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Scheduled duty time cannot exceed ___ hours
14
where can a CRS NOT be placed?
In an exit row, one row AFT or FWD of an exit row
Company will not require FA to be on duty for more than ___ hours
16
Required Rest
If your rest goes below 10 hours, you will not be scheduled to work 12 hours
Who has crew authority & is PIC?
captain (CA)
During taxi, Flight Attendants… must remain at their duty stations… except to perform __ of the airplane and its occupants.
safety related duty
Base manager must be qualified as a…
flight attendant
Who is third in command?
FWD Flight Attendant
don't count as minimum crew
Pilots
Minimum crew is defined as any time a passenger is _
on the plane
SAFA
Special Assignment Flight Attendant
Sterile Flight Deck includes the following phases of flight
Taxi, takeoff, landing, and flight operations below 10k feet except cruise flight
Cruise Flight
short flights/weather reasons for a flight to be under 10,000
Items not counted as a personal item
laptop computer w/o case, umbrella, reading material, food for immediate consumption, child restraint device (if used for flight), passenger assistance/comfort animals/devices, valuable/fragile item
FAR
federal aviation regulation
CRS
Child Restraint System
SSI
Sensitive Security Information
SIDA
security identification display area
LEO
law enforcement officer
RON
Remain Overnight
CSA
customer service agent
APU
Auxiliary Power Unit
LRBL
Least Risk Bomb Location
ETD
Estimated Time of Departure
OCC
Operations Control Center
NTSB
National Transportation Safety Board
TSA
Transportation Security Administration
DOT
Department of Transportation
Who is second in command?
first officer (FO)
Who is the TSA under?
homeland security
FAA
Federal Aviation Administration
AOA
Air Operations Area
ATC
Air Traffic Control
Who is FAA under?
DOT
What side does the PIC sit on?
left
What side does the FO sit on?
right
Delta comfort + runs through rows oh CRJ900
5-9
Where is engine 1?
A/C left
Where is engine 2?
A/C right
Ballast
50lbs weight used to stabilize aircraft (located in cargo)
Clear air turbulence
cannot be seen and aircraft cannot detect it
FRMP
fatigue risk management plan
You cannot scuba dive within ____ hours of duty
24
It is recommended you should not donate blood within ___ hours of duty
72
PPE
personal protective equipment
How many rows on the CRJ700
18
How many rows on the CRJ900
20
FIR
Flight incident report; when you write a report for anything out of the ordinary
ASAP report
aviation safety action program
How soon should the FIR be completed?
24 hours unless called hotline then extended to 72
How soon should the ASAP report be completed?
24 hours unless called hotline and extended to 72
Less than 51 seats = ___ FA(s)
1
On a single FA aircraft the FA is seated in the
front of the aircraft (near the FD)
immediate vicinity
very nearby - the area adjacent to the boarding door and bridge cab
when should you NOT call FD unless safety related, an emergency, or responding back to a call from FD?
sterile flight deck
of person requesting access to the flight deck must be presented to the PIC for approval prior to individual entering FD
credentials
A personal item includes
• briefcase
• laptop computer in case
• camera/case
• small electronic device
• purse
• backpack
• item of similar size
one piece of carry on baggage
approx 45 linear inches in combined l/w/h
XFA
Extra Flight Attendant. Used when describing a jumpseater in the cabin.
exit seat
seat with direct access to an exit
direct access
where passenger can proceed directly w/o entering aisle
any person who appears to be intoxicated…
may not enter aircraft
FAs should never be more than ____ ft or ___ rows from a cart
10; 3
3 trainings for endeavor
• initial
• recurrent
• requalifications
i'm not secure until…
my galley is secure
carts should never be left unattended in
the galley
preflight is conducted
• first flight of the day for FA
• first flight of the day for A/C
• anytime A/C change
• anytime A/C left unattended
FA required equipment
• pen • sky pro • fa certification card • working watch • passenger zone count sheets • paper clips •proof of citizenship
unexcused absence levels
L1 - written warning
L2 - final/written warning
L3 - discharge
Minor violation levels
1st. - could be coaching/counseling
2nd - written warning
3rd - final warning
4th - discharge
how long are minor violations kept?
12 calendar months
how long are major violations kept?
24 calendar months
what do fuel, cargo, and luggage contribute to?
weight and balance
24 in 7 rule
FAs engaged in air transportation must be relieved from all further duty for at least 24 consecutive hours during any 7 consecutive calendar days (FAR requirements)
release time is
15 minutes after arrival
when can a flight attendant on reserve leave?
call crew scheduling to be released
____ hours out of domicile
10
____ hours in domicile
11
in front of wall what do all aircrafts have?
bulkhead
Less than 101 seats = ____ FA(s)
2
_ flight attendant does the passenger zone count
AFT
Delta Comfort Rows in CRJ 700
4-7
Delta Comfort Rows in CRJ 900
5-9