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32 Terms

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Advertisement

Nonpersonal paid form of communication.

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Product Advertising

Advertising aimed at promoting a specific product.

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Pioneering/Informational Product Ad

First stage of PLC that explains what a product is, what it does, and where it can be found.

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Competitive/Persuasive Ad

Second stage of PLC that highlights benefits of a company's product over competitors.

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Reminder Ad

Advertisements that discuss past positive customer experiences.

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Institutional Advertising

Advertising that promotes a company rather than its products.

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Advocacy Institutional Ad

Ads where a company takes a stand on a specific issue.

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Pioneering Institutional Ad

Ad that explains what a company can do for its customers and its location.

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Competitive Institutional Ad

Advertising that communicates benefits of a product class over others.

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Reminder Institutional Ad

Advertisements that remind customers of past experiences.

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Advertising Process

Three steps: Developing, Executing, and Evaluating.

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Identification of Target Audience

Determining who the advertisement is aimed at.

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Ad Objective

The intended goal of the advertisement.

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Advertising Budget

The amount allocated for the advertisement.

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Ad Design

Includes information, persuasion, and a combination of both appeals.

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Human Appeal

Advertising that connects on an emotional level with the audience.

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Fear Appeal

Using fear to persuade consumers to take action.

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Ad Scheduling

Determining the right times to show the advertisement.

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Reach

The number of people exposed to the ad.

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Rating

The number of households watching a particular show or series.

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Gross Rating Points (GRPs)

Calculation that multiplies reach by frequency of exposure.

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Cost Per Thousand (CPM)

The cost to reach one thousand people.

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Pretesting Advertising

Evaluating ads before they are launched.

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Portfolio Pretesting

Group comments on several ads to gauge reactions.

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Jury Pretesting

Ads shown to experts for feedback before general release.

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Theatre Pretesting

Ads shown to customers in a theatre setting followed by surveys.

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Post Testing Advertising

Evaluating the effectiveness of an ad after it has been shown.

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Aided Recall

Customers recall products shown after the ad is presented.

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Unaided Recall

Customers attempt to recall products without prompts.

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Attitude Testing

Gathering feedback on the ad from viewers.

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Sales Promotion

Short-term promotions and discounts to boost sales.

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Sales Growth from Promotions

US companies spend 100 billion dollars annually on sales promotions.