We use ___ when we listen to someone relate her problems, hopes, or dreams, especially when the person doesn't want our approval or advice.
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critical listening
If you intend to write a review of a CD for the school newspaper, you use ____
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appreciative listening
If you buy a music CD to enjoy, you use ____ to enjoy it
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active listening
if we try energetically to make sense of sounds, we are using
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Passive Listening (learning)
feeling that the responsibility for communication lies with the speaker
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Appreciative listening
listening to value what we hear
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Discriminative listening
singling out one sound from a noisy environment
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Empathic Listening
encouraging people to talk freely without the fear of embarrasment
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Paraphrase
repeat in your own words what you think you heard
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critical listening
listening to evaluate
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Jumping on the bandwagon
an appeal to act a certain way because everyone else is
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Stack the Deck
to give only one side of the story
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Name-calling
assigning a negative label without any evidence
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Propaganda
material designed to distort the truth or deceive the audience
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Sounding Board
a listener who accepts what is said, tries to understand, and makes no judgments
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What are the 7 habits of bad listening?
tuning out bad/dull topics,
faking attention,
yielding to distractions,
criticizing delivery or physical appearance,
jumping to conclusions,
overreacting to emotional words,
interrupting
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How do good listeners provide feedback?
lots of practice with your attitude and body language (posture), staying alert (using your eyes, ears, and whole body), block out distractions, face the speaker, and establish eye contact
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The responsibility for successful communication lies with the person doing the talking
False
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Listening does not require a great deal of effort
False
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We remember most of what we hear.
False
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Better listening could save billions of dollars
True
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We need different listening styles for different occasions
True
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Listening is a learned skill
True
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The spoken word affects us more powerfully than the written word
True
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When we are thinking of what to say next, we are still listening
False
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Emotions have nothing to do with listening
False
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Silence is always a sign of good listening
False
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We should give speakers feedback as we listen
True
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Becoming an active ____________ will help you in your relationships, with your school, work, and on the job
Listener
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Appreciative Listening
We use ____________ when we enjoy music, a bird's song, or the murmur of a brook
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Discriminative listening
We use ____________ when we listen for a friend's voice in a crowded room
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empathic listening
Counselors, psychiatrists, and good friends use ____________
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Critical
____________ listeners are the most active of all listeners because they are deciding if someone is making sense
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attention spans
Our very busy lives have caused us to develop short ____________
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Listening
________________ is more complicated than just hearing
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