Work Related Attitudes and Behaviors Managers need to deal with- Chapter 11

employee engagement

the state where someone is fully immersed in the activity(feeling euthusiasm)

• feeling of connection

one way to increase employee engagement

by reducing stressors

stressors

environmental characteristics that cause stress

job satisfaction

the extent to which you feel positive or negative aspects of your work

• not likely all the aspects of the job, but still having satisfaction

organizational commitment

reflects the extent which an employee identifies with an organization and is committed to its goals

organizational citizenship behaviors

when an employee goes above and beyond what it says in their job description

• working hard, maintaining positive relationships

counterproductive work behaviors(CWBs)

types of behaviors that harm employees and the organization as a whole 

• absenteeism, tardiness