Comptia A+ 1102

Comptia A+ 1102 improved answers

True or false - SSDs benefit from defragmentation or optimization

False. No moving parts so read/write is the same speed regardless, limited write cycles so don’t defrag an ssd.

User installed a keyboard driver and it's not working properly. In WINDOWS 10 what are the steps to revert to previous driver

Open device manager and rollback the driver

When troubleshooting a wireless adapter, you go to the device manager and identify it has a down arrow, what does this indicate?

The icon indicates that the device has been disabled. Can be a fault or network configuration or security reason why it was disabled.

In windows what is the difference between boot volume and system volume

The boot volume is the partition that contains the operating system files needed to boot Windows, while the system volume is the partition that contains the hardware-specific files required to start the boot process.

If a single disk is divided intro 3 partitions in a non windows environment, how many different file systems can be supported

Three, each partition can use a different file system

A user is experimenting with the fast startup option to see if it really makes booting faster. What should the user expect?

The computer will boot faster after being shut down as the file is saved to a hibernation file, allowing the system to resume more quickly than a traditional startup.

What settings tool allows a user to block personalised ads?

Privacy settings

You’ve been asked the enable the narrator for a user with poor eyesight, whVisionere is this feature located in Windows 11?

Settings > Accessibility > Narrator

What’s the minimum RAM requirement for Windows 11?

4GB

Brian wants to play music from his phone to his wireless speaker, what’s the first step to connecting a bluetooth device?

Enable bluetooth on Brians phone (then put in pairing mode, scan for available devices, select the speaker, enter the pin and verify connection)

If user wants to see data stored concerning their profile, where should they user look?

in the User Account Settings or Control Panel.

If user wants to experiment with virtualization by enabling Microsoft virtualization solution, where does user go to enable it?

Turn Windows features on or off in the control panel

The admin is configuring a user computer and is currently utilizing the user account in the control panel. What is the administrator doing?

Changing UAC setting

If a Windows user wants to make the text on their screen larger, where can the user do this?

In the settings > accessibility or the resolution settings.

What does window 11 have thats more accessible than windows 10 ?

Multiple desktops

What is disk management? (Diskmgmt.msc)

Console for initializing partitioning & formatting this drives

What are storage spaces?

Windows feature for creating a single storage resource from multiple devices. Data can be protected against device failure by raid like mirroring.

defragment and optimize tool (drigui.exe)

Organizes files on a HDD ( hard disk drive ). SSDs use TRIM

Improves performance by minimizing read time

Barry’s pc has 4GB of RAM, 40GB of SSD space, direct x12 graphic and a dual core 1GHz processor. He wants to know if he can install Windows 11

No, Windows 11 needs at least 64GB of storage space.

What is Disk Cleanup?

Windows utility for removing temporary files to reclaim disk space

What is Task Scheduler?

Enables actions such as running a program or a script automatically at a time or date in response to some sort of trigger

What are local users and groups?

Console for creating and managing user and group accounts with and permissions of local system

What is the certificate manager?

Console related to managing digital certificates for the current user and trusted root certification authority certificates

What is the group policy editor?

Is used for managing Group Policy settings in Windows operating systems, allowing administrators to configure and control settings for users and computers in an Active Directory environment.

What is the registry editor?

A tool for making edits to the registry database, adding or modifying key values and can make backups of the registry

True or False - Window’s Home edition does not support Bitlocker

True, it does not, only Windows pro, workstation, enterprise and education offer bitlocker.

What are hives

File storing configuration data corresponding to a section of the windows registry

Microsoft Management Console (MMC) snap-ins

Utility allowing windows, administrative tools to be added as snap in to a single interface

What are keys in registry

Similar to folders , contains subkeys and values

What are values in registry

Similar to files & contain the actual data each value has a name a type and data

Which type of Windows installation installs the OS on top of the existing OS and keeps user and apps settings + data files?

In-place upgrade

If you're monitoring CPU usage and see it jump to 100% and the fall back .. is there a problem

No. Not unless it happens constantly. If it stayed over 80-90 the system may require a faster cpu

If u have a computer with 2 SATA DISK and you want to see the performance of the primary disk. How do you do it in performance monitor?

Select physical disk > select counter > and select 0 C: instance. Useful counter include % disk time and average disk que length

If user doesn't know why a program runs at start up but nothing is in start up folder. What's going on?

The program has added a registry entry to run at start up. Can disable with task manager.

How can you open the system information tool. And what is this tool for

Msinfo32.exe. Produces a comprehensive hardware and software inventory report.

What 2 commands can open task manager

Ctrl > alt > del

Ctrl > shift > esc

What is system information (msinfo32.exe)

Utility that provides a report of the pc hardware and software configuration

What is the event viewer (eventvwr.msc)

Windows console related to viewing and exporting events in the windows logging file format

What is the Task Manager? (Taskmgr.exe)

Windows utility to monitor manage process execution and resource utilization

What does shutdown -r do?

It reboots the pc

What is Startups

Apps and scripts set to run when computer starts or when a user signs in. Can be changed in task manager

What are Services

Windows machines run service to provide functions.

What is resource monitor ( resmon.exe)

Live monitoring utilization for cpu gpu and sys memory

What is performance monitor

For reporting and recording resource utilization via counter datav

System Configuration Utility

Configurating windows startup settings

What is cmd.exe shell

It processes the legacy command set that has been apart of windows since early versions. In windows 11 its called windows terminal

How to run administrative command

Open new command prompt Right click command prompt > run as admin > confirm UAC.

