2.01 - Introduction to Human Resource Management

Human Resource Management Roles

The acquisition, training, motivation and reward of human resources within the business.

Under HRM, managers complete 3 main tasks:

• Develop employees’ skills

• Keep a loyal workforce

• Respond to external changes.

Human Resource Planning (Workforce Planning)

The management function of using and developing people within a business to meet its organisational objectives.

Human Resources Planning looks at…

• Historical data and trends

• Sales and income levels

• Labour turnover rates

• The flexibility and workload of staff

• Demographic changes

Internal Factors that Influence HR Planning

• Corporate or overall objectives

• Flexi-time

• Type of product sold - does it need a skilled labor force?

External Factors that Influence HR Planning

• Demographic Changes - net birth rate, migration rate, retirement, fertility rate, aging population

Labor Mobility

The extent to which labour can move to different locations and their flexibility to change jobs.

Geographical Mobility Limitations

• Friends and family

• Relocation costs

• Fear of the unknown

• Cost of living

• Cultural differences

Occupational Mobility Limitations

• Higher limitation with educations/qualifications/skills and experience

• Younger people are more mobile

• Immobile due to highly specialized skills

• Discrimination

Reason for Worker Migration

• Pay and remuneration

• Employment opportunities

• Seasonal factors

• Domestic instability

• Higher standards of living

New Communication Technologies Opportunities

• Recruitment

• Meetings

• Appraisal, teleworking and homeworking

• Online training courses

Flexible Working Patterns (implications)

• Organizational restructuring - less likely to have a traditional structure

• Flexitime - part-time employees

• Changing recruitment practices - more part time and temporary workers

• Retention of core staff - how to keep key staff

• Training - training for types of staff (core)

Gig economy

A segment of service economy that consists of flexible, temporary or freelance jobs facilitated by online platforms. Workers lacks guarantee hours or pay. (e.g. Grab, Uber, Fedex)

Teleworking

Refers to working away from the office using electronic forms of communication. The trend is partly the result of increasing issues with traffic and commute and recent advances in technology.

Portfolio Working

A portfolio worker is an individual employed in numerous different jobs, carried out simultaneously, on a part-time or contemporary basis. The portfolio worker charges a free for each unit of work done.

Flexitime

Flexitime is a flexible way of working which allows employees to fit their working hours around their personal needs. Usually this is done through communication with the employer, and this can be applicable for home-working.