Advertisement
Nonpersonal paid form of communication
Two main types of advertising
Product
3 forms
Pioneering/informational product ad (1st stage of PLC)
What a product is, what a product can do for the customer, and where the product can be found
Competitive/persuasive ad (2nd stage of PLC)
Benefits of using company’s product over the competitor's ad
Reminder ad
Ads that talk about the past positive experience customers have
Institutional
4 forms
Advocacy institutional ad: company stands on a specific issue
Pioneering institutional ad: what a company can do for its customers where it is located
Competitive institutional ad: talks about benefits of using one product class over product classes
Reminder institutional: past experience
3 steps in the advertising process
Developing
3 steps
Executing
Evaluating
Developing
Identification of target audience
What is the objective of the ad
What is the budget for the ad
Design 1) information 2) persuasion 3) 1+2 appeal
Human appeal
Fear appeal
Selection of the media
What is the right time to show the ad (scheduling)
Selecting the right media
Basic terms
Reach: # of people who are exposed to the ad
Rating: # of households who like a particular show/series
Gross rating points: multiply each by frequency
Cost per thousand: how much it costs to reach a thousand people at a time
Executing the advertising program
Pretesting the advertising
Portfolio pretesting
Group members are commenting on several ads
Jury pretesting
Ad is shown to experts in the field
Theatre pretesting
Customer is shown ads in the theatre, then they are given survey
Evaluating the advertising program
Post testing the advertising
Aided recall
Ad is shown to customer, then they must recall the product shown
Unaided recall
Ad is now shown, customer must recall product
Attitude
Getting feedback on the ad shown to them
Sales
Effectiveness of medium in certain places on the sales
Sales promotion
Promotion that takes place for a short period of time
US companies spend 100 billion dollars on sales promotion per year