The Office

Receptionist

The first person to greet clients at a veterinary office, responsible for answering calls, scheduling appointments, and handling billing.

Veterinary Assistant

A professional who assists the veterinary technician or veterinarian by providing nursing care and restraining animals.

Veterinary Technician

A professional who assists veterinarians and performs technical procedures such as administering medications and monitoring anesthetic patients.

Veterinarian

A qualified doctor authorized to treat diseases or injuries in animals.

OSHA

Occupation Safety and Health Administration, a government agency that ensures workplace safety.

NIOSH

National Institute for Occupational Safety and Health, a federal agency focused on research and recommendations for preventing work-related injuries.

Biological hazards

Living organisms that pose a threat to humans, including viruses and bacteria.

Chemical hazards

Toxic substances that can cause health issues upon exposure, such as cleaners and industrial chemicals.

Ergonomical hazards

Injuries caused by repetitive work or awkward postures.

Physical hazards

Environmental factors that can cause injury without making contact, like extreme temperatures or radiation.

Safety hazards

Unsafe work conditions that can lead to injury, like unguarded machinery.

Workplace hazards

Emotional and mental stressors that lead to health problems in the workplace.

Basic Hand Washing Steps

A critical method for infection control involving several steps to effectively clean hands.