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36 Terms

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Hardware

The physical components of a computer system.

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Software

The programs and applications that run on computer hardware.

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Peripheral Devices

External devices connected to a computer, such as a mouse.

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Network

A series of interconnected nodes (points) in a system.

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Human Resources (HR)

Department that deals with administration and management.

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Clients

Hardware or software that accesses services provided by a server.

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Fat Clients

Clients that perform most processing without relying on the server (e.g., Microsoft Word).

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Thin Clients

Clients that rely on the server for most processing (e.g., Google Docs).

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Hybrid Clients

Clients that blend fat and thin client characteristics (e.g., Spotify Premium, Call of Duty).

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Server

A combination of hardware and software that processes and delivers data to clients.

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Router

Device that forwards data packets between networks and manages connections.

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Firewall

A system that prevents unauthorized access to/from a network.

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Intranet

A private network within an organization.

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Observation

A method of analysis that involves monitoring a system while it works.

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Focus Groups

Group discussions to gather feedback on a system.

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Interviews

Direct face-to-face conversations to obtain user feedback.

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Prototype Development

The phase that ensures the system meets requirements and matches capabilities.

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Iterative System

A system design approach that quickly identifies and fixes problems.

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Unit Testing

Testing of individual components of the system.

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Pair Programming

A technique that ensures compatibility of components through teamwork.

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Usability

The ease of use and learnability of a system.

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User Experience (UX)

The overall satisfaction and accessibility of the user while interacting with a system.

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User Interface (UI)

The means by which a user interacts with a system.

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Change Management

Approaches to help users transition to new systems.

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Legacy System

An existing system that may incur higher costs and security risks.

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Software as a Service (SaaS)

Cloud-based software offered on a subscription basis.

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Data Migration

The process of transferring old data to new systems.

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Direct Installation

Switching an old system off and a new system on, with no backup.

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Parallel Installation

Running both old and new systems simultaneously to ensure backup.

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Phased Installation

Gradual implementation of a new system over time.

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Pilot Installation

Testing a new system on a small scale before full deployment.

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Documentation

Materials providing help, support, and instructions for a system.

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Training

Methods used to teach users how to operate a system.

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Backup Solutions

Methods to prevent and recover from data loss due to errors or disasters.

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Software Deployment

The process of distributing and installing updates for applications.

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Updates

Regular application and system updates necessary for maintaining functionality and security.