, influenced by cues irrelevant to content
ELM: What determines the Route to Attitude Change?
1. Motivated? If yes -> Central Route
2. Able (time, cog. ability?) If yes -> Central Route
Need yes on both questions for central route
What two elements influence the extent of attitude change?
Source and Message Characteristics
Source Characteristics
Credibility (expert, trustworthy) and Likeability (physical attractiveness, fame, similarity)
Message Characteristics
Amount of information: More = better
Repetition: More = better
1 vs 2 sided: It depends
Reason v Emotion: It depends
Positive and negative emotion (more positive = better, Fear appeals - moderate amount)
When are one sided arguments more effective?
More effective if the audience is initially on your side or unaware of both sides
When are two sided arguments more effective?
More effective if the audience is initially opposed to you or aware of both sides