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Hardware
The physical components of a computer system.
Software
The programs and applications that run on computer hardware.
Peripheral Devices
External devices connected to a computer, such as a mouse.
Network
A series of interconnected nodes (points) in a system.
Human Resources (HR)
Department that deals with administration and management.
Clients
Hardware or software that accesses services provided by a server.
Fat Clients
Clients that perform most processing without relying on the server (e.g., Microsoft Word).
Thin Clients
Clients that rely on the server for most processing (e.g., Google Docs).
Hybrid Clients
Clients that blend fat and thin client characteristics (e.g., Spotify Premium, Call of Duty).
Server
A combination of hardware and software that processes and delivers data to clients.
Router
Device that forwards data packets between networks and manages connections.
Firewall
A system that prevents unauthorized access to/from a network.
Intranet
A private network within an organization.
Observation
A method of analysis that involves monitoring a system while it works.
Focus Groups
Group discussions to gather feedback on a system.
Interviews
Direct face-to-face conversations to obtain user feedback.
Prototype Development
The phase that ensures the system meets requirements and matches capabilities.
Iterative System
A system design approach that quickly identifies and fixes problems.
Unit Testing
Testing of individual components of the system.
Pair Programming
A technique that ensures compatibility of components through teamwork.
Usability
The ease of use and learnability of a system.
User Experience (UX)
The overall satisfaction and accessibility of the user while interacting with a system.
User Interface (UI)
The means by which a user interacts with a system.
Change Management
Approaches to help users transition to new systems.
Legacy System
An existing system that may incur higher costs and security risks.
Software as a Service (SaaS)
Cloud-based software offered on a subscription basis.
Data Migration
The process of transferring old data to new systems.
Direct Installation
Switching an old system off and a new system on, with no backup.
Parallel Installation
Running both old and new systems simultaneously to ensure backup.
Phased Installation
Gradual implementation of a new system over time.
Pilot Installation
Testing a new system on a small scale before full deployment.
Documentation
Materials providing help, support, and instructions for a system.
Training
Methods used to teach users how to operate a system.
Backup Solutions
Methods to prevent and recover from data loss due to errors or disasters.
Software Deployment
The process of distributing and installing updates for applications.
Updates
Regular application and system updates necessary for maintaining functionality and security.