Brand Management and Brand Resonance

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These flashcards encapsulate essential vocabulary and concepts related to brand management and resonance as discussed in the course.

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10 Terms

1
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Brand Resonance

A model that explains the stages of brand development and customer relationship.

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Brand Salience

The quality that makes a brand stand out and be memorable to consumers.

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Brand Awareness

The extent to which customers can recognize or recall a brand under various situations.

4
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Brand Value Chain

A model demonstrating the relationship between marketing investment, customer mindset, marketplace performance, and shareholder value.

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Multipliers

Factors that influence the effectiveness of brand value, including program quality, marketplace conditions, and investor sentiment.

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Depth of Brand Awareness

How easily a brand element comes to mind when consumers think of the brand.

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Breadth of Brand Awareness

The range of purchase and usage situations in which a brand comes to mind.

8
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Program Quality Multiplier

The element of brand investment that considers the distinctiveness, relevance, and integration of marketing programs.

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Customer Mindset

The thoughts, feelings, and perceptions that customers have about a brand.

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Brand Performance

The actual functioning of a brand in satisfying customer needs and its effectiveness in the market.