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What are the stages of the managerial process - in correct order (5)
Initiation
Planning
Executing
Monitoring & Controlling
Closing
What is the purpose of the initiating processes ?
To begin projects & project phases
What are the two key processes in initiation?
Develop Project Charter and Identify Stakeholders.
What is a project charter?
A high-level document created at the start of a project outlining objectives.
Why is the charter concise / can’t be too detailed ?
It’s created before detailed planning takes place.
Objectives of a Project Charter
Introduces others into the project
Make sure everyone is aware of the project objectives, scope, budget, timeframe
Secure approval with appropriate authority levels in order to proceed to the planning stage
What should a charter include? (7)
Scope
Budget
Timeframes
Constraints
Assumptions
Risks
Dependencies.
A scope is _____________ not ______________
What the project addresses, NOT, What it doesn’t address
What are the roles of a Project sponsor (5)
Provide support
Secures resources
Approves scope changes
Signs off deliverables
Authorizes phases
What does SMART stand for
Specific
Measurable
Achievable
Relevant
Timed
Roles of a Project Manager (2)
Plans and Executes the project.
Who is a project sponsor?
A manager/executive who oversees the project and delegates authority to the PM.
What is project governance?
Procedures for monitoring and controlling the project, including reporting frequency.
What is a steering committee?
Governing body of key stakeholders providing oversight and guidance.
How does an advisory group differ to steering committee ?
Provides advice/recommendations but does not make decisions
Define project constraints.
External conditions limiting cost, schedule, staffing, or quality.
Define project assumptions.
Conditions believed to be true, setting expectations (e.g., qualified staff available).
What is a project stakeholder?
An individual, group, or organization impacted by project outcomes.
Why identify stakeholders early?
It is key to project success.
What are the steps in stakeholder engagement? (5)
Identify stakeholders
Create register
Develop plan
Implement plan
Review plan
What are the 5 engagement levels?
Unaware
Resistant
Neutral
Supportive
Leading
What are the types of stakeholders (2)
Internal
External
Examples of Internal Stakeholders (2)
Owners
Employees
Examples of External Stakeholders (any 3)
Customers
Suppliers
Investors
Communities
Creditors
Media
Trade unions
Government agencies