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describe organizational staffing policies
organizations need fair and consistent policies that address
sick leave
vacations
holidays
call offs for low census
on call pay
tardiness and absenteeism
FML
where do staffing numbers come from?
national benchmarks
historic performance
best practice internally
what are the three main models of nurse staffing?
budget based: in which nursing staff is allocated according to nursing hours per patient day or some other metric form
inpatient units: NHPPD, nursing care hours/patient days
surgery: minutes per case
nurse patient ratio: in which the number of nurses per number of patients determines staffing levels
patient acuity: patient characteristics are used to determine a shifts staffing needs, acuity rating scale tool
how are nursing hours calculated?
NCH/PPD: nursing hours worked in 24 hours/patient census
what are common shift scheduling options in health care organizations?
8, 10, 12 hour shifts
twelve hour shifts have become commonplace in acute care hospitals even though there continues to be debate about whether extending the length of shifts results in increased judgement errors related to fatigue and increased sick time
describe the categories of state staffing laws
the first to require hospitals to have a nurse driven staffing committee which create staffing plans that reflect the needs of the patient population and match the skills and experience of the staff
the second approach is for legislators to mandate specific nurse to patient ratios is legislation or regulation
a third approach is requiring facilities to disclose staffing levels to the public and/or regulatory body
what is pro California?
2010 Aiken sloane, cimiotti, flynn, sago, spetz, smith
implications of the California nurse staffing mandate for other states
what is mandatory overtime?
in mandatory overtime, employees are forced to work additional shifts, often under threat of patient abandonment
while mandatory overtime is neither efficient nor effective in the long term, it has an even more devastating short term impact in terms of staff perceptions of lack of control and its subsequent impact on mood, motivation, and productivity
what are the effects of decreased hours of nursing care?
staffing levels should be considered an important but not only factor in safe patient care
review of current literature consistently and overwhelmingly demonstrates that as nursing hours decrease adverse patient outcomes increase (medication errors/falls) and decrease patient satisfaction
what is the relationship between staffing and quality of care?
suggested that as numbers of staff increase the numbers of adverse events, mortality, and readmission decrease
pay for performance