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Productivity
Output per unit of input (usually labour)
Productivity Formula
Total Output ÷ Number of Workers (or Hours Worked)
Efficiency
Producing goods or services at the lowest possible cost
Technical Efficiency
Using the best production methods to minimise waste
Allocative Efficiency
Using resources to produce what consumers want
Productive Efficiency
Producing at the lowest average cost possible
Training (to improve productivity)
Improves worker skills and output; can be on-the-job or off-the-job
Motivation (to improve productivity)
Use of financial and non-financial incentives to increase efficiency
Capital Investment (to improve productivity)
Use of new machinery or tech to automate and increase output
Better Organisation of Work
Redesigning workflows, using teams, and setting clear targets
Benefits of Improved Efficiency
Lower unit costs, higher profit margins, competitive pricing