quality management ch 6 SOM

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31 Terms

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Capacity Planning
Determines the maximum output a system can sustain over time.
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Objective of Capacity Planning
Ensure the organization has enough capacity to meet demand efficiently while minimizing costs.
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Balancing Supply and Demand
Key consideration in capacity planning to manage resource utilization effectively.
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Output-based Capacity Measures
Measured when a company produces a single standardized product.
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Example of Output-based Capacity Measure
A factory can produce 240 units per day.
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Input-based Capacity Measures
Measured when multiple products share resources.
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Example of Input-based Capacity Measure
Machine hours available.
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Long-Term Capacity Planning
Focus on major strategic decisions related to facilities, workforce and large equipment.
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Example of Long-Term Capacity Planning
Expanding production facilities.
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Intermediate-Term Capacity Planning
Adjustments to workforce and equipment to align with market demand.
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Example of Intermediate-Term Capacity Planning
Hiring or laying off employees.
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Short-Term Capacity Planning
Immediate adjustments to meet fluctuating demand.
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Example of Short-Term Capacity Planning
Overtime work.
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Capacity Utilization
Measures how much of the available capacity is being used.
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Capacity Utilization Formula
Capacity Utilization = (Actual Output / Maximum Capacity) × 100.
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Example of Capacity Utilization Calculation
If a factory produces 80 units/day with 100 units/day capacity, utilization is 80%.
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Capacity Cushion
The extra capacity available to handle sudden demand increases.
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Capacity Cushion Formula
Capacity Cushion = 100% - Capacity Utilization.
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Economies of Scale
As production volume increases, the average cost per unit decreases.
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Diseconomies of Scale
Beyond a certain output level, the cost per unit increases due to inefficiencies.
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Steps in Systematic Capacity Planning
1. Determine capacity requirements. 2. Identify capacity gaps. 3. Develop alternative plans. 4. Evaluate and select the best plan.
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Total Production Hours Calculation
(Processing Time A × Forecast Demand A) + (Processing Time B × Forecast Demand B).
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Example of Total Production Hours Calculation
For products A and B, total required is 5200 hours.
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Machine Requirements Calculation
Calculate machine hours needed; round up for whole machines.
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Decision Trees in Capacity Planning
Evaluate different capacity options when demand is uncertain.
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Best Choice in Decision Trees Example
Building a new facility is the best choice based on highest expected value.
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Decision Tree Example Evaluation
Options A, B, and C assess potential profitability under varying demand.
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Capacity Gap Assessment
Compare current capacity versus future demand to determine resource needs.
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Subcontracting in Capacity Planning
An option for expanding capacity when demand increases.
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Diversifying Capacity Approaches
Using a mix of short-term, intermediate-term, and long-term strategies to manage capacity.
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Importance of Capacity Planning
Essential for aligning production with market demands and minimizing costs.