buis comm test 1

What type of communication is typically characterized by more communication done by people higher up the corporate ladder?

Hierarchical communication.

What is the most effective form of communication according to the notes?

An exchange of meaning, rather than just transmitting information.

What factors enhance problem solving and creativity but can complicate coordination in teams?

Diversity in age, race, culture, and gender.

What are some disadvantages of meetings as noted in the lecture?

Costliness, groupthink, hidden agendas, potential for selfishness.

What approach involves key management and employees in decision-making to improve involvement?

Participative management.

What is cited as a major cause of team failure?

Poor communication and poor trust.

Is writing considered an interpersonal skill according to the notes?

No.

What are the three main advantages of collaborating?

Creativity, problem-solving, and improved outcomes.

What are the three steps of the writing process mentioned?

Plan (50%), write (25%), revise (25%).

What is the purpose of communication as per the notes?

To achieve a specific outcome.

What should be the tone of business communication?

Best to be formal but conversational.

What are the 5 stages of team development?

Forming, Storming, Norming, Reforming, Adjourning.

What does the acronym 'the best' of communication stand for?

True, Kind, Necessary.

How can external stakeholders affect the reputation of a company?

They convey the image of the company that they represent.