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attribution theory
We explain another person’s behavior by crediting either the situation or the person’s disposition
dispositional attributions
a type of attribution in which you assign responsibility for an event or action to the person involved
situational attributions
a type of attribution in which you assign responsibility for an event or action to the circumstances of the situation
explanatory style
a psychological attribute that indicates how people explain to themselves why they experience a particular event, either positive or negative
actor-observer bias
the tendency to attribute others’ behaviors to internal causes while attributing our own behavior to external or situational causes
fundamental attribution error
the tendency for observers to, when analyzing another’s behavior, to underestimate the impact of the situation and to overestimate the impact of personal disposition
self serving bias
our normal tendency to perceive ourselves favorably, as when viewing ourselves as better than average or when accepting credit for our successes but not blame for our failures
internal locus of control
the perception that we control our own fate
external locus of control
the perception that chance or outside forces beyond our personal control determine our fate
mere exposure effect
the phenomenon that repeated exposure to novel stimuli increases liking of them
self-fulfilling prophecy
a phenomenon in which a belief in something causes it to come true
social comparison
the tendency of individuals to evaluate their own abilities, achievements, and attributes by comparing themselves with others
relative deprivation
the belief that a person will feel deprived or entitled to something based on the comparsion to someone else
stereotype
a generalized belief about a group of people
cognitive load
the amount of mental effort or resources required to complete a task
prejudice
an unjustifiable attitude toward a group of people, typically based on stereotyped beliefs and negative feelings. a predisposition to discriminatory behavior
discrimination
an unjustifiable negative behavior toward a group and its members
implicit attitudes
evaluations that occur without conscious awareness towards an attitude object or the self. These evaluations are generally either favorable or unfavorable and come about from various influences in the individual experience
just-world phenomenon
the tendency to believe that the world is just and fair; people get what they deserve and deserve what they get
out-group homogeneity bias
the tendency to assume that the members of other groups are very similar to each other, particularly in contrast to the assumed diversity of the membership of one’s own group
in-group bias
you favor those with whom you share a common identity
ethnocentrism
the practice of regarding one’s own ethnic, racial, or social group as the center of all things
belief perseverance
the tendency for individuals to continue holding onto a belief even when presented with evidence that directly contradicts it, essentially clinging to their original opinion despite proof to the contrary
confirmation bias
the tendency of people to favor information that confirms or strengthens their beliefs or values and is difficult to dislodge once affirmed
cognitive dissonance
that we act to reduce this discomfort we feel when our actions are inconsistent with our thoughts
social norms
understood rules and expectations for how people behave
social influence
how the presence of others alters our behavior
normative social influence
going along with others in pursuit of social approval or belonging
informative social influence
going along with others because their ideas and behavior make sense, the evidence in our social environment changes our minds
central route to persuasion
occurs when interested people focus on the arguments and respond with favorable thoughts
peripheral route to persuasion
occurs when people are influenced by incidental cues, such as speaker’s attractiveness
halo effect
when positive impressions of people lead to positive views about their character and personality traits
foot-in-the-door technique
The tendency for people who have first agreed to a small request to comply later with a larger request
door-in-the-face technique
the tendency for people to comply with a smaller request after rejecting an initially larger request
conformity
refers to adjusting our behavior or thinking to fit in with a group standard
individualism
tend to value personal independence and individual achievement
collectivism
tend to value group goals, social identity, and commitments
multiculturalism
the belief in the equal coexistence and recognition of multiple cultures within a society
group polorization
a phenomenon where the decisions and opinions of people in a group setting become more extreme than their actual, privately held beliefs after discussion within the group
groupthink
The mode of reasoning that occurs when the desire for harmony in the decision-making group overrides a realistic appraisal of alternatives
diffusion of responsibility
individuals feeling less responsible for taking actions or making decisions when they are part of a group because they assume someone else will take on the responsibility
social loafing
The tendency for people in a group to exert less effort when pooling efforts toward a common goal than if they are individually accountable
deindividuation
The loss of self-awareness and self-restraint occurs in a group that fosters arousal and anonymity.
social facilitation
improved performance on simple or well-learned tasks in the presence of others
prosocial behavior
behavior that helps another and for which an internal reward or external reward may be received
altruism
an unselfish regard for the welfare of others, or engaging in acts of kindness without expecting anything in return
social responsibility norm
an expectation that people will help those in need of help, even if the cost outweighs the benefit
the bystander effect
the tendency for any given bystander to be less likely to give aid if other bystanders are present
personality
describes the behavioral, cognitive, and emotional patterns that make up a person’s unique adjustment to life
psychodynamic theory
view human behavior as a dynamic interaction between the conscious mind and unconscious mind
ego
conscious mediator between the id and superego, making goals and actions reasonable and realistic
defense mechanism
tactics that reduce or redirect anxiety by distorting reality
denial
refusing to believe or even perceive painful realities