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Social Psychology
the scientific study of how we think about, influence, and relate to one another
Attribution Theory
the theory that we explain someone’s behavior by crediting either the situation or the person’s disposition
Fundamental Attribution Error
the tendency for observers, when analyzing other's’ behavior, to underestimate the impact of the situation and to overestimate the impact of personal disposition
Attitude
feelings, often influenced by our beliefs, that predispose us to respond in a particular way to objects, people, and events Attitudes can be positive, negative, or neutral and play a crucial role in shaping our responses and behaviors.
Peripheral Route Persuasion
occurs when people are influenced by incidental cues, such as speaker’s attractiveness
Central Route Persuasion
occurs when interested people focus on the arguments and respond with favorable thoughts
Foot-In-The-Door Phenomenon
the tendency for people who have first agreed to a small request to comply later with a larger request
Role
a set of expectations (norms) about a social position, defining how those in the position ought to behave
Cognitive Dissonance Theory
the theory that we act to reduce the discomfort (dissonance) we feel when two of our thoughts (cognitions) are inconsistent. For example, when we become aware that our attitudes and our actions clash, we can reduce the resulting dissonance by changing our attitudes.
Norms
understood rules for accepted and expected behavior, they prescribe “proper” behavior
Conformity
adjusting our behavior or thinking to coincide with a group standard
Normative Social Influence
influence resulting from a person’s desire to gain approval or avoid disapproval
Informational Social Influence
influence resulting from one’s willingness to accept other's opinions about reality
Social Facilitation
improved performance on simple or well-learned tasks in the presence of others
Social Loafing
the tendency for people in a group to exert less effort when pooling their efforts toward attaining a common goal than when individually accountable
Deindividuation
the loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity
Group Polarization
the enhancement of a group’s prevailing inclinations through discussion within the group
Groupthink
the mode of thinking that occurs when the desire for harmony in a decision-making group overrides a realistic appraisal of alternatives
Culture
the enduring behaviors, ideas, attitudes, values, and traditions shared by a group of people and transmitted from one generation to the next
Prejudice
an unjustifiable (and usually negative) attitude toward a group and its members, involves stereotyped beliefs, negative feelings, and a predisposition to discriminatory action
Stereotype
a generalized (sometimes accurate but often overgeneralized) belief about a group of people
Discrimination
unjustifiable negative behavior toward a group and its members
Just-World Phenomenon
the tendency for people to believe the world is just and that people therefore get what they deserve and deserve what they get
Ingroup
“us”—people with whom we share a common identity
Outgroup
“them”—those perceived as different or apart from our ingroup
Ingroup Bias
the tendency to favor our own group
Scapegoat Theory
the theory that prejudice offers an outlet for anger by providing someone to blame
Other-Race Effect
the tendency to recall faces of one’s own race more accurately than faces of other races, aka cross-race effect and own-race bias
Mere Exposure Effect
the phenomenon that repeated exposure to novel stimuli increases liking of them
Passionate Love
an aroused state of intense positive absorption in another, usually present at the beginning of a romantic relationship
Companionate Love
the deep affectionate attachment we feel for those with whom ourr lives are intertwined
Self-Disclosure
the act of revealing intimate aspects of ourselves to others
Altruism
unselfish regard for the welfare of others
Bystander Effect
the tendency for any given bystander to be less likely to give aid if other bystanders are present
Social Exchange Theory
the theory that our social behavior is an exchange process, the aim of which is to maximize benefits and minimize costs
Reciprocity Norm
an expectation that people will help, not hurt, those who have helped them
Social-Responsibility Norm
an expectation that people will help those needing their help
Mirror-Image Perceptions
mutual views often help by conflicting people, as when each side sees itself as ethical and peaceful and views the other side as evil and aggressive
Self-Fulfilling Prophecy
a belief that leads to its own fulfillment
Superordinate Goals
shared goals that override differences among people and require their cooperation
Personality
an individual’s characteristic pattern of thinking, feeling, and acting
Psychodynamic Theories
theories that view personality with a focus on the unconscious and the importance of childhood experiences
Psychoanalysis
Freud’s theory of personality that attributes thoughts and actions to unconscious motives and conflicts; the techniques used in treating psychological disorders by seeking to expose and interpret unconscious tensions
Unconscious
according to Freud, a reservoir of mostly unacceptable thoughts, wishes, feelings, and memories
Free Association
