B

Untitled Flashcards Set

  • Advertisement 

  • Nonpersonal paid form of communication 

  • Two main types of advertising 

  • Product 

  • 3 forms 

  • Pioneering/informational product ad (1st stage of PLC) 

  • What a product is, what a product can do for the customer, and where the product can be found 

  • Competitive/persuasive ad (2nd stage of PLC) 

  • Benefits of using company’s product over the competitor's ad 

  • Reminder ad 

  • Ads that talk about the past positive experience customers have 

  • Institutional 

  • 4 forms 

  • Advocacy institutional ad: company stands on a specific issue 

  • Pioneering institutional ad: what a company can do for its customers where it is located 

  • Competitive institutional ad: talks about benefits of using one product class over product classes 

  • Reminder institutional: past experience 

  • 3 steps in the advertising process 

  • Developing 

  • 3 steps 

  • Executing 

  • Evaluating 

  • Developing 

  • Identification of target audience 

  • What is the objective of the ad 

  • What is the budget for the ad 

  • Design 1) information 2) persuasion 3) 1+2 appeal 

  • Human appeal 

  • Fear appeal 

  • Selection of the media 

  • What is the right time to show the ad (scheduling) 

  • Selecting the right media 

  • Basic terms 

  • Reach: # of people who are exposed to the ad 

  • Rating: # of households who like a particular show/series 

  • Gross rating points: multiply each by frequency 

  • Cost per thousand: how much it costs to reach a thousand people at a time 

  • Executing the advertising program 

  • Pretesting the advertising 

  • Portfolio pretesting 

  • Group members are commenting on several ads 

  • Jury pretesting 

  • Ad is shown to experts in the field 

  • Theatre pretesting 

  • Customer is shown ads in the theatre, then they are given survey 

  • Evaluating the advertising program 

  • Post testing the advertising 

  • Aided recall 

  • Ad is shown to customer, then they must recall the product shown 

  • Unaided recall 

  • Ad is now shown, customer must recall product 

  • Attitude 

  • Getting feedback on the ad shown to them 

  • Sales 

  • Effectiveness of medium in certain places on the sales 

  • Sales promotion 

  • Promotion that takes place for a short period of time 

  • US companies spend 100 billion dollars on sales promotion per year