Clothes Mentor Scripts (to memorize)

Answering the store phone

“Thank you for calling clothes mentor Springfield we’re always paying cash for current fashions, this is kai.”

Store Return Policy

“Full priced clothing items are returnable within 7 days with tags attached and receipt. All shoes and acessories are final sale.”

Buy check-in

“We buy women’s items only that have been purchased from regular retail stores in the last 1-2 years. Our buyers make their decision based on 3 factors: style, condition, & demand. We use our computer generated pricing which puts items to our floor for up to 70% off retail and offers you a cash payout of around 20% of the floor price.”

what do you do when someone walks in the store

Good morning, good afternoon, good evening, welcome to clothes mentor!