in psychoanalysis, a method of exploring the unconscious in which the person relaxes and says whatever comes to mind, no matter how trivial or embarrassing
Id
a reservoir of unconscious psychic energy that strives to satisfy basic sexual and aggressive drives, it operates on the pleasure principle, demanding immediate gratification
Ego
the largely conscious, “executive” part of personality that mediates among the demands of the id, superego, and reality, it operates on the reality principle, satisfying the id’s desires in ways that will realistically bring pleasure rather than pain
Superego
the part of personality that represents internalized ideals and provides standards for judgment (the conscience) and for future aspirations
Psychosexual Stages
the childhood stages of development (oral, anal, phallic, latency, genital) during which, the id’s pleasure-seeking energies focus on distinct erogenous zones
Defense Mechanisms
in psychoanalytic theory, the ego’s protective methods of reducing anxiety by unconsciously distorting reality
Repression
in psychoanalytic theory, the basic defense mechanism that banishes from consciousness anxiety-arousing thoughts, feelings, and memories
Collective Unconscious
Carl Jung’s concept of a shared, inherited reservoir of memory traces from our species’ history
Projective Test
a personality test, such as the Rorschach, that provides ambiguous images designed to trigger projection of one’s inner dynamics
Thematic Apperception Test (TAT)
a projective test in which people express their inner feelings and interests through the stories they make up about ambiguous scenes
Rorschach Inkblot Test
the most widely used projective test; a set of 10 inkblots, designed by Hermann Rorschach; seeks identify people’s inner feelings by analyzing their interpretations of the blots
Humanistic Theories
theories that view personality with a focus on the potential for healthy personal growth
Hierarchy of Needs
Maslow’s pyramid of human needs, beginning at the base with physiological needs that must first be satisfied before higher-level safety needs and then psychological needs become active
Self-Actualization
one of the ultimate psychological needs that arises after basic physical and psychological needs are met and self-esteem is achieved; the motivation to fulfill one’s potential
Self-Transcendence
the striving for identity, meaning, and purpose beyond the self
Unconditional Positive Regard
a caring, accepting, nonjudgmental attitude, which Carl Rogers believed would help people develop self-awareness and self-acceptance
Self-Concept
all our thoughts and feelings about ourselves, in answer to the question, “Who am I?”
Social-Cognitive Perspective
views behavior as influenced by the interaction between people’s traits (including their thinking) and their social context
Behavioral Approach
focuses on the effects of learning on our personality development
Reciprocal Determinism
the interacting influences of behavior, internal cognition, and environment
Self
assumed to be the center of personality, the organizer of our thoughts, feelings, and actions
Spotlight Effect
overestimating others’ noticing and evaluating our appearance, performance, and blunders (as if we presume a spotlight shines on us)
Self-Esteem
one’s feelings of high or low self-worth
Self-Efficacy
one’s sense of competence and effectiveness
Self-Serving Bias
a readiness to perceive oneself favorably
Individualism
giving priority to one’s own goals over group goals and defining one’s identity in terms of personal attributes rather than group identifications
Collectivism
giving priority to the goals of one’s group (often one’s extended family or work group) and defining one’s identity accordingly
Trait
a characteristic pattern of behavior or a disposition to feel and act in certain ways, as assessed by self-report inventories and peer reports
Personality Inventory
a questionnaire (true or false, agree-disagree) on which people respond to items designed to gauge a wide range of feelings and behaviors; used to assess selected personality traits
Minnesota Multiphasic Personality Inventory (MMPI)
the most widely researched and clinically used of all personality tests, originally developed to identify emotional disorders
Empirically Derived Test
a test (such as MMPI) created by selecting from a pool of items that discriminate between groups
Motivation
a need or desire that energizes and directs behavior
Instinct
a complex behavior that is rigidly patterned throughout a species and is unlearned
Physiolgical Need
a basic bodily requirement
Drive-Reduction Theory
the idea that a physiological need creates an aroused state (a drive) that motivates an organism to satisfy the need
Homeostasis
a tendency to maintain a balanced or constant internal state; the regulation of any aspect of body chemistry, such as blood glucose, around a particular level
Incentive
a positive or negative environmental stimulus that motivates behavior
Yerkes-Dodson Law
the principle that performance increases with arousal only up to a point, beyond which performance decreases
Hierarchy of Needs
Maslow’s pyramid of human needs, beginning at the base with physiological needs that must first be satisfied before higher level safety needs and then psychological needs become active
Affiliation Need
the need to build relationships and to feel part of a group
Achievement Motivation
a desire for significant accomplishment, for mastery of skills or ideas, for control, and for attaining a high standard