Social psychology
scientific study of how we think about, influence, and relate to one another
Attribution theory
we explain a person’s behavior by crediting either the situation or the person’s disposition
Disposition
stable, enduring traits
Fundamental attribution error
tendency for observers to underestimate the impact of the situation and overestimate the impact of personal disposition when analyzing another’s behavior
Dispositional trait
personality trait
Situational trait
due to situation, caused by external factor
Attitude
feelings, often influenced by our beliefs, that predispose us to respond in a particular way to objects, people, and events
Peripheral route persuasion
occurs when people are influenced by incidental cues (a speaker’s attractiveness)
Central route persuasion
occurs when interested people focus on arguments and respond with favorable thoughts - more thoughtful and less superficial
Foot-in-the-door phenomenon
tendency for people who have first agreed to a small request to comply later with a larger request
Door-in-the-face
when people ask for a larger request than what they actually want so when they lower the request to what they desire it seems more reasonable and is more likely to be accepted
Role
set of expectations (norms) about social position, defining how those in a position ought to behave
Zimbardo Stanford prison experiment
guards vs. prisoners - each began acting like their assigned role
Cognitive dissonance theory
we act to reduce discomfort (dissonance) we feel when we become aware that our attitudes and actions clash, we can reduce the dissonance by changing our attitudes or our behavior
Festinger and Carlsmith
boring activities, tell other students to join with different amounts of pay as a reward, those who were offered more money began to believe that the session was fun
Norms
understood rules for accepted and expected behavior
Positive herding
positive ratings generate more positive ratings
Social contagion
things that happen in our social environment become contagious throughout the group
Conformity
adjusting our behavior or thinking to coincide with a group standard
Asch
visual perception - conformity/line experiment
Chameleon effect
perceiving others do one thing likely influences us to do the same in order to blend in - mood contagion
Mood linkage
sharing of moods
Normative social influence
influence resulting from a person’s desire to gain approval or avoid disapproval
Informational social influence
influence resulting from one’s willingness to accept others’ opinions about reality
Disobedience
not following orders
Stanley Milgram disobedience
electric shocks - most people obeyed until the very end
Social control
power of the situation
Personal control
power of the individual
Minority influence
power of one or two individuals to sway majorities
False-consensus effect
tendency for people to overestimate the number of people who agree with them
Self-serving bias
tendency for people to take more credit for good outcomes than for bad ones
Social facilitation
improved performance on simple or well-learned tasks in the presence of others - strengthens our most likely response
Social impairment
being watched by others hurts performance when the task being observed is a difficult one
Social loafing
tendency for people in a group to exert less effort when pooling their efforts together than when individually accountable
Bystander effect
the tendency for any given bystander to be less likely to give aid if other bystanders are present - diffusion of responsibility
Deindividuation
loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity
Group polarization
enhancement of a group's prevailing inclinations through discussions within the group
Groupthink
the mode of thinking that occurs when the desire for harmony in a decision-making group overrides a realistic appraisal of alternatives - want to keep the peace within the group
Culture
the enduring behaviors, ideas, attitudes, values, and traditions shared by a group of people and transmitted from one generation to the next
Culture shock
when we don’t understand what’s expected or accepted we become confused
Collectivist cultures
a person’s link to various groups, such as family or company
Individualist cultures
the importance and uniqueness of the individual is stressed
Display rules
a cultural or social group's norms that govern how members of the group should express themselves
Prejudice
an unjustifiable (and usually negative) attitude toward a group and its members
Stereotype
a generalized belief about a group of people
Discrimination
unjustifiable negative behavior toward the group and its members
Ethnocentrism
assuming superiority of one’s ethnic/cultural/religious group
Just-world-phenomenon
tendency for people to believe the world is just and that people therefore get what they deserve and deserve what they get
Ingroup
“us” - people with whom we share a common identity
Outgroup
“them” - those perceived as different or apart from our ingroup
Scapegoat theory
prejudice offers an outlet for anger by providing someone to blame
Other-race effect
tendency to recall faces of one’s own race more accurate than faces of other races
Aggression
any physical or verbal behavior intended to harm someone physically or emotionally
Frustration-aggression principle
frustration - the blocking of an attempt to achieve some goal - creates anger, which can generate aggression
Social script
a culturally modeled guide for how to act in various situations - media, music, movies
Reward theory of attraction
we will like those whose behavior is rewarding to us, including those who are both able and willing to help us achieve our goals
Passionate love
an aroused state of intense positive absorption of another, usually present at the beginning of a romantic relationship
Companion love
the deep affectionate attachment we feel for those with whom our lives are intertwined
Equity
a condition in which people receive from a relationship in proportion to what they give to it
Self-disclosure
the act of revealing intimate aspects of ourselves to others
Altruism
unselfish regard for the welfare of others
Social exchange theory
our social behavior is an exchange process with the aim to maximize benefits and minimize costs
Reciprocity norm
an expectation that people will help those who have helped them
Social-responsibility norm
an expectation that people will help those needing their help
Conflict
a perceived incompatibility of actions, goals, or ideas
Social trap
a situation in which the conflicting parties become caught in mutually destructive behavior by each pursuing their self-interests rather than the good of the group
Mirror-image perceptions
mutual views often held by conflicting people, as when each side sees itself as ethical and peaceful and views the other side as evil and aggressive
Self-fulfilling prophecy
a belief that leads to its own fulfillment
Attraction research
some psychologists study what factors increase the chance that people will like one another
Similarity (attraction)
we are drawn to people who are similar to us, those who share our attitudes, backgrounds, and interests
Proximity (attraction)
the greater your exposure to another person, the more you will generally come to like that person
Reciprocal liking
the more someone likes you, the more you will probably like that person
Symmetry of features
faces with more symmetrical features are usually rated as more attractive