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These flashcards encapsulate essential vocabulary and concepts related to brand management and resonance as discussed in the course.
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Brand Resonance
A model that explains the stages of brand development and customer relationship.
Brand Salience
The quality that makes a brand stand out and be memorable to consumers.
Brand Awareness
The extent to which customers can recognize or recall a brand under various situations.
Brand Value Chain
A model demonstrating the relationship between marketing investment, customer mindset, marketplace performance, and shareholder value.
Multipliers
Factors that influence the effectiveness of brand value, including program quality, marketplace conditions, and investor sentiment.
Depth of Brand Awareness
How easily a brand element comes to mind when consumers think of the brand.
Breadth of Brand Awareness
The range of purchase and usage situations in which a brand comes to mind.
Program Quality Multiplier
The element of brand investment that considers the distinctiveness, relevance, and integration of marketing programs.
Customer Mindset
The thoughts, feelings, and perceptions that customers have about a brand.
Brand Performance
The actual functioning of a brand in satisfying customer needs and its effectiveness in the market.