Or type cmd in instant search > press ctrl + shift + enter

What shows the working directory path

The string before >

What command is used to list files and subdirectories

"Dir" command.

What is the CD command line used for

To set focus to a different working directory

if you want to change dirctory from c:\user\nii to c:\user\nii\documents. what can you type in command line ?

Cd documents (and to reverse that you can type cd)

If you wanna change current root directory, what do you enter in command line ?

Cd \

If current directory is c:\user and you want it c:\windows. What do u type in command line

Cd \windows

What do you type in command line to change a drive

Just enter the letter drive you wand following a : and press enter

ex d:

What is the xcopy command used for?

Copies more than one directory at a time keeping same structure ( copies files )

Syntax: xcopy\source\destination\ switches

What is the robocopy command used for?

Copies files, directories and permissions

What commands allow to you create a directory?

Md or mkdir

To create a directory called docs in a directory called data on a A drive what do you type

Md a:\data\docs

What commands delete directory

R d directory or rmdir

What is the diskpart command?

Full formal deletes everything

What is the format command used for ? and what is the command for i

Writes new files system to drive while deleting any existing files. X: /fs:sys

What command scans the file system/disk for faults and attempts to repair any problems

Chkdsk ( check disk )

How to run scan in read only mode

Chkdsk

What is the command that shuts down computer safely

Shutdown /s

What command saves the current session to disk before shutting down

Shutdown /h (hibernation)

What command provides manual interface for verifying system files and restoring them from cache if damaged or corrupt

The system file checker ( sfc )

What command reports version of windows information

Winver

If you want to give user option to save work before shutdown what can you type in command line

Shutdown /t

What effect does command d: /fs:exfat/q do and what are precautions needed before executing

Formats D driver with exFAT file system by using quick format ( doesn't scan for bad sectors ). any files that need to be saved should be backed up.

If user gets blue screen of death on start up how can we check for changes

Devmgmt.msc device manager

Is user needs help with xcopy. What do u type in command line

Help xcopy or xcopy /?

What console offers live monitoring for cpu ram etc

Resmon.exe

If u get a malware code and malware has tendency of replacing files with malware which command will help you

System file checker (sfc)

If user wants to see performance graphs and key statistics where should they go

Resource monitor (resmon.exe)

Is user did patches and wants to focus on system security. where should user go

Services.msc. Can disable non essential services to improve performance or security

Where does go to optimize a HDD performance

Dfrgui.exe. Defragmentation and optimization tool

If user wants to run diagnostics on large files they're having issues with. Wha do they use

Chkdsk.

If you want to change the way your computer boots up. How can you do it?

Msconfig.exe system configuration utility

If user wants to view logs on remote computer .. how do you do it

Eventvwr.msc. Event viewer

If user wants to see servers effected by cryptomining. Where should u look

Task manager. Taskmgr.exe.

User wants to use. Set of tools to help troubleshoot, where can u customize your tool set

mmc.msc Microsoft management console has administrative tools

User reviews security of machines and wants to configure changes to users. What's the best way to do it

Gpedit.msc. Group policy editor

What feature of modern file systems assists recovery after power outages or OS crash events?

Journaling means that the file system keeps a log of updates that it can use to recover damaged data. The OS might also make use of snapshot capability to maintain a file-version history or perform continuous backups.

If a customer ask whether an IOS app will work on her Mac OS? What questions are raised

Compatibility between different OS

Besides windows and Mac OS options for client pc on local network, what other options are available

Linux, Unix, and chrome / Chromebox

If user wants to update old android to latest update but the prompt says there isn't one available.. what is going on ?

Update limitations. Customers must depend on vendors to implement updates for particular models and can only check vendors websites

In terms of system hardware what is the main advantage of 64-bit version of windows

Can support more than 4 gb ram

If a business needs video editing workstations with 4 way multiprocessors, which edition would u recommend?

Windows pro for workstations ( 6tb ram & 4 cpu sockets )

If a business needs 30+ desktops with some at another location..why would u suggest licensing and which windows edition would u suggest ?

A domain network would save money long term. Windows 10 pro or windows 10 enterprise for domain use

If a network admin is looking for an alternative NOS ( network os ) but don't want a steel learning curve. What do u suggest ?

Windows server 19

If user needs laptop to run mysql and the min requirement for ram is 16gb, what should u suggest

X64

Company sells laptop with preinstalled software, what type of licensing is the company using

OEM ( original equipment manufacturer)

A server admin manages client images on deployment servers, but the security team requested a specific test box that can't be joined to domain to test malware. What licenses can u use for it to work

Windows home

User wants to upgrade from windows 10 to windows 11 but is on a budget. What do u suggest for hardware?

TPM chip

If a user wants to use a subscription based version of Linux to have support when needed .. which version is it?

SUSE Linux enterprise

If admin at university wants to push security configurations, what will help the admin

Group policy editor

What is BitLocker?

Allows user to encrypt all info on a disk drive. Encryption means its all protected even if stolen unless password is hacked

What is Remote Desktop protocol

Allows a user to connect to a machine and operate it over a network

What does services console do ( services.msc)

Start stop and pause processes running in the background

If vulnerability specialists is looking at mobile devices and is addressing hardening. What will provide the most difficulty and change

Android